Play OJO Casino Review

Navigating around PlayOJO casino is intuitive depending on what you’re looking for. Registration is easy, and so is depositing. Finding customer support, on the other hand, not so much. On another note, the games are brightly coloured and easily visible on all devices, which is good to have. I’ve gone ahead and analysed each section in more detail.

My PlayOJO casino review found the sign up process to be hassle-free - you’ll only be asked for the main details needed to get you started. You’ll be asked to verify your mobile number, so make sure to use the correct one.

Here’s how to sign up to PlayOJO casino in less than 60 seconds:

You’ll need to complete the KYC (Know Your Customer) process before your first withdrawal. This is the verification of your identity, address, source of wealth, and source of funds. To comply with Malta Gaming Authority regulations, you’ll need to submit documents like your passport and a recent utility bill.

There is no dedicated payments page, but the ‘deposit’ button within your account lists the payment methods, their minimum spend, and the fee you’ll pay for using this provider. When it comes to withdrawing, you’ll also have the option to choose between your personal balance and your OJO Plus balance.

Due to anti-money laundering regulations, you will only be able to withdraw your funds using a payment method you used to deposit or by wire transfer. My PlayOJO review revealed that the site doesn’t charge any transaction fees, but your payment method might. You’ll see any relative fees when selecting the provider within your account.

There are close to 3,000 real money slots and games for you to choose from at PlayOJO casino. My review found that these include video slots, jackpot games, blackjack, roulette, poker, live casino, and other engaging games. You’ll find PlayOJO casino games by top providers known for their interactive graphics and storylines.

PlayOJO casino online has two filtering systems. The first is in the lobby header, where you’d expect it to be. These offer basic filters such as hot/cold and jackpots. For more detailed filters, you’ll need to go through the main menu. This filtering system breaks down the slots into categories like new, exclusive, popular, and megaways. 

This theory applies if you do not click on the ‘Slots Play’ button, which makes navigation slightly unintuitive. Clicking on any of the game options opens the same filtering system as in the main menu. This is true for live casino, casino games, jackpots, and others.

The live casino lobby contains a wide range of roulette, blackjack, baccarat, and game show live dealer tables that are streamed in high HD quality and available on any device. You can interact with the croupiers and other players via the chat function implemented into each game. The majority of live casino tables are available 24/7, meaning you can enjoy that authentic casino experience anytime you wish. Love it!

PlayOJO casino puts mobile players first through the development of a native mobile app for both Android and iOS devices. You can download this for free from the Google Play Store or the Apple store respectively. If you’re not sure how to do this, PlayOJO has dedicated pages with step-by-step instructions.

If you do not wish to download the PlayOJO casino app, you can access the site through an updated browser like Chrome or Safari. Nothing is taken away from the experience when changing devices, which I think is a great plus for PlayOJO.

You’ll be given a tour of PlayOJO upon sign up, which I think is cool. The unique elements of the online casino are explained with tutorials and videos.

When it comes to traditional customer support, you’ve got FAQs, live chat, and email customer support options. You’ll find the FAQs when clicking on the ‘Help’ button in the main menu. Browse through categories like payments, account, and responsible gaming. I like how some of the answers come with links for more information.

You’ll find the email address and the live chat button on this page too. The live chat opens up to another set of FAQs, which I think makes the journey longer and unintuitive. If the answer to your question isn’t listed, you’ll need to select a random article and click on the thumbs down button to get led to an agent. Unintuitive and unnecessary.

I found safety and security to be top-notch at PlayOJO casino. My review revealed that the site is licensed by the Ontario Gaming Commission, a strict regulatory body within the iGaming industry. 

The online gambling site uses the latest SSL technology to encrypt your personal information and activity to ensure a secure experience. In addition, the online gambling site only partners up with reputable software providers that implement an RNG (Random Number Generator) into their games.

PlayOJO casino is the proud winner of several awards. These include the Rising Star in Casino (SCB Awards, 2019), Casino of the Year (EGR Operator Awards, 2017), and Best New Casino (Meistar Awards, 2017)

Online gambling should be fun, not problematic. If the latter occurs, there are plenty of tools available at PlayOJO, starting from the Safer Gambling page.

You’ll have access to self-assessments, self-exclusions, cooling off periods, and relevant sites. This page also offers tips and tricks to avoid problematic gambling. If ever in doubt, simply give the customer support team a shout - the agents are fully trained and are always willing to help.