888Starz

VISA

Hi Risuli329 - welcome to CasinoReviews.com!

Please read our Complaint Guidance and our Complaints FAQ to ensure that you fully understand how our complaint management process functions.

Please forward all communications you have had with the operator, including any documents you may have submitted during verification, to complaints@casinoreviews.com.
Please use the forward function on your emails rather than taking screenshots.

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CasinoReviews.com Complaints Team

Hi Risuli329,

Please forward all communications you have had with the operator, including any documents you may have submitted during verification, to complaints@casinoreviews.com.

Please use the forward function on your emails rather than taking screenshots.

Thanks,

CasinoReviews.com Complaints Team

Hi Risuli329,

Can you please confirm that you consent to our service sharing your personal information with the following parties, and that you consent to these parties sharing your personal with our service:


- 888Starz
- Bittech B.V.
- 888Starz Partners
- Kahnawake Gaming Commission

Thanks,

CasinoReviews.com Complaints Team

Hi Risuli329,

Thanks for the confirmation. We'll contact the operator and see what we can find out for you.

CasinoReviews.com Complaints Team

Date – 30/09/2025

This complaint has been checked. Work is ongoing on this matter. We will revert to you when we have new relevant information to share.

Please note, we do not provide updates when we have nothing new to share and will notify you as soon as we do have something to share.

Thanks,

CasinoReviews.com Complaints Team

Date – 07/10/2025

This complaint has been checked. Work is ongoing on this matter. We will revert to you when we have new relevant information to share.

Please note, we do not provide updates when we have nothing new to share and will notify you as soon as we do have something to share.

Thanks,

CasinoReviews.com Complaints Team

Date – 14/10/2025

This complaint has been checked. Work is ongoing on this matter. We will revert to you when we have new relevant information to share.

Please note, we do not provide updates when we have nothing new to share and will notify you as soon as we do have something to share.

Thanks,

CasinoReviews.com Complaints Team

Hi Risuli329,

The operator has told us that the transaction has been successful.

Could you kindly check your bank account and let us know?

Thanks,
CasinoReviews.com Complaints Team

Hi Risuli329,

We're following-up on our previous communication - the operator has told us that the transaction has been successful.

Could you kindly check your bank account and let us know?

Thanks,

CasinoReviews.com Complaints Team

Hi Risuli329,

If we haven't heard from you by Friday the 14th of November we will assume you no longer need our assistance and close this complaint.

Thanks,

CasinoReviews.com Complaints Team

I deposited funds to my 888Starz account using bKash, but the amount has not been credited to my account even after more than 2 days.

Here are the transaction details:

- Deposit Method: bKash

- Transaction ID: ▇▇▇▇▇▇▇▇▇▇

- Sent From: ▇▇▇▇▇▇▇▇▇▇▇

- Sent To (Agent Number): ▇▇▇▇▇▇▇▇▇▇▇

- Date & Time: [09/09/2025at 6:23am]

- Amount: [20000 BDT]

- My 888Starz User ID / Gaming ID: ▇▇▇▇▇▇▇▇▇▇

I have emailed the support team several times and even messaged the agent number, but I have only received "please wait" as a reply. There has been no update or resolution.

This delay is unacceptable and has caused a lot of stress. I kindly request to help me resolve this matter.

I have attached the transaction receipt and communication proof below.

Thank you.

888Starz - Deposit problem 20000 BDT

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