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Editor's Verdict: Casumo Casino
So, you’re looking for my opinion about Casumo casino. Here it is: you’ve hit a jackpot with this one. Casumo is an online gambling site known for its industry awards, some of which include ‘Casino Operator’ (EGR Nordic Awards, 2021), and Mobile Operator (EGR Nordic Awards, 2018).
I particularly like the Casumo casino bonus programme. Sure, you’ve got the regular free spins, welcome bonuses, and so on, but this online gambling site offers a local jackpot, which means a prize exclusive to Casumo casinos. You’ll be in with a chance to win the jackpot each time you spin a qualifying game - great, right?
Then there is the wide range of reputable payment methods, the 24/7 live customer support, and the attention to detail the developing team has given to the creation of the site.
A Closer Look at Pros and Cons
If I had to choose one thing that gave Casumo an edge over other casinos, I’d go for the Casumo Jackpots. You’ve got four: Mini, Minor, Major, and Mega, the latter starting at $100000. Yes, you read correctly. The Mega jackpot starts off with 5 zeros. Who wouldn’t want a chance at that?! The best part, the jackpots trigger randomly when playing taking part games, so you’re not limited to one or two pokies.
Just like everything else, my Casumo review found that the casino also has its downfalls. The lack of phone customer service, for example. You’ve got email, FAQs, and live chat, but no phone support. Sometimes it’s nice to actually hear another person at the end of the line, as I find chats may be misinterpreted.
This is a minor issue for me, so it is not a deal-breaker. However, it might tip the scales for you. If this is your case, I suggest you check out some of our NZ online casino alternatives.
Casumo Casino vs NZ Competitors
There are plenty of reasons to choose Casumo over other online casinos in New Zealand. The list starts with the bonus and tournament system, which caters for every kind of player. You’ll enjoy regular bonuses such as free spins, reload bonuses, and combinations of both, more if you subscribe to communications.
Then there are the frequent tournaments that my Casumo casino review uncovered. You’ll get to compete against other New Zealanders in real time for a chance to win real cash prizes - wager free in most cases. Love, love, love!
The list goes on. Casumo casino offers a complete portfolio of engaging pokies and games by top providers. The vast game catalogue features games of every genre, feature, paytable, and type to guarantee there is something for every kind of player.
Although the filtering system could use some work, browsing through the game images is easy as the bright colours contrast with the white background. I like that you can favourite your preferred games too as you’ll find them more easily when you log back on.
The Casumo Casino Experience
It’s easy to navigate Casumo casino - everything is right there where you can see it within contrasting backgrounds and conspicuous menus. The site adapts to the screen it’s on, meaning you won’t lose any of the experience when using smaller devices.
Now down to the nitty-gritty. Have a look at my experience below covering all all aspects of my Casumo casino review.
The way to sign up to Casumo casino is simple: through the ‘sign up’ button at the top of the page. It takes less than a minute to do - I’ve listed the registration steps as part of my Casumo casino review below:
Hit the ‘Sign up’ button.
Enter your email address and set a strong password.
Type in your mobile number.
Fill in your personal details such as your date of birth and address.
Tick the box if you agree to the terms and conditions.
Tick the box if you wish to receive communications (highly recommended).
The final check is the KYC process, which you’ll need to complete before your first withdrawal. Submit documents such as a recent payslip, your passport, and a recent utility bill to verify your source of wealth, identity, and address.
This process is mandated by the Malta Gaming Authority, Casumo casino’s regulatory body. It is also in line with anti-money laundering legislation.
Banking Options for NZ players
My Casumo casino review revealed that although there are no step-by-step manuals, banking is intuitive and straightforward. You’ll find your balance in the left-hand menu, along with the deposit and withdrawal methods. You will only be able to use the payment method you used for depositing to withdraw, as per licensing regulations and anti-money laundering legislation.
The minimum deposit is $10. However, this may increase if you’re claiming a bonus. Always check the terms and conditions of the Casumo casino promotion to make sure you deposit the correct amount.
Issues at Casumo casino are few, but they happen. If you’re stuck, you can check whether there is a quick solution in the FAQs. If not, contact a customer support agent with as much detail and screenshots as possible. They’ll have you back up and running in no time.
Casumo Casino Bonuses
Your journey at Casumo casino begins with a Kiwi Welcome Bonus that comprises 20 free spins on sign-up and a deposit bonus of 100% up to $1200 on your first deposit.
Your account inventory will sometimes fill up with bonus offers, bonus cash, free spins, or other gifts. These are Casumo Valuables, which are awarded based on your activity at Casumo. My review found that you’ll receive even more Casumo casino bonus offers when subscribing to email and SMS communications, so don’t forget to do that.
If you’re the competitive type, Casumo’s got you covered with the regular tournaments, treasure hunts, and reel races the site hosts. Compete against other players by playing the qualifying games to get your hands on prizes that could even include wager-free cash.
Finally, the Casumo Jackpots. Opt in and play any game with a Casumo Jackpot icon for a chance to win the Mini, Minor, Major, or Mega Jackpot (this starts at $100000). These can drop.
Casumo Casino Games
My Casumo casino review uncovered hundreds of engaging real money slots and games for you to try out. These include video slots, table games, blackjack, roulette, baccarat, live casino games, jackpot pokies, and much more.
The Casumo casino game filtering system is rather basic as you’ll only be able to filter by game type. The categories include ‘Top Lists’, ‘Table Games’, ‘Jackpots’, and ‘Live Casino’. The top list filter offers sub-categories like ‘Popular’, ‘Casumo Loves’, and ‘Must Drop Jackpots’, but you’ll need to scroll down to find them.
For the Casumo live casino section, you’ll be able to filter via game type. Browse through roulette, blackjack, baccarat, and game show tables, all of which are streamed in high HD quality. You can play on any device as you interact with experienced croupiers and other players in real time.
If you also enjoy sports, Casumo casino has a dedicated sportsbook. You’ll find dozens of popular sports, such as hockey, soccer, and tennis to choose from. Place pre-match or in-play bets on national and international tournaments, leagues, and championships. You’ll even find a healthy selection of esports if that’s more your thing.
Casumo Casino Mobile App
You can play at Casumo casino on mobile, desktop, and tablet. The developing team has optimised the site to be compatible with iOS, Android, and Windows operating systems, which means you only need a stable internet connection to play. I recommend Wi-Fi as to not use up your mobile data.
My Casumo casino review revealed that you can access the site from an updated browser (like Chrome, Safari, or Firefox) or by downloading the mobile app. You can do the latter for free from the Google Play Store or the Apple Store. Perfect for the on-the-go Kiwi players who do not want to type in the casino site every time.
You’ll find FAQs, live chat, and email customer support options at Casumo casino. My review found the FAQs in the main menu. You’ve got a list of categories with drop down menus filled with questions related to location, account, deposits, and much more.
If you’re still scratching your head, you can contact the customer support team via email or through the live chat, the widget of which you’ll find in the lower right corner of the screen. This is a 24/7 service, meaning that help is always a few simple clicks away when you need it.
Safety and Security
You’re in safe hands at Casumo. The site is licensed by the Malta Gaming Authority, a highly-respected regulatory body within the iGaming industry. This enterprise ensures that security protocols such as the KYC verification process mentioned in the sign up section are followed.
Another safety feature Casumo casino offers is high-tech encryption. The site uses this to process your personal information and activity safely before storing it in a secure server that only a handful of allowed personnel have access to.
These elements add layers of security to strong passwords, reCAPTCHA events, and security questions during live chat sessions.
If you feel like your gambling may be too much at Casumo, my review found several tools you can use to control it. First off, the site has a page dedicated to responsible gaming. They break it down into small sections to make it more user-friendly. Then there is the ‘Play Okay’ page, which provides you with tools such as deposit limits, self-exclusion, support helplines, and more. If you are still in doubt, the customer support team is available 24/7 to assist you via live chat.
You can also find more information and support at New Zealand's Gambling Helpline.
Frequently Asked Questions
Yes. My Casumo casino review revealed that the site is licensed by the Malta Gaming Authority. In addition, your personal information is encrypted using the latest SSL technology and stored in secure internet servers.
Casumo has a lot to offer players in New Zealand, starting from the healthy catalogue of real money games. The online gambling site is secure, has plenty of reputable banking options, and dedicated customer support via live chat and email.
Yes, there is. You can download it for free from the Apple Store or Google Play Store. If you prefer, you can also access Casumo casino via any updated browser on all devices.
Besides being a legal requirement, verification protects both you and Casumo casino. This KYC (Know Your Customer) security protocol involves you submitting proof of age, identity, address, and source of wealth.
When it comes to the Casumo casino games, you’ve pretty much got anything you can think of. Video pokies, table games, live casino tables, roulette, blackjack, video poker - you’re spoilt for choice!