Hi my user name on Grosvenor is [EDIT].
User name here fasttopcat.
[EDIT]
I have contacted customer service twice and they keep saying they look into it ...but i just get the run around. I did enter my user name on the promotion page prior to making a deposit (I even contacted customer services to ask how to do it). They are now saying did I enter the code .. Just want some fair play. regards [EDIT]
Hi fasttopcat - welcome to ThePOGG.com!
I'll contact Grosvenor now and see what I can find out for you. When you asked Customer Services how to opt in to the promo, was it over live chat or email?
I'm going to email Grosvenor just now, but as I'm going to be out tomorrow (Friday) it's unlikely I'll have anything useful for you until next week. Please bear with me.
Thanks,
ThePOGG
Hi fasttopcat,
I have established contact with Grosvenor and someone is looking into the issue for me.
As it's the Amsterdam Affiliate Conference this week that response is likely to be delayed.
Please bear with me.
ThePOGG
