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Hi Sportbeting84 - welcome to CasinoReviews.com!

Please forward all communication you have with the operator about this matter to complaints@casinoreviews.com.

Thanks,

CasinoReviews.com Complaints Team

Hi

# FortuneJack Casino - non-payment

## Description

I tried to make a withdraw, and the company decided that I'm a person who I'm not, so they have decided unilaterally and immediately to close my account with all my profits, which were approximately 2600 usdt

They do not have any proof of IP, country of connection, mobile device, nothing of that

I demand that they return the profits obtained by playing with them legitimately.

Hi Sportbeting84,

Thank you for your response. But we are not asking you to provide your communications with our team. We are asking you to provide your communications with FortuneJack Casino.

Thanks,

CasinoReviews.com Complaints Team

Hi Sportbeting84,

Can you please confirm that you consent to our service sharing your personal information with the following parties, and that you consent to these parties sharing your personal with our service:


- Fortune Jack
- Fortune Jack Partners
- Nexus Group Enterprises N.V.
- Antillephone N.V.

Thanks,

CasinoReviews.com Complaints Team

I do accept to share the requested data with the mentioned parts

Hi Sportbeting84,

Thanks for the confirmation. We'll contact the operator and see what we can find out for you.

CasinoReviews.com Complaints Team

Date – 09/06/2024

This complaint has been checked. Work is ongoing on this matter. We will revert to you when we have new relevant information to share.

Thanks,

CasinoReviews.com Complaints Team

Date – 16/06/2024

This complaint has been checked. Work is ongoing on this matter. We will revert to you when we have new relevant information to share.

Thanks,

CasinoReviews.com Complaints Team

The operator has provided sufficient evidence to demonstrate that this player's account is unnaturally associated with other player accounts. As such we will take no further part in the representation of this player's claim.

No further responses will be approved on this claim.

CasinoReviews.com Complaints Team

Found for the Operator - FortuneJack Casino has provided sufficient evidence to demonstrate that this player's account is unnaturally associated with other player accounts.

I tried to make a withdraw, and the company decided that I'm a person who I'm not, so they have decided unilaterally and immediately to close my account with all my profits, which were approximately 2600 usdt

They do not have any proof of IP, country of connection, mobile device, nothing of that

I demand that they return the profits obtained by playing with them legitimately.

FortuneJack Casino - non-payment

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