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Hi ▇▇▇▇▇▇, welcome to CasinoReviews.com!

Please read our Complaint Guidance and Complaint FAQs to ensure that you fully understand how our complaint management process functions.

As this report will ultimately be published, your username cannot contain information that could be used to identify you, like parts of your name, your date/year of birth or email address. Could you please pick a new username and we'll change it for you?

Please forward all communications you have had with the operator, including any documents you may have submitted during verification, to complaints@casinoreviews.com.
Please use the forward function on your emails rather than taking screenshots.

Thanks,
CasinoReviews.com Complaints Team

**Dear CasinoReview,**

I am writing to express my sincere gratitude for the invaluable support you have provided. Today, quite unexpectedly, 22bet permitted me to withdraw funds via bank transfer after I had sent approximately 60 emails over the past two weeks.

All the funds have now been successfully withdrawn, albeit with a maximum limit of IDR 10 million (around US$500) per transaction. I completed seven separate withdrawals, and thankfully, the process has concluded smoothly.

Once again, thank you for your assistance.

Hi ▇▇▇▇▇▇,

Thank you for your kind words, however seeing as we haven't contacted the operator, there's very little chance it has anything to do with us.

Thanks again,
CasinoReviews.com Complaints Team

The submitting complainant has informed us that this issue has been resolved and that they have received their funds.

Dear Casinoreviews Complaints Team,

I sincerely request your assistance regarding a serious issue I am facing with 22Bet Casino. I opened my account at 22Bet on Friday, 18 April 2025, and proceeded with the following transactions:

First deposit: IDR 4,000,000 via bank transfer — lost.

Second deposit: IDR 5,000,000 via credit card (Visa) — won IDR 66,000,000.

When I attempted to withdraw IDR 30,000,000 via the same Visa method, my withdrawal was rejected after several days of waiting.

I contacted 22Bet support on Friday and was advised to make another deposit via bank transfer with minimum turnover (odds 1.1) to fix the issue. Following their guidance, I made:

Third deposit: IDR 500,000 via bank transfer, completed the required playthrough (screenshots attached).

After that, I successfully withdrew IDR 6,500,000 via bank transfer. However, the original IDR 30,000,000 withdrawal via Visa remained pending for 3 days and was then rejected.

I tried withdrawing the remaining IDR 30,000,000 via bank transfer — rejected again. I tried withdrawing via Visa again — rejected after 5 days of waiting.

I contacted 22Bet multiple times through these emails:

supporten@22bet.com
security@22bet.com
verification@22bet.com

Their replies were copy-pasted templates stating I must use the same deposit method for withdrawal. However, I already made two deposits via bank transfer as instructed. Despite this, all my withdrawal attempts — Visa or bank transfer — were consistently rejected.

Moreover, the available deposit options drastically changed. Previously, I could deposit using bank transfer and Help2Pay, but now those options disappeared.


I have contacted 22Bet customer support multiple times, but unfortunately, there has never been a real solution provided. They repeatedly suggest that I make a new deposit using an alternative payment method, place bets with odds of at least 1.1, and then withdraw.

However, the alternative methods they recommend — such as:

Visa (other card) -- What different if compared with my previous card? Credit cards in Indonesia can't receive money. They only received payment. (I'm not sure 22bet wants to explore this option)

OVO - rejected (i attach the screenshot)

Virtual Accounts - Can deposit but didn't have option for withdrawal (i attach the screenshot)

Neteller and Skrill - rejected (i attach the screenshot)

QRIS —Can deposit but didn't have option for withdrawal

I sincerely request 22Bet Casino to allow me to withdraw my rightful winnings of IDR 66,000,000 via bank transfer, a method I have used for deposits. I hope Casino review will kindly assist me in resolving this issue and ensuring that 22Bet acts in good faith.

Thank you so much.
Best,
▇▇▇▇

22bet.com - Refuse and make withdrawals difficult

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