Hi Philthezuck - welcome to ThePOGG.com!
I'll contact African Palace and see what I can find out for you.
ThePOGG
African Palace
"African Palace - will not pay and will not respond to many emails"
Resolved
Resolved
Complaint Details
Posted By
Player
Disputed amount
-
Date raised
January 16, 2015
Date closed
March 6, 2015
Privacy Disclosure
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Player's Complaint
I play at African Palace and I won money. I want to cash out 1,326 euro and they will not send to me. I try to email them many times. My first email is on 27-12-2014. I send an email on 5-1-2015. I think I sent more than 2 but they have not respond for more than 2 weeks. I sent documents to verify in November and then I sent them the documents again on 23-11-2014. The cashout says "processing" but I wait so long and I want to know why they do not pay. I think they verify me and say processing like there is not problem but they only will not send the money or respond to my email when I ask them why tehy do not pay!
I made a complaint for African Palace just now but I forgot to say my username is [EDIT] and my email is [EDIT] and my name is [EDIT]. Please talk with them and ask them why they do not pay me.
19 Responses
Thank you I will keep checking for updates. I hope they say something.
Ruling
Resolved
African Palace casino gave no reason for refusing to pay this player in a single payment, but all funds were eventually delivered.
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