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$7.9M+Money Returned to Players
10+ Yearsof Experience
7,500Complaints Managed
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Found for the Operator
Mr Smith
"MrSmith - Confiscated Money"
Disputed Amount
£431Submitted: 01, May 2017
Resolved
Betfair
"Betfair - Live Casino complaint"
Disputed Amount
500 GBPSubmitted: 01, May 2017
Found Against the Operator
Riviera Play
"Riviera Play - Not adhering to self..."
Disputed Amount
£1450Submitted: 01, May 2017
Resolved
SpinIt
"SpinIt - Account closure/ winnings..."
Disputed Amount
£700Submitted: 01, May 2017
Found for the Operator
Red Star
"RedStar - Account locked"
Disputed Amount
~$500Submitted: 01, May 2017
Found for the Operator
Guts
"Guts - Requesting a refund"
Disputed Amount
£241Submitted: 01, May 2017
Resolved
Vera & John
"Vera&John - Breach of self-exclusion"
Disputed Amount
GBP680 aproxSubmitted: 01, May 2017
Found for the Operator
Ovo
"Ovo - exclusion request"
Disputed Amount
300 EuroSubmitted: 26, Apr 2017
Resolved
Rich
"Rich Casino - Withdrawals not honoured"
Disputed Amount
$1,100Submitted: 24, Apr 2017
Resolved
Party
"Party - Withdrawals Not Received"
Disputed Amount
1.03/31/2017 00:15 EDT Fast Bank Transfer 14909337265579572 135.00 22.00 Processed 2. 03/29/2017 00:43 EDT Fast Bank Transfer 14907625864673023 70.00 0.00 Processed 3. 03/14/2017 03:02 EDT Fast Bank Transfer 14894749256392307 80.00 0.00 Processed 4. 03/11/2017 01:39 EST Fast Bank Transfer 14892143434089314 205.00 145.00 Processed 5. 03/04/2017 02:36 EST Fast Bank Transfer 14886130000011874 135.00 25.00 Processed 6. 03/03/2017 07:25 EST Fast Bank Transfer 14885439351228271 100.00 46.00 Processed 7. 02/15/2017 19:00 EST Fast Bank Transfer 14872032566918171 90.00 57.00 Processed 8. 02/12/2017 00:33 EST Fast Bank Transfer 14868775965647386 90.00 45.00 ProcessedSubmitted: 23, Apr 2017
Resolved
My Jackpot
"MyJackpot - Bonus not wagering..."
Disputed Amount
775Submitted: 22, Apr 2017
Resolved
Bet Voyager
"Bet Voyager - Promotional Issue"
Disputed Amount
material damages are 25 euros + moral damagesSubmitted: 21, Apr 2017
Resolved
Kaboo
"Kaboo - Not paying out"
Disputed Amount
£1250Submitted: 21, Apr 2017
Found Against the Operator
Jackpot City
"Jackpot City - Casino says my big win..."
Disputed Amount
$100,000audSubmitted: 21, Apr 2017
Found for the Operator
Sky Vegas
"SkyVegas - verification issue"
Disputed Amount
£405Submitted: 21, Apr 2017
Found for the Operator
Red Queen
"Red Queen - Blatantly shut account and..."
Disputed Amount
900euroSubmitted: 17, Apr 2017
Resolved
Next
"Next Casino - blocked my account with..."
Disputed Amount
$500Submitted: 17, Apr 2017
Resolved
Sugar
"Sugar - Self exclusion"
Disputed Amount
123€Submitted: 17, Apr 2017
Resolved
Las Vegas USA
"Las Vegas USA - Still owed $4500 and..."
Disputed Amount
$4500 USDSubmitted: 17, Apr 2017
Resolved
Casino Plex
"Casino Plex - Did not provide cooling..."
Disputed Amount
All deposits (£) totalling £7,200Submitted: 17, Apr 2017
Resolved
Slots Garden
"Slots Garden - Non Payment"
Disputed Amount
$650Submitted: 12, Apr 2017
Resolved
Redbet
"Redbet - delayed cashout (2 weeks)"
Disputed Amount
€154.46Submitted: 11, Apr 2017
Found Against the Operator
Ruby Fortune
"Ruby Fortune - FAILING TO RETURN FUNDS"
Disputed Amount
1,075.00NZDSubmitted: 11, Apr 2017
Found for the Operator
Unibet
"Unibet - Doesnt pay my Winings"
Disputed Amount
2000 GBPSubmitted: 11, Apr 2017