Vegadream Casino Review

The site feels very luxe and nothing short of what I’d expect for a Vegas-themed online casino. Its nighttime vibe is right up my street and I appreciate the dark mode and slick interface. The journey was mostly smooth and the only bumps in the road were a slowish mobile site and a lack of FAQs. Nothing too major. A thumbs up goes to the quality of support, games selection and the decent bonuses. 

I’ve explained why I’ve awarded an overall high rating to VegaDreams Casino in the sections below.

Getting your VegaDream Casino journey started is simple enough. You’ll need to complete a short form with very basic details on it. These include:

You’ll need to set a username, create a secure password and then hit the continue button to complete the registration. The next step is to log in, make your deposit and sensibly set some responsible gaming limits.

The player verification process will begin when your deposits hit the $2,000 mark. You’ll receive an email with all the instructions in. Take snapshots of your photo ID and a recent official proof of address. This can be a bank statement or utility bill for example. Attach these to the email and send it back. The procedure can take up to 48 hours which isn’t too long to wait. There’s also nothing preventing you from doing this just after you’ve created your account. You can get the ball rolling by reaching out to support.

The cashier section is professionally organised and can be viewed whether you are a player or not. I appreciate this transparency and it certainly made my VegaDream Casino review run more smoothly. The journey of depositing and withdrawing was straightforward. There are more than enough trustworthy payment methods. You may choose from debit/credit cards, vouchers, eWallets and wire transfers to local NZ institutions.

The minimum deposit amount is a low $10 and withdrawals are processed from $30 for most methods. Manual flushing isn’t available but the cashing out time is a swift max of 48 hours, even at weekends. You can use cryptocurrencies, which is a great sign that VegaDream is moving with the times. There are also zero fees for any currency or payment option.

If you opt to use Neteller or Skrill for deposits, then the good news is you can still claim a VegaDream Casino bonus.

Promotions are all listed in one handy section, from where they can also be claimed. So there’s no hunting around or fearing that you might be missing something. The overall range isn’t bad but most rewards link into the loyalty program. The current collection of regular deals consists of a cash drop tournament and welcome offer. I’d love to see some free spins factored in or a couple of weekly reloads at least.. 

It’s easy to claim deals and the terms and conditions are not all stacked in the casinos' favour. There’s fair standard wagering of 35x though some offers feature a super low 20x. You’ll also get 30 days to complete these which is more than enough time. I found the terms easy to understand and new players definitely won’t struggle.

The loyalty scheme has 20 tiers of rewards which feature cashback and a weekly bonus. You can ascend the levels based on your real money wagers and the program is open to all players. It’s a simple enough system and even as a new player I soon racked up the points.

*I’m updating this section of the review because the operator has taken note of pleas from players for a VIP club. Membership to this is by invitation only and serves up a more specialised experience. You can get your hands on VegaDream Casino no deposit bonuses, cash gifts, VIP support, faster payouts and an account manager.

You’ll have no trouble getting your gaming groove on as there are thousands of thrilling titles to choose from. There’s a well-rounded selection of 35+ software developers which includes NetEnt, NoLimitCity, Pragmatic Play and Play’n Go. The lobby isn’t cluttered and there are some categories to click on to help you find something to play. The main genres of games are pokies, RNG tables, video bingo, video poker, live casino, scratchies and keno.

There are a great deal of RNG tables but these don’t have their own section, which is a bit annoying. The jackpots on the other hand can easily be found if you fancy a larger prize. There are plenty of them and none of the big-name progressive games are missing. The VegaDream Casino slots could use a little more organisation though, some extra filters would be welcomed.

The live casino has a lavish number of games available. Powered by Ezugi and Evolution, you can enjoy a rich choice of cards, dice and roulette tables. Not to mention the all-time fave game shows, which I am a huge fan of. High rollers will be pleased to know that there are VIP and Salon Prive games with generous max wagers. 

At the time of this review, VegaDream Casino was still new and there wasn’t an app available for me to test. So I used the mobile browser site on an Android Smartphone and tablet with Chrome. I must admit I did find some interlinks didn’t work and loading times were a bit slow. These are teething problems which the operator really needs to iron out. I found that it didn’t detract from my overall experience and most functions were seamless. 

My VegaDream Casino support journey was impressive. I easily got access to live chat through a floating orange bubble which followed me around the site. You get an indication of your place in the queue and wait time. This was never more than 30 seconds for me and agents were consistently nice even with my rigorous questioning! It’s good to be able to access this too, even as a non-player.

I fired off emails on numerous topics and these were responded to within an hour. Though at weekends this might be a bit slower. The FAQs as I’ve mentioned already are few and far between. They need some more effort put into them, which the operator is aware of.

My VegaDream Casino review revealed that the site operates in many jurisdictions with  MGA and Kahnawake licences. Players in NZ can play legally and securely using the MGA regulator. I’m always happy to see multiple licences and this tells me that the operator is extra safe. 

The platform has been active since 2021 and earned itself a mixed bag of ratings. Some players claim they love it whilst others comment on slow cashout times and issues with KYC. These are both common factors with players at any online casino though. Often arising from not reading terms correctly or having uploaded documents incorrectly.  

The motto for VegaDream Casino is that they are ‘all in for safer gambling’. It shows too, in the dedicated responsible gaming area of the site. For players in New Zealand, you can apply wager and deposit limits to your account. If you feel you need some extra support then there are links to international charities too. 

I found plenty of sound tips and advice as well as a self-assessment questionnaire which is anonymous. Player support confirmed to me that they are trained in spotting and helping players with problem gambling. So it’s good to know there are experts keeping an eye on things behind the scenes.