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Editor's Verdict: 10CRIC Casino
Whilst there might be a couple of things I’d like to change, my overall 10CRIC review experience was positive. The simple interface is attractive and this will serve new players well. Even if you are testing the waters of online gambling then you’ll feel at home. Most of the games are available for free play which is encouraging if you're new. It’s also good to know that 10CRIC is a respected and established platform. Well revered in India - it’s a solid choice for all players.
Whilst I’m here predominantly to review the casino aspect of 10CRIC, I can highly recommend the sports betting. Featuring over 60,000 different events each week and some great cricket promos. But if you are more of a casino fan then you’ll equally have a satisfying time.
A Closer Look at Pros and Cons
So what do I like most about 10CRIC? First and foremost the games are highly entertaining and quality rules the roost in the lobby. There’s enough to go around to suit all playing preferences. I also like that there’s a good choice of min/max wagers. Making the lobby an enjoyable place to be no matter your budget size.
10CRIC also permits all bets to count in its loyalty program. I applaud this as all too often, live dealer, bonus and sports bets are discounted. This gives an inclusive feeling which can be lacking at some online casinos. The other upside for me is the ability to use cryptos for payments. Giving you the ultimate choice and flexibility when you are topping up or cashing out.
Now to the cons. Well, these aren’t too huge but I did have some pain whilst trying to get a human on live chat. I got there in the end though and thankfully the phone and email channels work more effectively. I also think that more slots features wouldn’t go amiss. These aren’t too tricky for 10CRIC to add in and would help us players out enormously.
If these cons are a big deal for you then you can check out our other recommended casinos. Where you’ll be able to find something to tick all your boxes.
10CRIC vs Competitors
I feel that 10CRIC's USP is its diverse range of games. Often I review sites that feel like someone decided to lump thousands of games into a lobby without any thought. But the collection here actually feels like experts have chosen what’s on offer. Whilst there aren’t hundreds of software developers, what you do have are the most popular names. This gives way to exciting and quality titles, instead of random choices that no one will ever play. It’s always easy to tell if true gambling experts are behind an online casino, or not. 10CRIC is clearly run by real gamblers who know what makes players in India happy.
I feel that 10CRIC is positioning itself as a leading sports betting site though. The sites ‘About Us’ is dedicated to this aspect. And my research shows that it sits at the top of the sports betting popularity charts. I mean, the platform is named after India's most loved sport.
This 10CRIC review also shows me that there’s an exceptionally good casino experience as well. But perhaps the operators need to put some more focus on this.
The 10CRIC Experience
Everything is where you expect it to be on this platform, which I found welcoming and easy to navigate. The colour scheme and layouts are professional and there are no annoying gimmicky icons to distract you.
The only bugbear I encountered was launching a live chat. I’ll discuss this further a bit later in the review though.
10CRIC has a simple registration process that can be completed with just one step. Once you have launched the initial form you just need to complete the basic info:
Email and password
First and last name
Date of birth
Next, click to accept the terms and responsible gaming policies
Once you have hit the ‘join now’ tab you will be logged in. You’ll then be prompted to enter a confirmation code which will be sent to your mobile.
To be able to make your first deposit you will need to complete the KYC process. It doesn’t take too long thankfully and you’ll need your ID, proof of address and proof of payment method. You can take screenshots of each of these items and email them to customer support. To speed things up I'd advise you to prepare these items on a jpeg beforehand.
The payments section is where you’ll find a lot of information on the methods available. There are in-depth guides for each option with images of how to deposit and withdraw. The overall collection isn’t huge but there’s something to suit all preferences. With cards, bank transfers and eWallets. It’s also good to know that you can use a variety of cryptos.
The deposit amounts are displayed on the first page of the cashier section. These are all ₹1,000 or so it seems. But if you go to deposit with your VISA card the minimum is ₹300, so don’t be fooled by the initial info. This is something which the operator needs to work on to become more transparent.
For the purpose of this 10CRIC casino review, I tried out depositing and withdrawing. Once the KYC had been completed neither of these processes was any hassle. Cashing out takes up to 48 hours, at any time or day of the week. There are also zero tacked on fees for depositing or withdrawing.
Whether you plan on making sports bets or playing in the casino, there’s a 10CRIC bonus for you. These usually reward your first handful of deposits with bonus cash or free bets. What’s also equally as exciting is that you can use the bonus to wager on Andar Bahar and Teen Patti live games.
Once you have used and enjoyed these welcomes you can then find everything else in the ‘Promotions’ tab. Offers can easily be claimed here and anything active will show up on your account profile. The rest of the 10CRIC promotions are creative and challenging. They include tournaments, cash drops, weekly free spins, and reloads.
I dived into the terms and conditions and was impressed. Wagering meets the industry standard and there are no max win restrictions. The only bugbear is that wagering needs to be completed within 15 days. So if you claim something, don’t hang around!
The good stuff continues into the loyalty club which is open to all players and sports bettors. A traditional scheme, where you’ll collect points based on your wagers (bonuses included) and move through tiers. Rewards are claimed along the way and you can also spend your points in the 10CRIC casino online shop. You also won’t lose your rewards or points when you move up a level or don’t log in for a while.
The 10CRIC games library plays host to more than 3,000 different titles. These fall under the categories of casino and live casino. The casino section opens up to reveal the following genres:
Indian & Asian games
RNG table & cards
I had a good rifle around and also found more than enough scratch cards, plinko and keno. The jackpots section is worth mentioning as it hosts many of the big named progressive pots.
The lobby on a whole is inviting and I doubt you’ll have issues finding your way around. I really like the ‘game info’ under each thumbnail where you can quickly see a game's mechanism, features and reels. You can also play any of the non live games in demo mode which is handy if you want to try something new. The only thing lacking are filters. Sure, you can filter by developer but that’s it. So if you want a certain bonus feature, theme and paylines then you might be hunting for a while.
The live casino is a veritable feast supplied by the best developers. You can get involved with game shows, poker, various Indian games, dice and other tables. The Bombay Club provider is also prominent.
Getting your mobile gaming groove on is made simple. You can choose to download either an iOS or Android app directly from the site. I found that the apps work effectively and the entire 10CRIC slots and live casino collection is available.
If you have another operating system then you can get an equally good experience on the main mobile site. I recommend Chrome as this gives the optimum experience in my opinion. Just log into your 10CRIC account through the browser to get started.
10CRIC is one of the few online casinos that offers phone support. And my calls were answered quickly and efficiently. I didn’t have the same experience on the live chat though. Getting this to activate took 8 clicks on the yellow icon. I was then greeted by a bot which filtered my query. To speak to an agent I had to type gibberish before the bot gave up and linked me to a human.
The FAQs wouldn’t load for me so I can’t comment on these. Clicking on the ‘Help Centre’ will also take you to the terms and conditions, which isn’t ideal. My advice is to pick up the phone or send an email if you need some assistance.
Safety and Security
My 10CRIC casino review naturally led me to the security credentials. I’m happy to report that the platform operates under a direct licence with the Curacao eGaming Authority. The site is pretty long-standing too, having been offering its services to players since 2019.
I discovered that it’s a favourite in India and proudly displayed its Trustpilot link at the bottom of any page. Reviews are generally 5 stars. And in my opinion, the negative ones are players misunderstanding the bonus and KYC terms. So there’s nothing hugely concerning.
Overall, 10CRIC has a strong footing in the industry where it enjoys a good reputation. Security is taken care of with encryption technology and a firewall to prevent hacking.
10CRIC features a page dedicated to responsible gambling and two direct links to help organisations. Self exclusions can be done via support and there are different periods of time available for these.
I think this is satisfactory but I would like to see some more limits on offer. These should be easy for players to access and manage themselves. Whilst the site has done well featuring lots of other useful info on payments, betting etc. It can surely give some more help to players on RG?
Frequently Asked Questions
At the time of my review, this type of offer wasn’t available. This isn’t to say you can’t claim a freebie though. 10CRIC has a diverse range of promos and a rich loyalty program to enjoy.
Yes, it sure does! Mobile gamers are taken care of with two downloadable apps. These are for iOS and Android users and can be accessed by the main 10CRIC site.
All of the slots are available in demo mode, just opt to ‘play for free’ when you go into a game. If you’d like to win real money then you’ll need to make a minimum deposit.
Due to the licensing that 10CRIC operates under, unfortunately no. The terms state that the UK is a prohibited territory. You can check out our other recommended casinos though which do accept players in the UK.
Cashouts are handled within 24-48 hours from the point that you make the request on your account. The same timeframe applies at weekends and also through the night too.