CasinoMGA

Read review

"CasinoMGA - not paying out"

Found Against the Operator

Complaint Details

Posted By

Player

Disputed amount

$2900 aud

Date raised

February 2, 2022

Date closed

March 6, 2022

Privacy Disclosure

To protect the privacy of our users, all personally identifiable information has been redacted. If you see anything we've missed contact us at complaints@casinoreviews.com.

Player's Complaint

I have has a pending payment of the value mentioned and its has been 5 months since winning this. I have won previously on this site and been paid out with no problems in the past. I have proof of chats had with them regarding time frames and how much longer.

3 Responses

Hi 4x4 - welcome to ThePOGG.com!
Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.
Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.
Thanks,
ThePOGG

I hope you do manage to make contact. like i say I have been paid previously by them and also have chat content I can send you with there live chat team.

Ruling

Found Against the Operator

Despite our repeated efforts to contact Casino MGA to discuss this issue we have received no response whatsoever from the operator.

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