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AuSlots Casino
AuSlots Casino
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AU Slots

"AU Slots - Non deposit"
Found Against the Operator
Found Against the Operator
Complaint Details
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Posted By
Player
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Disputed amount
$105
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Date raised
April 11, 2020
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Date closed
May 15, 2020
Privacy Disclosure
To protect the privacy of our users, all personally identifiable information has been redacted. If you see anything we've missed contact us at complaints@casinoreviews.com.

Player's Complaint

I deposited 3 times on the same day, one after the other. I have not received the funds into my account nor have they been put back into my bank account. I have sent 3 emails and spoken to live chat on several occasions and I get no reply from the support team or finance. I want my money back please.

2 Responses

Dispute Resolution Officer

Hi melpc1007 - welcome to ThePOGG.com!

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

Dispute Resolution Officer

Hi melpc1007,

Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.

ThePOGG

Ruling
Found Against the Operator
Despite our repeated efforts to contact AUSlots Casino to discuss this issue the operator has refused to discuss this issue.

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