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FAQ section

Its about duxcasino.com

Mostly slotmachine primal hunt , 96.10 %

And few others but outcome is the same, Hard to say if its silent limitation.

Hi Cub32 - welcome to CasinoReviews.com!

Please read our Complaint Guidance and Complaint FAQs to ensure that you fully understand how our complaint management process functions.

As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – https://casinoreviews.com/terms-of-use

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

If you have any questions about the above, let us know.

We appreciate your frustrations, however, 600 rounds of play is nowhere near a sample size big enough to verify the RTP on a high-volatility game. What we can suggest is that if you've lost confidence in the integrity of the gambling operator, that you choose a different gambling operator to play with in the future.

If you have substantive evidence that demonstrates that the game is not performing within the appropriate thresholds, you can forward your concerns over to the regulator, as this would be a licensing issue.

Thanks,
CasinoReviews.com Complaints Team

The observed behavior strongly suggests manipulation, exhibiting unusual patterns that deviate from expected norms. While I am not the operator and do not have direct insight into the program’s internal workings, the evidence supports the need for a thorough investigation.

Notably, the issue extends beyond 600 rounds, as evidenced by the 50-session history I print out per session, which consistently reflects these anomalies. Additionally, there appears to be a silent limit imposed on the account—something that I understand falls under the operator’s control.

Despite these constraints, I am certain that the system has been manipulated, and I urge a comprehensive review to identify and address the root cause.

Hi Cub32,

Sadly we do not agree that the described results are sufficient to draw any mathematically valide conclusions about the fairness of the game.

There's nothing further we can do to assist you.

CasinoReviews.com Complaints Team

The function of casino games is a matter for the regulator not ADRs.

am writing to formally express my concern regarding the suspected manipulation of the Return to Player (RTP) rate in [casino name/game name]. After extensive gameplay and data analysis, I have noticed significant irregularities that strongly suggest that the RTP advertised does not align with actual in-game performance.

Issues Observed:

1. Inconsistent Payouts – The game claims an RTP of [stated RTP, e.g., 96%], yet my long-term results reflect an RTP far below this, even across a statistically significant number of spins/rounds.

2. Unusual Losing Streaks – There have been extended periods of losses that far exceed what would be expected under normal variance, raising concerns about potential algorithmic interference.

3. Changing RTP Behavior – The game’s payout patterns appear to shift depending on bet size or time played, which is highly unusual and suggests possible dynamic RTP adjustments that are not disclosed.

4. Lack of Transparency – I am fully aware that RTP values can sometimes be checked in webpage source code, but I also know that many casinos have recently changed their approach to hide this data behind secure API coding. This deliberate obscuring of RTP values raises serious concerns about fairness and transparency.

5. Potential Manipulation of RTP Documentation – Even when speaking with customer support and requesting documentation regarding the RTP of a specific slot machine, there is a possibility that the provided information does not reflect actual gameplay conditions. This raises concerns that operators may be able to manipulate outcomes in real-time, making it impossible for players to verify the fairness of the game.

6. Evidence Collection and Possible Manipulation of Session History – I have printed screenshots from my last 50 play sessions, as the site only allows players to view the most recent 50 at a time. If I need a more comprehensive history, I must request it from support, which gives the casino ample time to potentially manipulate or adjust the reported outcomes before providing the full document. This lack of real-time transparency further fuels my concerns regarding fairness.



Given these concerns, I request an official audit or a clear statement regarding how RTP is managed in [casino name/game name]. If the advertised RTP is not being honored in real-world gameplay, this could be a serious violation of consumer trust and regulatory compliance.

Dux Casino - Manipulated rtp silent limitation

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