21.red Review

It’s easy to navigate 21Red casino online. Everything is where you’d expect it to be, which makes navigation intuitive and hassle-free. The games section could use a few more filters, but other than that everything is easy to locate. The payments section is detailed, as are the FAQ section and the promotions tab.

I’ve broken down the different sections as part of my 21Red review to give you a better idea of what to expect.

Follow these steps to register at 21Red casino online in less than 60 seconds:

The KYC (Know Your Customer) verification process is the final check, which you’ll need to complete before being able to receive your first withdrawal. To do this, you must submit documents such as a copy of your driver’s licence, a recent utility bill, and a recent bank statement to prove your identity, address, and source of wealth.

This security protocol is a requirement put into place by the (MGA), which is 21Red online casino’s licensing body. The procedure also complies with anti-money laundering legislation.

My 21Red casino review revealed that although there are no step-by-step manuals that teach you how to deposit or withdraw, the process is pretty intuitive. Hit the deposit button to see all the available payment methods for both deposits and withdrawals. Each one comes with its limits clearly stated beneath the logo.

Keep in mind that in order to comply with gambling and anti-money laundering regulations, whenever possible, you’ll need to use the same payment method for both deposits and withdrawals. 

You will very rarely come across issues when depositing or withdrawing funds. However, if you do encounter an error, take screenshots and contact the 21Red customer support team via email or live chat (make sure to give them as much detail as possible). The team will have you back up and running in no time.

There’s plenty to keep you going at 21Red casino. Our review found that you’ll start off with a choice of three welcome packages: casino, live casino, and sports. Each one consists of a match bonus, which is a percentage of your deposit added onto your funds as bonus cash. You’ll be able to use this on the product you selected.

Once you’re done wagering your welcome bonus, you’ll be eligible to receive the regular 21Red casino bonuses. These include cashbacks, free spins, reload bonuses, and combination offers. You’ll get even more offers right in your inbox if you subscribe to receive marketing communications. 

Our 21Red casino reviewers found that the site hosts regular prize drops and tournaments for you to take part in. Enter for a chance to grab your share of the prize pool, which could even consist of wager-free cash.

It’s easy to claim bonuses at 21Red online casino. You’ll see a drop down menu with the available offers when you select a deposit method. All you need to do is choose the one you’d like to claim, or, if you prefer not to claim a bonus, select the ‘No bonus’ option. Keep in mind that 21Red only displays 3 bonuses – there may be more, so click on the arrow below the third option to see what else is up for grabs.

My 21Red casino review uncovered hundreds of real money pokies and casino games for you to enjoy. Take your pick from video pokies, jackpot games, roulette, blackjack, live dealer tables, baccarat, poker, and much more.

The filtering system at 21Red casino online is rather simplistic, which makes finding the game you’re after somewhat challenging. The available filters only narrow the search via game type (pokies, live casino, table games, lucky games) and by provider. If you know the name of the pokie, you can use the search bar. Each game comes with a demo version, meaning you won’t need to stake real money until you’ve found a pokie you really like.

Then there’s the 21Red live casino lobby, which is filled with variations of roulette, blackjack, baccarat, poker, and game shows. Again, there are no filters here, but since there are less games, scrolling through the lobby isn’t that bad.

There are no demo versions of the live casino games but you can observe a few rounds before taking a seat at the table. This will allow you to understand the rules without making any financial commitment. You can interact with the dealers and with the other players by using the in-game chat feature.

You can play your favourite games on any device at 21Red. Our casino review found that the site is optimised for all desktop, tablet, and smartphone devices. Simply connect to the internet (I recommend Wi-Fi) and launch a popular browser like Chrome, Firefox, or Safari.

I didn’t find a native mobile app while reviewing 21Red casino, which can be inconvenient for players who prefer using apps. However, you can create the illusion of one by downloading a browser shortcut to your screen. All the fun of a mobile app without using up any storage space!

I found FAQs, live chat, and email customer support while reviewing 21Red casino online. You’ll find the link to the FAQs in the page’s footer. This directs you to a page filled with questions and answers. The questions can be tough to read since there are no category dividers, but you’ll find solutions to queries related to topics such as your account, bonuses, deposits and withdrawals, and more.

If you need further assistance, you can contact the 21Red casino customer support team by clicking on the headphone set in the lower left corner of the screen. The live chat is available from 09:00 until 01:00 CET from Monday to Sunday, which may prove to be inconvenient for New Zealand time. However, you can email the team using the address within the ‘Contact Us’ page ([email protected]) and an agent will get back to you as soon as possible.

21Red online casino forms part of L.C.S Limited, a reputable enterprise holding a licence issued by the Malta Gaming Authority. This regulatory body oversees the secure management of online casinos all around the world, including those that operate in New Zealand. 

While conducting research for this 21Red casino review I found that the site uses standard security protocols to ensure you have a safe experience while gambling on site. These include 218-bit SSL encryption technology, the KYC verification process mentioned in the sign up section, and strong password protection.

Online gambling is meant to be entertaining, not problematic, which is why you’ll find a page purely dedicated to responsible gaming at 21Red online casino. Although it’s tough to read, you’ll find plenty of information related to the tools you have at your disposal. These include deposit limits, self-assessments, and self-exclusion. You’ll also find links to organisations such as GameCare and Gambling Therapy. If you have any questions, contact the customer support team via live chat or email. The agents are highly trained in the area to ensure you have a responsible experience while playing at 21Red.