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Cookie Notice

Cookie Policy

Last updated: 01/11/2023

Please take the time to read and understand this Cookie Notice which has been provided for Your information, as a User of this Website, for transparency purposes on Our use of cookies.

1. What Is a Cookie?

Cookies are small pieces of text sent to Your web browser by a website You visit. A cookie file is stored in Your browser and allows the website or a third-party to recognise You and make Your next visit easier and the services more useful to You.

2. Why Does This Site Use Cookies?

The cookies We use help us provide a better experience when You visit the Site. Cookies will save your preferences, so You do not need to select them again on each visit. For example, if you choose to accept cookies, the Site places a cookie on your device that tells the Site not to ask about your preferred settings again for 90 days after you have agreed to accept the cookies.

Apart from this, We get our income from advertising revenue. When you click through to any external link on this Site, your machine may receive cookies from external sites such as online gambling operators. While we do not manage cookies from such external sites, we may receive commission when you play there. This is what keeps the dispute resolution and casino review services We offer on the Site free for all Our users.  

3. Do Cookies Store Personal Data?

Cookies do not typically contain any information that personally identifies a user, but personal information that We store about You may be linked to the information stored in and obtained from cookies. In the event Personal Data is contained in the cookies, the same terms apply as set out in the Privacy Notice shall apply. Cookies can be classified as either ‘session’ or ‘persistent’, depending on how long they last after they are placed on Your browser. Session cookies last for as long as you keep Your browser open. They expire when You close Your browser. Persistent cookies expire at a fixed point in time or if You manually delete them from Your browser, whichever occurs first.

4. Do I Have To Accept Cookies?

No, you are not obliged to accept cookies on the Site. If You choose not to accept the cookies on the Site, some parts of the Site may not work correctly or run slower than if You allow cookies on your device.

If You have accepted cookies on the Site and wish to opt out, You can do so by clearing cookies stored on your device in your browser settings.

More information on how to deactivate or delete cookies can be found here: https://www.aboutcookies.org/cookie-faq/.

5. What Are the Types of Cookies We Use?

5.1. Essential Cookies:

(5.1. i.) General Data Protection Regulation (GDPR)

  • Purpose: used to determine whatever We should run Google Analytics for that User

  • Duration:

    • If accepted: 1 year

    • If rejected: half a year

  • Type of Data Stored: non-personal - agree to cookies and google analytics

(5.1. ii.) Redirection banner

  • Purpose: used to show redirection banner

  • Duration: 1 year

  • Type of Data Stored: geo-location region code, e.g. “gb”, non-personal

5.2. Third Party Non-Essential Analytics Cookies:

(5.2. i.) Google Analytics

  • Purpose: to measure User interaction with the Website by collecting information

  • Duration: if gdpr cookie - accepted: 1 year

  • Type of Data Stored: non-personal Statistics - (Analytics)

  • Third Party Policies:

(5.2. ii.) Hotjar

  • Purpose: to analyse the use of the Website to obtain better feedback

  • Duration: 1 year

  • Type of Data Stored: Personal Statistics - (Analytics & User Feedback)

5.3. Third Party Essential Analytics and Functionality or Preference Cookies:

(5.3. i.) Zendesk

  • Purpose: to improve User experience

  • Duration: duration differs for specific cookies

  • Type of Data Stored: personal Statistics - (Analytics)

  • More information about specific values can be found in the third party cookie policies:

5.4. Third Party Essential Authentication and Authorisation Cookies:

(5.4. i.) Auth0

  • Purpose: Used for authorisation purpose

  • Duration: Duration differs based on User session

  • Type of Data Stored: Personal Statistics - (Authentication & Authorisation)

  • More information about specific values can be found at: Okta Privacy Policy

6. How To Control Cookies

Most web browsers today allow You to control cookies through the settings and preferences of Your browser of choice. It is possible for You to disable cookies or set Your browser to alert You when cookies are being sent. You can delete all cookies that are already on Your computer and You can set Your browser to prevent them from being placed. If You do this, however, You may have to manually adjust some preferences every time You visit a website and some services and functionalities may not work. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://aboutcookies.com/ or www.allaboutcookies.org.

7. Changes to this Cookie Notice

We may update this Notice from time to time. If We make significant changes, We will let You know but please regularly check this Notice to ensure You are aware of the most updated version.