Casumo Casino

Casumo Casino Review

4.4 / 5

Are you looking for an award-winning casino with hundreds of real money slots? Look no further - Casumo casino is the right one for you. This online gambling site is licensed by the Ontario Gaming Commission and offers a full catalogue of games by top providers.

Deposit and withdraw using reputable payment methods, benefit from 24/7 live customer support, and enjoy a personalised gaming experience.

Are you ready to find out more? Then read my full Casumo casino review!

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Casumo Casino
  • 19
  • play responsibly
  • be gamble aware
Casumo Casino
4.4 / 5
Casumo Casino
Your Favourite Online Casino in Ontario

19+. Play Responsibly. Full T&Cs apply.

Pros & Cons
  • Play at a multi-award winning casino
  • Benefit from 24/7 live chat support
  • No phone customer support available
Casumo Casino
4.4 / 5
Your Favourite Online Casino in Ontario

19+. Play Responsibly. Full T&Cs apply.

Year established: 2012
Payment methods:
  • CashtoCode
  • Eps
  • Giropay
  • Master Card
  • Much Better

Editor's Verdict: Casumo Casino

So, you’re looking for my opinion about Casumo casino. Here it is: you’ve hit a jackpot with this one. Casumo is an online gambling site known for its industry awards, some of which include ‘Casino Operator’ (EGR Nordic Awards, 2021), and Mobile Operator (EGR Nordic Awards, 2018). 

The security protocols are part of what makes Casumo casino the star that it is. These include KYC verification, SSL encryption technology, and strong password protection. Then there’s the responsible gaming aspect of the site. You’ll find information about all the tools available to you in the Play Okay section, which I think is amazing. 

Then there is the wide range of reputable payment methods, the 24/7 live customer support, and the attention to detail the developing team has given to the creation of the site.

A Closer Look at Pros and Cons

If I had to choose one thing that gave Casumo an edge over other casinos, I’d go for the Casumo Jackpots. You’ve got four: Mini, Minor, Major, and Mega, the latter starting at $100,000. Yes, you read correctly. The Mega jackpot starts off with 5 zeros. Who wouldn’t want a chance at that?! The best part, the jackpots trigger randomly when playing taking part games, so you’re not limited to one or two slots.

If I had to choose one thing that gave Casumo an edge over other casinos, I’d go for the dedication to responsible gaming. Not only do you have a dedicated page with the relative associations listed, but you’ll also find the Play Okay page that gives you detailed information about the tools that are available to you. The customer support team is also always there to help with any additional doubts you may have.

Just like everything else, my Casumo review found that the casino also has its downfalls. The lack of phone customer service, for example. You’ve got email, FAQs, and live chat, but no phone support. Sometimes it’s nice to actually hear another person at the end of the line as I find chats are often misinterpreted. 

This is a small issue to me, so it is in no way a dealbreaker. However, it might tip the scales for you. If this is your case, I suggest you check out some alternatives to Casumo casino.

Casumo Casino vs Competitors

There are plenty of reasons to choose Casumo over other online casinos. The list starts with the dedicated customer support system. Despite the lack of phone customer support, Casumo really nails customer service through the 24/7 service it offers through the live chat. It’s nice to know someone is always right there when you need assistance. 

I’m also a fan of the comprehensive FAQ section at Casumo. My casino review found it touches on most topics - these include deposits, account, verification, and more.

The list goes on. Casumo casino offers a complete portfolio of engaging slots and games by top providers. The vast game catalogue features games of every genre, feature, paytable, and type to guarantee there is something for every kind of player.

Although the filtering system could use some work, browsing through the game images is easy as the bright colours contrast with the white background. I like that you can favourite your preferred games too as you’ll find them more easily when you log back on.

The Casumo Casino Experience 

It’s easy to navigate Casumo casino - everything is right there where you can see it within contrasting backgrounds and conspicuous menus. The site adapts to the screen it’s on, meaning you won’t lose any of the experience when using smaller devices. 

Now down to the nitty-gritty. Have a look at my experience below covering all aspects of my Casumo casino review. 


The way to sign up to Casumo casino is simple: through the ‘sign up’ button at the top of the page. It takes less than a minute to do - I’ve listed the registration steps as part of my Casumo casino review below:

  1. Hit the ‘Sign up’ button.

  2. Enter your email address and set a strong password.

  3. Type in your mobile number and create a username.

  4. You’ll then be asked to scan your ID or an official document and to take a selfie to confirm it’s really you signing up. You can also add your details manually. This includes your address, full name, and other personal details.

  5. Next, answer a few questions about your employment.

  6. Finally, set your deposit, loss, wager, and time limits if you want to (highly recommended).

  7. Re-read and confirm your details.

  8. Choose whether you’d like to receive communications from Casumo.

  9. Read the relative documents and confirm that you are fit to play online and that you’re using it for personal entertainment.

  10. Confirm that you are not,  nor are you related to, a PEP (Politically Exposed Person), or an HIO (Head of an International Organization).

As per the regulations mandated by the Ontario Gaming Commission, you’ll need to verify your identity before you’re able to deposit. You’ll receive an email requesting documents such as a recent payslip, your passport, and a recent utility bill to verify your source of wealth, identity, and address. 


My Casumo casino review revealed that although there are no step-by-step manuals, banking is intuitive and straightforward. You’ll find your balance in the left-hand menu, along with the deposit and withdrawal methods. You will only be able to use the payment method you used for depositing to withdraw, as per licensing regulations and anti-money laundering legislation. 

The minimum deposit is $10. Always check the terms and conditions of the Casumo casino promotion to make sure you deposit the correct amount.

Issues at Casumo casino are few, but they happen. If you’re stuck, you can check whether there is a quick solution in the FAQs. If not, contact a customer support agent with as much detail and screenshots as possible. They’ll have you back up and running in no time.

Casumo Casino Games 

My Casumo casino review uncovered hundreds of engaging real money slots and games for you to try out. These include video slots, table games, blackjack, roulette, baccarat, live casino games, jackpot slots, and much more. 

The Casumo casino game filtering system is rather basic as you’ll only be able to filter by game type. The categories include ‘Top Lists’, ‘Table Games’, ‘Jackpots’, and ‘Live Casino’. The top list filter offers sub-categories like ‘Popular’, ‘Casumo Loves’, and ‘Must Drop Jackpots’, but you’ll need to scroll down to find them.

For the Casumo live casino section, you’ll be able to filter via game type. Browse through roulette, blackjack, baccarat, and game show tables, all of which are streamed in high HD quality. You can play on any device as you interact with experienced croupiers and other players in real time. 

If you also enjoy sports, Casumo casino has a dedicated sportsbook. You’ll find dozens of popular sports, such as hockey, soccer, and tennis to choose from. Place pre-match or in-play bets on national and international tournaments, leagues, and championships. You’ll even find a healthy selection of esports if that’s more your thing.

Casumo Casino Mobile App

You can play at Casumo casino on mobile, desktop, and tablet. The developing team has optimised the site to be compatible with iOS, Android, and Windows operating systems, which means you only need a stable internet connection to play. I recommend Wi-Fi so as to not use up your mobile data.

My Casumo casino review revealed that you can access the site from an updated browser (like Chrome, Safari, or Firefox) or by downloading the mobile app. You can do the latter for free from the Google Play Store or the Apple Store. Perfect for the on-the-go players who do not want to type in the casino site every time.


You’ll find FAQs, live chat, and email customer support options at Casumo casino. My review found the FAQs in the main menu. You’ve got a list of categories with drop down menus filled with questions related to location, account, deposits, and much more.

If you’re still scratching your head, you can contact the customer support team via email or through the live chat, the widget of which you’ll find in the lower right corner of the screen. This is a 24/7 service, meaning that help is always a few simple clicks away when you need it.

Safety and Security 

You’re in safe hands at Casumo. The site is licensed by the Ontario Gaming Commission, a highly-respected regulatory body within the iGaming industry. This enterprise ensures that security protocols such as the KYC verification process mentioned in the sign up section are followed.

Another safety feature Casumo casino offers is high-tech encryption. The site uses this to process your personal information and activity safely before storing it in a secure server that only a handful of allowed personnel have access to.

These elements add layers of security to strong passwords, reCAPTCHA events, and security questions during live chat sessions.

Responsible Gaming 

If you feel like your gambling may be too much at Casumo, my review found several tools you can use to control it. First off, the site has a page dedicated to responsible gaming. They break it down into small sections to make it more user-friendly. Then there is the ‘Play Okay’ page, which provides you with tools such as deposit limits, self-exclusion, support helplines, and more. If you are still in doubt, the customer support team is available 24/7 to assist you via live chat.

Frequently Asked Questions

Yes. My Casumo casino review revealed that the site is licensed by the Ontario Gaming Commission. In addition, your personal information is encrypted using the latest SSL technology and stored in secure internet servers.

Casumo has a lot to offer, starting from the healthy catalogue of real money games. The online gambling site is secure, has plenty of reputable banking options, and dedicated customer support via live chat and email.

Yes, there is. You can download it for free from the Apple Store or Google Play Store. If you prefer, you can also access Casumo casino via any updated browser on all devices.

Besides being a legal requirement, verification protects both you and Casumo casino. This KYC (Know Your Customer) security protocol involves you submitting proof of age, identity, address, and source of wealth.

When it comes to the Casumo casino games, you’ve pretty much got anything you can think of. Video slots, table games, live casino tables, roulette, blackjack, video poker - you’re spoilt for choice!