On July 8, 2019, I opened an account at the 22BET casino and made 6 deposits, the last of which was € 1000. I was playing a game when suddenly the message "this game is not available to you" appears on the screen. I contacted livechat, which seemed very limiting, and then i send an e-mail to support@22bet.com, who informed me that I should sent them back to their security department two-sided copy of my identification document to verify the account, so I did, but nothing was always right, and when everything seemed fine, they kept asking me for more documents in a variety of ways. has demanded so much document which leads me to think that the strategy of this casino is to usurp its clients. At this moment I only want to recover the balance of my account in the amount of 996.92 € having lost there a beautiful amount in euros. carefully [EDIT]
Hi columbofilia - welcome to ThePOGG.com!
Unfortunately you've chosen to play with a group that are both negatively listed with this service and that has historically been non-responsive to complaints submitted to this service. While we will try to contact the operator on your behalf the chances of a successful mediation are low.
Thanks,
ThePOGG
Hi columbofilia,
Unfortunately after repeated efforts to contact 22Bet we have received no response from the operator what-so-ever. At this juncture I have no reasonable expectation of this changing.
Sorry we could not be of further help.
ThePOGG
