PokerStars Casino Review

There’s a lot going on at PokerStars. Whether poker, casino, live casino, or sports, there’s lots to explore. However, navigating PokerStars isn’t the easiest of tasks. A lot of the information is hidden at the bottom of the page so you’ll need to do quite a bit of scrolling to find what you’re looking for.

I’ve helped you out by breaking down the most important parts of the casino as part of my PokerStars review. Here’s what I found:

My PokerStars review revealed that although the sign up process is straightforward, it takes longer than needed to complete the forms. There are different windows for each detail, which adds unnecessary clicks.

Here’s how to process works:

The final check is the KYC (Know Your Customer) verification process, which you’ll need to do before your first withdrawal. In order to comply with the gambling regulations of the Malta Gaming Authority, you’ll need to submit copies of documents such as your passport and a recent utility bill to verify your identity, address, and source of wealth. 

Remember to verify your email address by clicking on the link within the email received upon sign up. You won’t be able to withdraw unless you do this.

On-site banking is relatively easy at PokerStars casino. My review found a simple process that allows you to deposit in a matter of seconds. When it comes to withdrawals, remember to verify your email address, as you won’t have access to the relative page.

Although there are several articles and Q&As in the help centre, there is no information about minimum withdrawal amounts at PokerStars. This is because each payment provider has their own minimum, and you’ll need to follow suit.

The ‘Manage Currencies’ tab within your account allows you to deposit in four currencies: CAD, USD, GBP, and EUR. You can choose your preferred currency and convert them in the ‘Convert Currencies’ tab. 

My PokerStars online casino review revealed that the site doesn’t charge fees for transactions. Having said that, this may not be the case for your payment provider, so remember to check your method's terms and conditions too.

My PokerStars review found hundreds of interactive real money slots and games within the casino lobby. These include (but are not limited to) video slots, roulette, blackjack, baccarat, and live casino games.

Navigation around the lobby is not intuitive - you’ll need to explore a little to find where everything is. The top banner divides everything by game type, so slots, live casino, table games, etc. For more detailed filters, you’ll need to scroll right down to the bottom (or use CTRL + END if you’re using a desktop).

Here you’ll find featured categories like jackpots, game features, game providers, themes, and all stars (the most popular games at PokerStars). There are no secondary filters, meaning you’ll need to scroll through the page to see what the different categories of each filter include.

The last alternative is to use the search bar, but you can only use this if you know the name of the game you’re looking for, or at least a part of it.

The live casino sub-divides filters into game categories, meaning you can browse through roulette, blackjack, baccarat and Sic-Bo, poker, and game show tables easily.

Next comes the sportsbook, which is a section dedicated to sports. My PokerStars casino review found over 25 popular sports categories like ice hockey, soccer, and basketball. You can place bets on national and international leagues, tournaments, and championships.

Lastly, there’s the poker section at PokerStars online casino. This seems like an entire platform to itself - you can participate in tournaments, learn how to play poker, and go on regional tours. You’ll find different variations including Texas Hold’Em, 5 Card Omaha, Courchevel, Stud Hi/Lo, Fusion, and many others.

You can access PokerStars mobile casino from any device via an updated browser such as Chrome or Safari. The developing team optimised the site to work almost flawlessly on desktop, tablet, and mobile, regardless of the operating system.

My PokerStars casino review found a mobile application for desktop, iOS, and Android devices. You can download this for free from the Google Play Store or the Apple Store. However, not all games are available on the mobile app. For the full catalogue, you’ll need to stick to a browser. Not ideal for players who like to play a bit of everything, but not a dealbreaker for me.

I found on-site support to be top-notch at PokerStars casino. My review found a comprehensive help centre that even includes links to more informative pages. You can browse through the categories or search for keywords to find your question. Some of the answers include step-by-step guides.

If you need further assistance, you can click on the ‘Contact Us’ tab at the bottom of the help page. Although I understand this may be hidden to force players to go through the FAQs first, I feel it is a bit difficult to find, which can be frustrating if you’re in a jam and don’t know where the button is.

Finally, you’ll find a series of informative pages in the PokerStars footer. These include instructions of how to download the mobile app, how to play particular games, and other useful topics.

PokerStars has built a strong reputation for itself since launching in 2001. You’ll find nothing but positive reviews about the online casino, especially the poker section. 

My PokerStars casino review revealed that the site is licensed by the Malta Gaming Authority and uses SSL encryption to manage your data. However, PokerStars takes it a step further by providing you with a PIN and an RSA Token (if available in your jurisdiction) to help ensure that you’re the only person accessing your account.

The help page offers detailed information and tips related to how to keep your PokerStars casino account safe.

PokerStars casino online takes responsible gaming very seriously - so much that it even has its own category on the help page. You’ll have access to tools like self-assessments, cooling off periods, deposit and win limits, and self-exclusion. PokerStars also provides you with links to the relevant organisations, including the Responsible Gaming Council. If you still have doubts, contact the customer support team. Each agent is highly trained in the responsible gaming area to ensure you get the safest experience possible.