Hi melpc1007 - welcome to ThePOGG.com!
Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.
Thanks,
ThePOGG
AU Slots
Player's Complaint
I deposited 3 times on the same day, one after the other. I have not received the funds into my account nor have they been put back into my bank account. I have sent 3 emails and spoken to live chat on several occasions and I get no reply from the support team or finance. I want my money back please.
2 Responses
Hi melpc1007,
Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.
Sorry we could not be of further help.
ThePOGG