Are you after online pokies? Live casino games? Sports betting? All of the above? You’re in luck! Fresh Casino has got it all.
Licensed by the Government of Curacao, this 2018 online gambling site has something for everyone. Whether it’s game themes, payment methods, or customer support options, you’re sure to find what you’re looking for.
There are loads to say about this NZ online casino, so why don’t join me as I journey through this Fresh Casino review?
Editor's Verdict: Fresh Casino
Fresh Casino has definitely made it into my good books. Why, you ask? Well, because it’s got everything you can think of. From engaging pokies to live casino tables and sports betting, there’s something for all New Zealanders.
First off, I absolutely love the fact that you can switch between light and dark modes. I mean, most online casinos force their theme on you, but not Fresh Casino - they allow you to choose your preferences. Dark mode all the way for me, thanks!
I was also quite pleased with the bonus selection at Fresh Casino. My review found reload bonuses, free spins, tournaments, lotteries, and a ranking loyalty programme. I wish the information related to the latter was easier to find, though, but oh well.
A Closer Look at Pros and Cons
Customer support makes or breaks an online casino, and I’d say it totally makes Fresh Casino. You’ve got your regular channels (FAQs, live chat, email), and then you’ve got the online call service, which I consider a major pro. Not everyone enjoys typing, so why force them to? The service is available around the clock and is completely free - what more could you ask for?
Fresh Casino is great, but it’s not perfect. For instance, I really wish there was more information related to responsible gaming. I mean, there’s a page, but there isn’t much information there. It’s like Fresh Casino assumes players know what to do, but what about the novice player? I think there should be more details related to responsible gaming tools rather than having to speak to customer support with concerns.
I’m not a novice player, so this isn’t a deal breaker for me. However, if it is for you, I’d recommend looking at our top online casinos in NZ to find an alternative to Fresh Casino
Fresh Casino vs NZ Competitors
If there’s one thing that makes Fresh Casino stand out, it’s the bonuses. If you enjoy playing with something extra (and who doesn’t?), there’s plenty for you to get your hands on, starting from the four-part welcome package.
You’ll enjoy reload bonuses, free spins, and you’ll even be in with a chance to win wager-free cash with the daily tournaments and lotteries at Fresh Casino. My review also found a loyalty programme that ups your bonus count with each new rank you reach. Not enough? Then subscribe to communications and you’ll land more Fresh Casino bonuses right in your inbox.
Fresh Casino is a one-stop shop for everyone, regardless of whether you’re a morning person or a night owl. First off, you’ll get to choose between dark and light modes, which personalises your on-site experience more. Next, customer support is available around the clock, which continues to prove that this New Zealand online casino thinks of everyone.
The Fresh Casino Experience for New Zealanders
Navigating Fresh Casino is intuitive and simple. First off, you can choose between light mode and dark mode, which I think is a cool feature. Next, everything is neatly laid out for you to find in the main menu, which sticks to the screen for easy access.
I could go on for a hundred paragraphs, but that’s boring, which is why I’ve broken down my Fresh Casino review into small sections. Jump to what’s relevant for you or read them all - the choice is yours.
Signing up to Fresh Casino is quick and easy. Here’s how to do it in less than 60 seconds:
Wait for the popup window and activate the welcome bonus if you want it.
Connect to Fresh Casino via Google or Telegram or fill in the registration form manually.
Move the slider if you wish to receive communications (highly recommended).
Read through the necessary documents and move the slider if you agree with the terms.
Complete the reCAPTCHA.
Fill in the next forms with your personal information.
Verify your email address by clicking on the link in your inbox.
You’re now ready to make your first deposit. However, there are two more checks you need to complete before being able to withdraw:
Your phone number by inputting the code you’ll receive via no-reply call or SMS.
Your identity, address, and source of wealth by submitting documents such as your passport, a recent utility bill, and proof of income.
The latter is the KYC (Know Your Customer) protocol, which is a gambling regulation put into place by the Government of Curacao. It also complies with anti-money laundering legislation.
You’ll find detailed information about the minimum and maximum deposit and withdrawal amount within the cashier at Fresh Casino. My review revealed that whereas deposits are typically instant, withdrawals may take up to 24 hours to be processed and accepted. This is added on to any time your payment method needs, which could be up to 5 business days.
Fresh Casino may require you to go through additional checks if your withdrawal exceeds $1,875. This added layer of security protects both you and Fresh Casino. Nice touch.
Issues and glitches are rare at Fresh Casino, but they do happen. If you happen to encounter one while attempting to deposit or withdraw, I suggest you contact the customer support team, who will sort you out in a jiffy. Remember to take screenshots!
Fresh Casino Bonuses
When it comes to bonuses and promotions, Fresh Casino doesn’t shy away. I discovered that it begins with a four-part welcome package for Kiwi players that consists of match bonuses, which is a percentage of your deposit added on as bonus cash, and free spins. The higher your deposit, the more free spins you’ll get.
After that, there are reload bonuses, free spins, and combinations of both waiting for you. You’ll even get something special on your birthday. Allow browser push notifications to stay in the loop when there’s a new bonus in the mix. If that wasn’t enough, you’ll receive personalised Fresh Casino bonuses in your inbox when subscribing to communications. What more could you ask for?
Tournaments, of course. You’ll find these and lotteries on almost a daily basis. Simply click on ‘Promotions’ and see what’s next. Climb the leaderboard (or collect tickets in the case of lotteries) by playing the qualifying games for a chance to grab prizes that could even include wager-free cash.
Lastly, the Fresh Casino loyalty programme. You’ll receive points for every set amount of bets you place on any of the Fresh Casino games. You’ll accumulate these until you reach the next status level. There are eight levels in all, each with its own extra perks like higher withdrawal limits, a personal account manager, and exclusive bonus offers.
Fresh Casino Games
There are hundreds of interactive real money games for you to choose from at Fresh Casino. These include video pokies, live casino tables, roulette, blackjack, poker, and many others. You’ll find detailed filters in the ‘Games’ lobby - these even include ‘bonus-money games’ to help you complete wagering requirements more quickly.
My Fresh Casino review found that the broader filters like ‘Popular’ and ‘Roulette’ are in large icons at the top of the page. Each one opens a sub-list below to help narrow down your search. I particularly like the ‘Features’ and ‘Genres’ filters as these aren’t elements you’ll find at just any online casino.
There’s plenty to choose from when it comes to genres - horror, superheroes, love story, western - you name it, it’s probably there. As for the features, you can find jackpot pokies, those with hold and win features, others with walking wilds, and more. Thumbs up from me!
The live casino only allows filtering by the provider. However, scrolling through the different categories is easy. Choose from roulette, blackjack, poker, craps, game shows, baccarat and sic bo, and VIP tables. Each table is streamed in high HD quality.
Finally, the sports section allows you to bet on national and international tournaments, championships, and leagues in-play or pre-match on tens of popular sports like soccer, ice hockey, and basketball.
Fresh Casino Mobile App
My Fresh Casino review revealed that the New Zealand online casino is optimised to work on desktop, tablet, and mobile devices, regardless of the operating system. You can access the site through a browser like Chrome, Firefox, Safari, or Opera with nothing but a stable internet connection. I recommend Wi-Fi to save your mobile data.
There is also a dedicated casino app for iOS and Android devices. Although keep in mind that while having to go to a browser every time may be inconvenient, you do save up on storage space.
You’ll find FAQs, live chat, email, and online calls as customer support options at Fresh Casino. My review located the FAQs in the page’s footer. Browse through categories like promotions, deposits and withdrawals, and security for how-to guides, links to more informative pages, and other helpful information.
Click on the ‘Contact Us’ tab in the footer or the ‘Support’ tab in the main menu to open the live chat window. You can opt for a chat or an online call with a human customer support agent. Not all online casinos in New Zealand offer phone support, so this is a definite plus for Fresh Casino.
If you prefer emails, you’ll find the address in the ‘Contact Us’ tab.
Safety and Security
You’re safe while playing at Fresh Casino. My review found that the site is licensed by the Government of Curacao and follows all the security guidelines to the letter. Fresh Casino has a strong reputation among Kiwi players, which is always a plus.
Your personal information and activity are encrypted using 128-bit SSL technology. It is then stored in a secure server which only a handful of people within the Fresh Casino team have access to.
Finally, the Fresh Casino pokies and games are regularly audited to have their RNG (Random Number Generator) checked. This add-on ensures randomness and fairness with the results of each game.
I found a link to a responsible gaming page in the footer while researching my Fresh Casino review. However, this does not give much information about tools you can use to monitor your gambling. What it does is give you recommendations, which is good, but not enough.
I see this as an improvement point for Fresh Casino, especially since there is no information within the FAQs either. If you have any questions about responsible gaming, I suggest you contact the customer support team.
Frequently Asked Questions
You sure can. Fresh Casino offers demo versions of all its pokie machines. Hover over the game image and click on ‘Demo’ to try the game out without wagering any real cash.
Of course. My Fresh Casino review revealed that this NZ site is optimised to function smoothly on desktop, tablets, and smartphones, regardless of the operating system. All you need to play is a stable internet connection.
Any game you desire, pretty much. Fresh Casino does not only offer pokies, but focuses on a variety of entertainment options. These include live casino games, sport betting, table games, Instant Games, and much more.
Yes, it is. My Fresh Casino review found that the online casino is licensed by the Government of Curacao and uses 218-bit SSL technology to encrypt your personal information and activity.
My Fresh Casino review uncovered games by plenty of well-known software providers like Play’n GO, Microgaming, Pragmatic Play, Yggdrasil Gaming, Thunderkick, Quickspin, Endorphina, Playtech, BetSoft, Relax Gaming, Evoplay, Booming Games, and Tom Horn Gaming.