Ruby Fortune has been on the go since 2003 and offers the full package when it comes to safe online gambling. With an MGA licence and full eCOGRA accreditation, you can play here with full peace of mind. When it comes to the fun factor, the Ruby Fortune casino games lobby is supplied exclusively by Microgaming. Dip into plenty of pokies, scratchies, and video poker. You can also enjoy the expertise of Evolution Gaming in the diverse live casino.
Join me as I discover all the details in this Ruby Fortune casino review!
Ruby Fortune Casino: Editor's Verdict
I think that the operator has done a really good job with Ruby Fortune. There are plenty of Microgaming titles to whet your appetite for starters. I don’t see that a sole provider is anything negative either. It means that you can play the massive progressive jackpots which are often lacking in other casinos. I also have to give special mention to the RNG poker tables, something which Microgaming does very well.
Another of my favourite aspects is the complex range of Ruby Fortune promotions. It’s clear to see that true gambling experts are behind these. They offer really good value for your dollars. Next up is the expert customer support which never failed me during this Ruby Fortune review. I also have to give a mention to the sheer volume of payment options available to players in NZ too.
Overall, I believe that Ruby Fortune would make a great starter casino for newbies and those looking to play regularly.
A Closer Look at Pros and Cons
My pros kick off with the main software provider - Microgaming. A legendary developer with a lot of diversity to offer players, especially when it comes to progressive jackpots. You then have the loyalty program which is inclusive and serves up rewards on a silver platter. Being able to exchange points for bonuses and real money is a huge plus in my books. I also have to point out that you can adapt the mobile site to 10+ languages. This makes Ruby Fortune a perfect place for international players who don’t just want to use a translation tool.
The cons aren’t real biggies and I mainly picked up on the lack of phone support. Once you have mastered the live chat, it can be easy to get instant help. Though I don’t like that you can’t view the available games without an account. There’s no way around this, unfortunately.
If these negative points aren’t floating your boat then it’s ok. Just head over to my other highly-rated New Zealand online casinos for something more up your street.
Ruby Fortune Casino vs. Competitors
So, how does this platform stack up against the rest? Well for me it stands out for its longevity in the industry and also for its strong entertainment factor. Sure, it hasn't got the largest games portfolio but you do have three of the best developers powering the wheels here. This ensures quality, fair play and lots of themes and bonus features. Factor into this equation the value for money promotions and you’ve got the ingredients for a fantastic online casino.
Ruby Fortune has been around for more than 20 years and has a solid operator working behind the scenes. These two factors are super important and ensure you’re always going to be looked after and kept safe. It also means that Ruby Fortune has been keeping players happy for 20+ years - which is no easy task!
In terms of its position in the industry, I feel that this is a strong one. Overall the site performs well and is a go-to for many players in New Zealand and the wider MGA licensing countries. Its reputation is sound and there’s a feeling of genuine care for members. I certainly felt like I wasn’t playing at ‘just another online casino’.
The Ruby Fortune Experience
My Ruby Fortune review left a very positive impression on me. The platform has been developed for all-around user-friendliness. This is reflected in the easy sign-up, deposit and play processes. My praise goes to the bonuses, diversity of games and mobile accessibility.
There’s a pro vibe running through most things on offer here, and the only real downer was the live chat experience. But once you get the hang of launching this it’s not much of an issue.
I found the Ruby Fortune Casino registration to be quick and professional. Once you've launched the sign-up form, there are just a couple of details required:
Username, email and password
Preferred currency (You can change this once your account is open)
All you then need to do is click on ‘register’ and you’ll be auto-logged into your new account. Easy peasy, right? Don’t forget to click on the activation email sent to you though or you won’t be able to deposit.
When it comes down to verification, this can be requested at the point of deposit or your first cash out. You’ll be sent an email which will outline all you need to do. Take screenshots of your ID and a recent proof of address and send these back attached to the same email. The process can take up to 3 business days, which isn’t too long to wait.
The next step of my Ruby Fortune review was to make a deposit. I found many different methods to choose from with prepaid vouchers, cards, eWallets and wire transfers. You can even opt to get your winnings sent by cheque to your home address in NZ!
The payment process wasn’t any hassle for me and I easily topped up my account with the minimum of $10. The help centre features a multitude of info on limits and short guides for using payment methods you might be unused to.
For withdrawals, these can be requested from $50 - which is a lot. Nevertheless, the process for this was easy and winnings sit pending for 24 hours before they are paid out. Unless you request a withdrawal on a weekend, so take this into account if you want to speed things up. You’ll also be pleased to know that there are zero payment fees, no matter which method you use.
The Ruby Fortune promotions are a real treat and there’s something new to claim every day. The offers feature reload deals, free spins and free chances to win weekly jackpots. I also noticed a bonus wheel which unlocks each time I made a deposit, giving me a free turn.
You can play several in-house tournaments as well as the big software development contests. Giving you the chance to win some big ol’ cash prizes!
I have to give a mention to the max bonus amount at Ruby Fortune. It’s $8 a pop, which beats the industry average of $5 - so kudos to the operator for this! Wagering requirements are 35x the bonus amount only, which is more than fair.
I found the offers easy to claim, simply click on the ‘promotions’ tab in your account and they’ll be displayed. Relevant terms and info are available under each deal and easily understood. Overall I found the smallprint to be fair and in line with most other operators. There are some max win limits but these only apply to the Ruby Fortune no deposit bonuses. Which is a standard procedure for most online casinos.
There’s a loyalty program which I auto-joined when I made my first deposit. Points are allocated on all of your cash wagers though different games have different rates. I like that you can exchange points for bonus credits and there are 6 levels of rewards to enjoy. The upper tiers offer a personal account manager, VIP-tailored bonuses, event invites and such like.
A medium-sized lobby awaits those of you in New Zealand, with around 550+ Ruby Fortune slots and other games. These include RNG tables, live casino, bingo, jackpots and arcade games. I also located some scratchies and am delighted to say that poker is well-catered for! The power behind the lobby comes mostly from Microgaming but there are titles from Pragmatic Play and Evolution. I don’t see this as a downside, these 3 providers are some of the best and most popular in the world after all.
The organisation of the catalogue is alright, though I would like to see a software developer filter. There are numerous slot categories such as penny games, themes, popular and new. I really like that you can filter out hot and cold games too, as well as building your own lobby of favourites.
The jackpot section caught my eye and with Microgaming, you’ve got access to all the big network progressive slots. There’s also a stunning collection of daily must-fall games to enjoy.
The live casino section features sic bo, craps, roulette, poker, baccarat and blackjack. Not to mention the fabulous game shows which Evolution is so well-known for. There are min/max wager limits to suit all pockets and some VIP tables for the high rollers.
There are two Ruby Fortune mobile apps available from the Google Play and iOS stores. These give a polished and responsive feel with simplified menus and you may opt for ‘dark’ mode at nighttime.
You can still get instant access though without the need to add to your device storage. Just log into your account on any mobile browser. I found this to be just as good as the apps which I tested. Though Chrome worked slightly better than Firefox for me.
There’s a massive ‘help centre’ which features detailed FAQ sections. I fired off a couple of emails too which were answered within 2 hours, which is a decent time frame. The Ruby Fortune Casino online live chat was tricky to launch though. You’ll need to find an FAQ to match your query then click on a link to confirm that it wasn’t helpful. Then click on a link to speak to an agent but you’ll need to complete your name, username and email address first. You have to do this even if you are logged in, which is excessive in my books. There aren’t any bots in sight but I did have to wait 15 minutes to speak to an agent. Considering this was a weekday afternoon, it was slow.
Safety and Security
My Ruby Fortune Casino review revealed two gambling licences from the MGA and Alderney GCC. The site is operated by Baytree who is a longstanding gambling company with a great reputation. I certainly felt like I was in safe hands and it’s good to see the eCOGRA accreditation for fair gaming.
Ruby Fortune has been active for 20+ years so it wasn’t a surprise to see a few negative player reviews online. The good comments far outweigh the bad though and most users are happy with the professional, rewarding and entertaining platform.
There’s a tremendous focus on responsible gambling with a dedicated site which is easy to access at the bottom of your screen. You’ll find various tools such as self-help questionnaires and limits which you can customise on your account. These include session, wager, deposit and time-outs. I’d expect nothing less to be honest with the MGA as the main licensor.
You can also access direct links to help charities and organisations for more in-depth support. I really like the detailed gaming histories which you can view through the RG portal. These provide an exact breakdown of spends, wins and losses across all of your sessions.
Frequently Asked Questions
There are apps for iOS, Windows and Android devices which are available from the relevant online stores. You can also log into Ruby Fortune directly on any mobile browser for instant action!
Microgaming provides an exceptional library of poker games. Choose from a carefully selected range of video poker or RNG electronic tables. There are 3 or 5 card draw games to enjoy and plenty of Hold’Em options.
You can make deposits from just $10 to your account with a multitude of trusted payment options. Though some Ruby Fortune bonuses require a minimum deposit of $20 to claim.
Ruby Fortune is licensed with the MGA and each of the developers in the lobby is also licensed. This means that game rigging is impossible. Ruby Fortune also submits games to eCOGRA for independent RNG testing.
Firstly you will need to create an account and select ‘opt into bonuses’. Next, make a deposit of $10 or more. You will receive the welcome bonus package automatically after this. Enjoy!