MoonWin Casino Review

Hitting the top of my pros list has to be the epic gaming collection. The raw power comes from thousands of thrilling titles from a massive selection of developers. I feel that these are hand-picked by experts, ensuring you're always going to be entertained. 

Moving on are the wager-free loyalty bonuses. Who doesn't like these? Whatever you win is paid in real money which you can withdraw or play on with. My final pro goes to the rapid cashing out times, with fiat money being processed in under 1 hour. You don’t often find such quick times at online casinos, let me tell you.

My MoonWin Casino review did reveal a couple of cons, which is to be expected. A missing RNG filter could easily be remedied by the operator. I also found the bonus terminology to be complicated and restrictive for some deals. At least the loyalty rewards are simple and wager-free.

If these negative points are deal breakers for you then check out my other Canada-friendly recommended online casinos.

MoonWin is a state-of-the-art online casino with a fresh and colourful theme. The developers have done a stellar job (excuse the pun) and created an appealing and user-friendly site. I didn’t have any major issues navigating through sign-up and depositing. Some of the banking info could be better displayed, but that is all. 

You can read my more in-depth thoughts in each section below:

I found the account creation process to be super fast. It only took me 30 seconds to register and you just need to fill out the following:

You’ll be auto-logged into your account and will need to click on an email activation link before you can deposit. You can then complete the rest of your profile at your leisure. 

The player verification process will kick in at the point of making your first withdrawal. You’ll receive an email and an alert to your player account too. This requires you to take some images of your Canada government-issued photo ID. You’ll also need a snapshot of a proof of address from within the last 3 months. This can be a bank statement or utility bill for example. The process to get verified only takes up to 24 hours which is a quick turnaround in my experience. 

My MoonWin Casino review revealed heaps of suitable payment options for players in Canada. There’s iDebit, ecoPayz, Interac and AstroPay for starters. You may also top up and withdraw using CAD. This might not sound like a big deal but, trust me here. I see many online casinos offering EUR and USD payments for players in Canada. It’s not fair, but some operators still do it.

You can deposit and cash out from $30 and there are no fees applied by MoonWin. Cryptos are supported and you can deposit from as little as 0.0012 with BTC and other popular coins. Withdrawing is hassle-free and once you have verified your account your payouts are processed in under 1 hour. This time applies even during weekends and is more or less instant if you opt for cryptos.

My only bugbear with the cashier section is that basic info needs to be added. I had to rifle through the terms and conditions and also in the FAQs. This isn’t ideal as a new player and I’d prefer to see a straightforward page with all of this info on.

The MoonWin promotions serve up some regular attractive rewards with weekly free spins and reloads. There’s a weekly lottery which you will receive tickets for based on your deposits. This pays out thousands of free spins and there are 51 lucky winners each week. 

If you want to indulge your competitiveness then it’s good news, as there are plenty of slots and live casino tournaments. These include the software developer contests and numerous MoonWin own-branded tourneys. 

I found it easy to claim the deals that took my fancy. You just need to copy and paste the bonus codes into the area of your account or deposit section. Terms are highlighted under each deal though they are complex. There are some max win restrictions and conversions which is a shame. You also only get 5 days to complete wagering, which is set at 40x the bonus and deposit amount. I’m quite surprised by all of this because Dama N.V. casinos usually have more flexible terms.

The upside is that bonuses achieved in the loyalty program are wager-free. They are also free from any caps and free spins attract just a 10x turnover requirement. This tasty scheme is open to all depositing players and has 10 levels. You can ascend through these based on your Comp Points. Enabling you to scoop chunky amounts of cashback and this is where you’ll also find the MoonWin no deposit bonuses. 

The MoonWin games portfolio serves up a rich variety of 3,000+ different titles from 110+ developers. For players in Canada, these include Yddgrasil, Quickspin, Pragmatic Play, Evolution and Spinomenal. The catalogue of games is regularly refreshed, so I don’t think any feelings of boredom will ever set in! 

The genres I discovered are:

With such a large lobby I was pleased to see some decent organisation. You can filter by provider, theme, hot/cold, bonus buy and volatility. There isn't a section for RNG games, but you can find these in the live casino. Trying out new games is made easy thanks to demo mode across all the MoonWin slots. Though this is only available when you are logged into your account. 

I was wowed by the jackpot collection which features hundreds of varying prizes. Microgaming and Wazdan feature heavily in this section. This ensures you’ll get access to those massive progressive games as well as smaller daily pots. 

Some serious effort has been put into the live casino, which holds hundreds of attractive tables. The range of developers is perfect for me and it’s good to see other studios besides Evolution available. You can choose from Pragmatic Play, Playtech, Lucystreak, VIVOgaming and TVbet. There's a robust collection of genres including dice, cards, roulette, game shows and money wheels.

There isn’t a MoonWin Casino mobile app at the moment. You can get instant download-free access through a dedicated mobile site instead. This is just as good as any app in my opinion. I enjoyed a smooth journey with zero lagging on both my Android smartphone and iPad. Your choice of browser won’t make a difference either, just play with what you prefer. The technology is compatible and the entire gaming collection is available to smaller screens.

My support journey was perfect and I got easy access to email, FAQs and live chat. There’s a floating yellow bubble at the bottom of any page. You fill out your name and a short message and then you are joined to a queue. 

I carried out this MoonWin Casino review at the weekend. So I was expecting long wait times but this wasn’t the case! My chats were answered in under a minute and emails were returned within 1 hour.

Support is available in English but you can write in your native language and the agents will use a translation tool to reply. 

Dama N.V. launched MoonWin Casino in 2023 which they operate using a Curacao licence via Antillephone. Dama is one of the largest online casino operators and has a firm commitment to player security. Your data is protected by multiple layers of encryption technology. You may also enable 2FA authentication for added protection if you wish.

The platform was very new at the time of this MoonWin Casino review. Yet already it had racked up a significant number of positive ratings from players. Even its Trustpilot scores were above what I would expect to see for any online casino of the same age.

Dama N.V. always provides a great level of care to players and are strong advocates of responsible gaming. MoonWin has some great tools available to players in Canada. There are plenty of limits which you can add to your account. These include deposit, wager, session and losses. Self-exclusions and time-outs can be actioned directly via customer support.

For further specialised help, there are links to worldwide organisations and charities. I was also pleased to see a section dedicated to the protection of minors. This includes links to blocking software and plenty of sound advice.