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Hi paperkut80 - welcome to ThePOGG.com!

Please complete the verification process and if you are still experiencing issues after this let us know.

Thanks,

ThePOGG

Hello,

Thanks a lot for the reply. 
Are you suggesting I should take the second Skype verification even if my account is already verified and I already took a Skype verification call?
I am quite certain this is just another abuse from Bet2U to keep my withdraw option blocked.

Thank you,
[EDIT]

Hi paperkut80,

Yes.

Verification is not a pass/fail process. It is ongoing and the requirements can and will change as new information becomes available. After review of the initial verification call it is perfectly possible that further questions arose that require answers before the current situation can be concluded.

Thanks,

ThePOGG

Hi paperkut80,

Have you completed the second verification call?

Thanks,

ThePOGG

Hi paperkut80,

I'm following-up on the above?

Thanks,

ThePOGG

Hi paperkut80,

If we haven't heard from you by Friday the 20th of May I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

Bet2U www.bet2u.com
 
 The Bet2U Terms &amp; Conditions is mentioning 3 working days to process a payout. 
 
 I have attempted 3 Neteller widthdrawals so far with the following results: 
 - First, on 6th Feb, processed in 4 days. 
 - Second, on 10th Feb, processed in 14 days. 
 - Third, on 25th Feb, got Rejected 3 days later. Reason: additional Skype verification is needed on my account, even if my account was already verified. I took the Skype verification call on 1st March. By the time of this complaint (17 days later), the Skype verification result was still not available. I sent several emails to Bet2U customer support, but they didn’t answer back.
 In the meanwhile, I received a second Skype verification request 4 days ago. At this point I am highly confused and 100% sure I’m dealing with a scamming bookmaker, intentionaly imposing verification steps to keep my account blocked.
 
 I received no justification for this second Skype verification, also no result of the first verification were given.
 In all this time, Bet2U has blocked the withdrawal option on my account.
 My current account balance: 600.15 EUR. There is no possibility to withdraw these funds.
 
 I find this situation [EDIT], abusive and degrading for me as a person and customer.
 
 I will greatly appreciate any support from your side on this matter.
 
 Thank you,

Bet2U - Payouts intentionaly delayed or blocked

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