Euro Palace Casino Review
Euro Palace launched in 2010 and is regarded as one of the best online casinos in New Zealand. It’s fully licensed with the Malta Gaming Authority, which includes regular testing to ensure that games are legal and fair.
In my review, I’ve taken the time to see how the casino works in terms of the games on offer, the types of payment options you can use, customer service options, and how the accessibility of mobile users works.
)
)
)
)
)
Danny Kruse
Content Manager
Danny, a content manager with a flair for creativity, brings a book lover's perspective to the world of casinos.
Euro Palace Casino: Editor's Verdict
It’s easy to see why Euro Palace ranks as one of the best online casinos in New Zealand. I think it would be unfair to label it as “no frills,” but instead, it does a great job of ticking many boxes that I know many casino players are looking for.
A great example of this would be the range of games on offer. With 700 to choose from, they are far from the biggest, with the likes of Dreamz Casino having multiple thousands. However, it’s quality over quantity here, and including game developers such as Microgaming and NetEnt means you’re getting access to some of the most respected names in the industry.
The highlight of the casino for me has been the range of progressive jackpot games. At the time of testing, the cumulative amount you could win was north of $43 million, which is staggering. Slots players are well taken care of throughout the casino, and it’s this player type that I would suggest it’s best suited for.
One of the biggest compliments I can give Euro Palace is that there are few negatives. Notable features include a solid welcome bonus, a lucrative rewards program, a wide range of table games, and some of the best slots in the business.
A Closer Look at Pros and Cons
I'm sure that we all dream of winning a life-changing amount of money, and Euro Palace Casino is a site where it just might be possible to make those dreams come true.
That's a result of the number of progressive jackpot games on the site, including Mega Moolah, Major Millions, Treasure Nile and Roulette Royale.
Another positive is that the welcome bonus at Euro Palace Casino is both attractive and relatively straightforward to claim. The three-tier promo is a 100% deposit match bonus that is worth up to NZ$600 and comes with 10 daily free spins.
Other promos might be a bit thin on the ground, which is a negative, but players do earn loyalty points through the Rewards programme which can then be exchanged for bonus credits.
Another factor that might concern some players is that Euro Palace Casino doesn’t have as many games as some other sites, although there should still be more than enough to keep the vast majority more than content.
Euro Palace Casino vs. Competitors
Euro Palace Casino isn’t at the same level as some online casinos in terms of the number of games they offer although the numbers available are still more than enough for most of us. Some players will be put off by the fact that they are so heavily focused on Microgaming as their games producer.
However, you can be confident that the quality of games offered through Microgaming are of the absolute highest quality, and the selection of progressive jackpot slots certainly adds to the appeal of playing slots at Euro Palace Casino.
The site offers new customers an attractive welcome bonus, although I found it disappointing not to find more promos for existing players besides a Rewards programme. Other sites usually have more promos to encourage and reward loyalty.
The banking options at Euro Palace Casino are comparable to most sites available to New Zealand-based customers, although it’s not great that withdrawals via Direct Bank Transfers can incur a NZ$5 fee.
Customer support is also on a par with other online casino sites in New Zealand and you can be completely confident in the safety and security of your personal data and financial transactions when using Euro Palace Casino.
The Euro Palace Experience
The Euro Palace Casino site is easy to navigate, with everything being relatively easy to find from the homepage.
The various casino games are split into their specific categories to allow for easy searching, and there are clear links for getting about the site without too many problems.
Whether you’re using your desktop or a mobile device, provided you can rely upon a stable internet connection, you will find no problems in enjoying your favourite games and all the associated graphics to the full.
Sign-up
The sign-up process for new customers to register an account with Euro Palace Casino is quick and straightforward, requiring just a few minutes to complete.
Once on the site, there are a couple of ways you can find the tab to register a new account from the homepage. Here you will be required to provide a number of standard details that are required by all reputable online casinos, such as your chosen username and password, plus personal information such as email, mobile number, first name, last name, date of birth, sex and residential address.
Once you’ve completed the registration process, you can make a deposit using your chosen payment method, claim the generous welcome bonus and start to play whatever you choose from an impressive selection of varied games on the site.
Banking
The banking options at Euro Palace Casino offer players several choices. There's debit or credit cards via Visa and Mastercard, bank transfer, online transfer and web wallet. The lack of a cryptocurrency option will disappoint some players, but there are still plenty of solid banking options.
All approved transactions are credited to your casino account automatically.
The site lists a number of withdrawal options - ecoPayz, Neteller, Solo, Visa, Maestro, Bank Transfer, Bank Wire Swift, Debit cards and credit cards - although these are not available in every location.
The Euro Palace Casino site states that, “withdrawals are paid as soon as possible. However, your bank's processing times may slow down the payment of withdrawals. Withdrawals may be subject to processing fees at the discretion of the casino”.
The maximum withdrawal amount per 24-hour period is GBP10,000 or currency equivalent.
Direct Bank Transfers may incur a fee of NZ$5 if the amount withdrawn is less than NZ$500.
Bonuses
There is a generous matched welcome bonus across the first three deposits for new customers at Euro Palace Casino in New Zealand, which is worth up to NZ$600 + 10 daily free spins to win a million.
The Euro Palace welcome bonus breaks down as follows:
When you make your 1st deposit you will receive a 100% deposit match bonus of up to NZ$200.
When you make your 2nd deposit you will receive a 100% deposit match bonus of up to NZ$200.
When you make your 3rd deposit you will receive a 100% deposit match bonus of up to NZ$200.
The daily 10 spins promotion is only eligible to be claimed once per day with a minimum deposit to claim your 100% matched welcome bonus set at NZ$10. The bonus amount is subject to a 35x wagering requirement.
There isn’t a great deal else on the site with regards to current bonuses for existing customers, but there is a Rewards programme that gives players points for every credit wagered at the casino. Once you have accumulated 5,000 Rewards points, you can exchange your points for bonus credits.
There is also an invite-only VIP programme for the most loyal players, with rewards including:
VIP-only events
Amazing giveaways – both real-world and casino-based prizes
A dedicated VIP support agent
Games
Although Euro Palace Casino doesn’t have as extensive a catalogue of games as some of their peers, there’s still a good and varied mix of over 700 games to enjoy.
Slots take center stage of course, particularly given the array of big-money progressive jackpots. The pokies on offer include both classic slot and video slot games to cater for all tastes.
Many slots are available to play for real money, or for free as demo games. You will also find many of Microgaming’s award-winning slots such as Avalon II, Ladies Nite and Immortal Romance on the site, so there’s no shortage of entertainment.
There are also plenty of opportunities to play blackjack, video poker, baccarat and roulette or, should you prefer, scratchcards, casual games, craps and more. Blackjack, roulette and baccarat are also available in the Euro Palace Casino live casino section.
The site is focused on Microgaming games, including a large selection of video slots. This obviously means less game variety than at other sites, but if you had to pick just one game producer, Microgaming would be very near the top of everyone’s list.
Mobile App
At Euro Palace Casino you can make use of the Instant Play game options without the need for a dedicated mobile app.
You will find the graphics and sound effects are all of the highest quality and will make good use of your mobile devices screen and audio capabilities.
All the latest devices are supported, ensuring that you can quickly get online and start playing the games by means of the browser already installed on your handheld devices, whenever and wherever it is convenient for you to do so.
Support
Euro Palace Casino provides its customers with 24/7 support via live chat, with your questions dealt with by their helpful, friendly, and knowledgeable representatives.
If your enquiry is less urgent in nature, or should you just prefer a less direct approach, you can also email the site.
As is increasingly the case with online sites these days, there is no telephone support on offer, although it could certainly be argued that live chat has improved on that.
It would also be a welcome addition if a specific FAQs section could be added to the site to allow customers to easily find answers to any basic questions they might have.
Frequently Asked Questions
Yes, the casino allows new users to claim a welcome bonus worth up to $600. The bonus is split across your first three deposits in increments of $200, $200, and $300.
You can choose from a wide range of deposit options, including credit cards, debit cards, online transfers, bank transfers, web wallets, Visa and Mastercard.
Yes, the casino is built on an HTML 5 platform, which means you can use any mobile browser to access the casinos. There is no downloadable casino app needed.
Yes, they have one of the industry's most extensive ranges of progressive jackpot games. Notable titles include Mega Moolah, Cash Splash, Major Millions, Treasure Nile, and King Cashalot.
Yes, some of the games at the casino can be played in a “demo mode.” This is where you play the game with free money that you can reload anytime.