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$7.9M+Money Returned to Players
10+ Yearsof Experience
7,500Complaints Managed
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Resolved
Genting
"Genting - did not give me a bonus"
Disputed Amount
300Submitted: 15, May 2017
Found for the Operator
Top Slot Site
"Top Slots Site - Wont pay"
Disputed Amount
£700Submitted: 15, May 2017
Resolved
Las Vegas USA
"Las Vegas USA - Complaint"
Disputed Amount
$700.00Submitted: 10, May 2017
Found Against the Operator
Next
"Next - Self-excluded"
Disputed Amount
3140Submitted: 10, May 2017
Found for the Operator
Casino Adrenaline
"Casino Adrenaline - Withdrawal..."
Disputed Amount
$2000 audSubmitted: 09, May 2017
Found for the Operator
The Grand Ivy
"The Grand Ivy - Confiscation of..."
Disputed Amount
£400Submitted: 08, May 2017
Resolved
myBet
"myBet - Accepting players from UK..."
Disputed Amount
£150Submitted: 08, May 2017
Found for the Operator
Play.Casino
"Play.Casino - No response"
Disputed Amount
407 EuroSubmitted: 08, May 2017
Found for the Operator
Viks
"Viks - Self exclusion not upheld"
Disputed Amount
£15000Submitted: 08, May 2017
Resolved
GoldenPalace.be
"Goldenpalace.be - problem"
Disputed Amount
7620 for now but can be 29500 tomorrowSubmitted: 08, May 2017
Found Against the Operator
Heart Bingo
"Heart Bingo - Self Exclusion"
Disputed Amount
2100 GBPSubmitted: 08, May 2017
Resolved
BetVictor
"BetVictor - closed my account"
Disputed Amount
6000Submitted: 05, May 2017
Found Against the Operator
Paddy Power
"Paddy Power - Cross Brand self..."
Disputed Amount
£500Submitted: 05, May 2017
Resolved
Casino Cruise
"Casino Cruise - payment problems"
Disputed Amount
£76000Submitted: 03, May 2017
Found for the Operator
BGO
"BGO - Bonus"
Disputed Amount
4000Submitted: 03, May 2017
Found for the Operator
Mr Smith
"MrSmith - Confiscated Money"
Disputed Amount
£431Submitted: 01, May 2017
Resolved
Betfair
"Betfair - Live Casino complaint"
Disputed Amount
500 GBPSubmitted: 01, May 2017
Found Against the Operator
Riviera Play
"Riviera Play - Not adhering to self..."
Disputed Amount
£1450Submitted: 01, May 2017
Resolved
SpinIt
"SpinIt - Account closure/ winnings..."
Disputed Amount
£700Submitted: 01, May 2017
Found for the Operator
Red Star
"RedStar - Account locked"
Disputed Amount
~$500Submitted: 01, May 2017
Found for the Operator
Guts
"Guts - Requesting a refund"
Disputed Amount
£241Submitted: 01, May 2017
Resolved
Vera & John
"Vera&John - Breach of self-exclusion"
Disputed Amount
GBP680 aproxSubmitted: 01, May 2017
Found for the Operator
Ovo
"Ovo - exclusion request"
Disputed Amount
300 EuroSubmitted: 26, Apr 2017
Resolved
Rich
"Rich Casino - Withdrawals not honoured"
Disputed Amount
$1,100Submitted: 24, Apr 2017