Gxmble
Gxmble
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Gxmble

"Gxmble - Not getting paid withdrawel"
Abandoned
Abandoned
Complaint Details
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Posted By
Player
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Disputed amount
2000
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Date raised
July 9, 2024
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Date closed
August 11, 2024
Privacy Disclosure
To protect the privacy of our users, all personally identifiable information has been redacted. If you see anything we've missed contact us at complaints@casinoreviews.com.

Player's Complaint

Hello i had a lot issues with this caminozuren. They always delayed my withdrawels for weeks with no responds. After this i got mad and found out they were illegal thats why they do this. When i told them this they blocked my account with the money in it. I told them the withdrawel that was in review was still not paid 2000 euro amd the blocked the account with money on it. They dont respond anymore ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇. Please help me with this

3 Responses

Dispute Resolution Officer

Hi princess_yara - welcome back.

Please read our Complaint Guidance and Complaint FAQs to ensure that you fully understand how our complaint management process functions.

With regard to your claim - have you threatened to charge back your deposits, take legal action against the operator, or file a complaint with the Dutch authorities against this operator? If so, this is almost certain to result in the issues you've experienced with any operator that is not duely licensed in your country. Furthermore, given that you submitted a complaint against a different operator 18 months ago where you raised the same issue of the operator not holding a Dutch gambling license, it seems reasonable to suggest that this issue hasn't occurred because the operator doesn't hold a Dutch license, but rather you've raised the lack of a Dutch license, something you had the experience to confirm/refute before you played, as a problem after the fact of some other issue with the operator.

Please forward all communications you have had with the operator about this matter to complaints@casinoreviews.com.

You may find the free Responsible Gambling app BetBlocker useful. It allows users to restrict their internet capable devices from accessing over 18k gambling operator websites for between 24 hours and 5 years.

Thanks,

CasinoReviews.com Complaints Team

Dispute Resolution Officer

Hi princess_yara,

We're following-up on our previous communication - have you threatened to charge back your deposits, take legal action against the operator, or file a complaint with the Dutch authorities against this operator? If so, this is almost certain to result in the issues you've experienced with any operator that is not duely licensed in your country. Furthermore, given that you submitted a complaint against a different operator 18 months ago where you raised the same issue of the operator not holding a Dutch gambling license, it seems reasonable to suggest that this issue hasn't occurred because the operator doesn't hold a Dutch license, but rather you've raised the lack of a Dutch license, something you had the experience to confirm/refute before you played, as a problem after the fact of some other issue with the operator.

Please forward all communications you have had with the operator about this matter to complaints@casinoreviews.com.

Thanks,

CasinoReviews.com Complaints Team

Ruling
Abandoned
Abandoned – The submitting complainant has become non-responsive to our requests for additional information. As such we assume that they’ve managed to resolve their issue on their own.

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