Woo Casino Review

My first impressions were very positive, the site is visually appealing and simply laid out. I found the new player journey was easy though I still don’t know who ‘Woo’ is. I expected some ghosts and ghouls, but the theme is sleek and without gimmicky icons at least. 

Praise goes to the super support, ample bonuses and simple banking processes. The only difficulty I had was in the lobby due to the lack of filtering options. I’ve shared my thoughts on every factor below in more detail. 

Getting your account created is incredibly simple and requires a minimum of effort. Once you have launched the registration form you’ll need to follow some basic instructions:

You’ll then be logged in and will need to click an activation link which is sent to your email. And that’s it! You can fill out the rest of your account profile with your address, and mobile number if you wish. Or you can deposit, claim your welcome offer and start playing.

Verification can be requested at any point by Woo Casino. They’ll send you an email and a message to your account to get things started. You’ll just need to take screenshots of your photo ID and a recent proof of address. The entire process takes up to 12 hours which is a quick turnaround.

It’s always a joy to find all the relevant banking info in one handy place and displayed clearly. As a new player, this helps massively and adds a few extra points to my Woo Casino review rating. The methods available for players in New Zealand are superb. You can use your debit/credit cards, prepaid vouchers and a good selection of eWallets. All of these are fee-free too, whether depositing or withdrawing. 

A huge plus for me is that you can use cryptos here. You can also mix and match these with your dollars or even use a different fiat currency. It’s possible to have up to 15 different currencies on your account, without any penalty. This is quite a rare function at many online casinos these days.

Deposits can be made from as little as $10 and withdrawals are a minimum of $25. I found cashing out my winnings was a breeze! My payment was processed in under an hour, and on a weekend too! Though it can take up to 12 hours in busy periods. 

The Woo Casino promotions are generous, creative and in good supply. There are sizable welcome offers, cashback, reloads and loot boxes which reward every deposit. I found the bonuses to be easy to access, understand and claim. Sometimes Curacao licensed brands can feature exorbitant wagering requirements - but not so here. I was pleased to see a fixed 40x which applies to the bonus amount and not your cash deposit. 

The terms are displayed next to each offer and are fair. You get a standard 30 days to complete wagering and all payment methods are eligible for deposit bonuses. So you don’t need to shy away from using Neteller or Skrill.

I had some great fun on the tournaments and can highly recommend them. You’ll find Woo’s own contests and the software developer ones. There’s a weekly lottery with massive prizes as well as tourneys for slots and live casino.

There’s a simple loyalty scheme which rewards your bets (casino and sports) with points. As you move through the 7 levels you’ll score bunches of free spins and bonuses. You can also complete small challenges and claim real money as you reach the upper tiers.

The Woo Casino games library has a massive 3,000+ different titles packed into it! These are powered by 130+ software developers. Huge figures eh? The providers are well-known brands and smaller studios mixed in, ensuring an optimal choice. Pragmatic Play, NetEnt, Play’n Go and Quickpsin are the most popular names. 

The lobby could be organised a whole lot better though. I found very few categories to help me sift out my faves. Thankfully there’s the option to sort via provider, but that’s it. I did some diving and discovered the main genres:

You may store your favourites for ease of access and all non-live games can be played in demo mode. Which is a great option for those of you who want to ‘try before you buy’.

Opening up the live casino is a treat and there are hundreds of games. These are nicely organised under the categories:

The key developers are Evolution, Ezugi, Pragmatic and Tvbet. You can also get access to the Bombay Live tables. So if you're a high roller you can easily find big-stake VIP games.

There is a Woo Casino mobile app which you can download directly from the site's main URL. It can be used on any operating system and takes just a few seconds to install. Android users may also access a dedicated app from the Play Store.

I completed this Woo Casino review using both the apps and the main mobile site. I didn’t feel or see much of a difference between the three. You get the same glossy appearance and simplified menus on each option. 

I am always impressed by the support at Dama N.V. online casinos. It’s quick, easy to access, available 24/7 and multilingual. The same goes for Woo Casino and I had no issues launching a live chat. You click the bubble icon and get the names of the agents who are online. I selected my preferred language and was immediately connected to someone. Zero chatbots, no automated questioning to get through - boom, assistance straightaway.

There’s a decent-sized FAQ section if you fancy finding the answer to your query. I also discovered that if you are an upper level VIP you get access to support via WhatsApp. 

Woo Casino has been around since 2020 and operates using a Curacao eGaming licence via Antillephone. I know that some of you might recoil at the thought of an offshore casino, but please don’t! Dama N.V. operates this site and is one of the top companies who specialise in Curacao casinos. They have a great reputation among players, and the same goes for Woo Casino.

Playing here will see you protected by SSL encryption layers and you can enable 2FA on your account too. Let’s not forget that SoftSwiss are behind the scenes. One of the most respected software brands who have won multiple awards since launching in 2009.

Woo does a great job when it comes to responsible gambling and has some useful advice and support links available. I had to dig around in the terms and conditions to discover that you can use limits though. It would be better to feature this info on the responsible gaming page. Nevertheless, players in NZ can set loss, wager, session, deposit and maximum bet limits on their account.

It’s good to know that support is so rapidly available if you feel you need to self-exclude or take some time out. Agents are specially trained to help, so they can quickly action your request and offer you guidance.