Europa Casino Review

My first impressions of the site were good and whilst things look a little outdated, there’s a lot to get excited about! Kudos to the developers here who made my new player journey very smooth. Everything is where you’d expect to find it and there’s a professional feel to the platform. I also felt safe and well looked after, two very important factors to me.

I've thoroughly tried and tested everything that’s on offer for this Europa Casino review. You can check out my findings below so that you know what to expect before you sign up.

Getting my new account created was a doddle and took less than 3 minutes. Just click on the ‘Join Now’ tab to get things started. You’ll then need to fill out some basic data:

Once you have clicked the ‘Create My Account’ tab you’ll be logged straight into your shiny new profile. You can make a payment directly without verification but you’ll need to upload your ID when it comes to withdrawing. This process follows the regular KYC rules and you’ll need to take snapshots of:

Once you have added your images to your profile you can then expect to wait up to 24 hours. You’ll then get an email to notify you that verification is complete and your cash out is being handled.

My Europa Casino review revealed a plethora of payment methods for NZ players. There’s so much to choose from and using some methods will also score you special bonuses. I deposited with just $10 though $20 is needed to claim most of the promos. There aren’t any additional fees for paying in or cashing out and you can use NZD.

Withdrawals are permitted from $20 and you’ll need to clear the verification process for your first one. The timeframe for cashouts is slow and can be up to 5 business days. This speeds up a little when you hit the upper tiers of the VIP club though. Manual flushing isn’t supported so once you’ve requested your payment you’ll just need to sit tight and wait.

Top marks go to the transparency of the payment processes. As a non-player, you can view all the relevant info, which is important. Many online casinos these days make an issue about this and conceal the useful stuff. 

Entering the promotions section instantly shows me why this place has been successful and active for so long. There are SO many bonuses, tournaments and promos on offer, it’s incredible. The deals are unique and switch up regularly to ensure you don’t get those stale feels. 

It’s possible to claim something different every day here. I spotted weekly quizzes, free spins hunts, mystery bonuses, reloads, leaderboards and a refer a friend scheme. If you have a larger bankroll then you’ll be able to score special high-roller offers with preferential terms. 

On the subject of terms, these are easy to access and simple to understand. They’re also fair and I didn’t find anything dodgy hiding in the smallprint. Wagering is 30x for most deals though the Europa Casino no deposit bonuses are 60x. But there are no max win caps or withdrawal restrictions in sight- yay! Deposits with Neteller won’t score you any bonuses though, so just select another method.

You can join the VIP club with your first deposit and all players are welcome. It’s a points-based system with different tiers. Each $9 bet you make will score you CP which can be exchanged for straight-up real money. Your regular play will also get you weekly and monthly bonuses with lower wagering. 

I’m updating this section of my Europa Casino review as things have recently changed in the lobby. The operator now boasts a much wider selection of titles and software providers. This bodes well and shows me that the site is listening to its users - something which many online casinos fail on.

There are now 15+ game providers which include Quickspin, Microgaming, Pragmatic Play and BetSoft. So the diversity rides high, whereas previously it was just Playtech at the helm. 

The different genres include:

The rest of the games include some bingo, keno, lotto and scratch cards. Video poker isn’t offered but there are a handful of live options instead. When it comes down to the bigger prize games, the jackpot section is piled high with Playtech treats. Including daily, mini/mega and progressive pots of cash up for the takin’.

The organisation of the site has also received a recent overhaul, which scores further brownie points from me! There are now multiple filters for themes, volatility, paylines and bonus features. It’s also now possible to play in demo mode, even if you don’t have an account.

For those more real-feels you can head into the live casino which has around 100 tables. These are provided by an assortment of developers including OnAir, Playtech, Quickspin and BetOn. There are some intriguing games that I had never even heard of, which is impressive! There are more than enough card, dice and roulette tables though as well as the popular game shows.

A mobile app isn’t available but I don’t feel that this is a problem. I got swift and smooth access using Chrome and my smartphone. The site has been built from the ground upwards to incorporate all devices and operating systems. You just log in and off you go.

The feel of the site is quite traditional though and the same goes for the desktop version. There aren’t the glossy high-impact images but navigation is easy and all the games are available for mobile play. 

Getting any help that you need has been made easy by the operator. Just head into the ‘help’ section which features in-depth FAQs and all the contact info. I was super impressed to see a phone line offered - something that’s pretty rare nowadays. 

The Europa Casino online chat is open 05:00 – 23:00 GMT, 7 days a week and you’ll need to be logged in to use it. You are greeted by a bot though but he soon ‘bots off’ once you have specified your query. This channel is excellent and responses were rapid for me. I also tested out the email system and was more than happy with the 2 hour response time.

Europa Casino was launched in 2003, so it’s got plenty of experience! The owners behind the site are Universe Entertainment Services Malta Limited. This brand is a smaller company with a handful of online casinos under its belt. Europa operates with an MGA licence and features the latest SSL encryption tech to safeguard your data. 

With more than a decade of entertaining players in NZ, I did expect to find some negative reviews. But there aren’t any out there and even the site's Trustpilot rating is decent. Industry reviewers also comment on the high level of security, strong entertainment factor and commitment to responsible gaming.

Europa ticks all the boxes for me when it comes to RG. There are lots of tools available for players in NZ for starters. These include various limits which you can add to your account to help control your spending and losses. You may also implement reality checks and there’s a self-assessment questionnaire available to everyone.

You’ll find a lot of professional tips on hand as well as links to the most prominent charities and organisations. So if you need some extra help you can click directly through to the experts.