Anjouan Corporate Services Ltd

Lucky Anon Casino

VISA

Hi ▇▇▇▇▇▇▇▇▇▇▇- welcome to CasinoReviews.com!

Please read our Complaint Guidance and Complaint FAQs to ensure that you fully understand how our complaint management process functions.

As this report will ultimately be published, your username cannot contain information that could be used to identify you, like parts of your name, your date/year of birth or email address. Could you please pick a new username and we'll change it for you?

Please forward all communications you have had with the operator, including any documents you may have submitted during verification, to complaints@casinoreviews.com.

Please use the forward function on your emails rather than taking screenshots.

Thanks,
CasinoReviews.com Complaints Team

Thank you for your help :) Please create a new username, it could be Qirtery.

Regarding my exchange of messages with Luckyanon, they never responded to my emails until today. I sent a couple of emails trying to resolve the situation and offering to collaborate with them, but they completely ignored me, they didn't reply.

In the Live chat I have some images of the last conversations I had with them, and they are already added to the initial text I wrote. Please confirm if you can see those images; throughout the text I add several images that prove the facts I reported.

But I will attach here images of two messages I sent them via email, and they ignored them and never replied. Regarding the documentation, they didn't do any verification, they didn't ask me for a single document, which makes this situation even stranger and more incredible :( After everything they did to me, in the end they still accuse me of duplicate accounts without even doing a KYC check, they closed the account and won't pay me the $943.

If you need any more information from me, I am available.

Thank you

Hi Qirtery,

Thank you for your response and username change.

Could you please pass on the original threads of the emails - even if they've never been answered, and can you also please send what screenshots you have of live chat messages.

We also need to see any communication where they ask for additional fees, etc.

Thanks,
Casinoreviews.com Complaints Team

Hello, throughout my testimony I've included links that, when opened, show proof of the chat conversations I had with them. I will also upload those chat conversations here as requested, and I will also forward the emails to you. To this day, I have never received a single response from them via email.

Hi Qirtery,

Thank you for your screenshots and emails.

Can you please confirm that you consent to our service sharing your personal information with the following parties, and that you consent to these parties sharing your personal with our service:

LuckyAnon Casino

Thanks,
CasinoReviews.com Complaints Team

Hello, yes I agree, you can share it without any problems and if you need anything else from me, I'm available. Thank you.

Hi Qirtery,

Thank you for your consent. We'll speak to the operator and see what we can find out.

CasinoReviews.com Complaints Team

Hi :) I haven't heard anything about my case for a few weeks now, could you please let me know if there are any updates?



Thank you

Date – 12/08/2026

This complaint has been checked. Work is ongoing on this matter. We will revert to you when we have new relevant information to share.

Please note, we do not provide updates when we have nothing new to share and will notify you as soon as we do have something to share.

Thanks,
CasinoReviews.com Complaints Team

Okay, thank you very much for your thoughtful reply :) Have a good day :)



Hugs

Hi Qirtery,

Sadly despite repeated efforts to contact this operator to discuss your issue we have received no relevant response. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.

CasinoReviews.com Complaints Team

Hi Qirtery,

We are very sorry we couldn't assist you further.

CasinoReviews.com Complaints Team

I appreciate your help in trying to resolve this situation, but please tell me what methods you tried to contact LuckyAnon through? For example, did you try email? What other channels did you try?

Hi Qirtery,

We cannot disclose internal processes, therefore we cannot provide further answers.

Thanks,
CasinoReviews.com Complaints Team

Found Against the Operator - Despite our repeated efforts to contact Lucky Anon to discuss this issue we have received no response whatsoever from the operator.

I'm here to expose a very serious situation I'm going through with Luckyanon, which is nothing more than another fraudulent scheme that does everything it can to avoid paying clients who actually win. It all started when I received a $99 sports bonus in USDC, for which the platform applied a 10x wagering requirement, meaning I had to wager $990 in USDC to meet the requirement, as proven here: https://talkimg.com/image/UcXkjj. I accepted the rules and completely completed the wagering requirements – something their own system confirms, as they have a progress indicator in the user profile, which can be seen here: https://talkimg.com/image/UcXfnD – and when I thought everything was ready to request a withdrawal, the real saga began.

When I contacted them via live chat to request the removal of the withdrawal restriction, they invented a new requirement, claiming I had to wait another $500, as shown in this conversation: https://talkimg.com/image/UcXhPN. I showed them proof that the $990 USDC rollover was already 100% complete, but they simply ignored it and stuck to their lies. And as if that wasn't enough, things got worse. Without any warning or consent from my side, they accessed my balance, which was entirely in USDC, converted $747.76 USDC to USDT, and applied a new rollover to exactly that amount – $747.76 USDT – which was even higher than the $500 they had mentioned in the chat, as you can confirm here: https://talkimg.com/image/UcX9vl. Notice the move: first they said it was another $500, but it ended up being almost $750, and they also changed the currency for no apparent reason. What kind of serious betting site does this?

Even in the face of this abusive and dishonest attitude, I ended up submitting and completing this second rollover they invented. Then I requested a withdrawal and, hours later, they canceled it, as you can see here: https://talkimg.com/image/UcX8NW, finally arriving with the classic and shady requirement of "duplicate accounts" – a claim that, curiously, only appeared at the end of this entire process, after I met all the requirements and was clean in profit, with my balances after the rollovers were completed and after the cancellation reversal documented here: https://talkimg.com/image/UcXDPb.

I demanded that they provide concrete proof of these duplicate accounts raised and even offered to send any documentation they requested necessary to verify my identity and good faith, but the response was absolute silence. They don't respond to emails, I end up talking to myself in live chat without getting any response, and they categorically refuse to present any kind of evidence to support their claims, as can be seen in these conversations: https://talkimg.com/image/UcXOrv, https://talkimg.com/image/UcXWWH, https://talkimg.com/image/UcX0YI and https://talkimg.com/image/Ucd2w5. It's outrageous to see the abusive way they act to avoid paying a client who actually wins, and the truth is that the only reason for all this drama is the fact that I was making a profit – something they simply cannot tolerate.

The current situation is as follows: my account has been blocked and they are illegally holding 827 USDT plus 116 USDC, money that belongs to me and has simply been wasted. And this is how these betting sites, pretending to be legitimate, scam their customers, perpetrating these scams, and in the end, the customer is still tainted by having duplicate accounts, this and that, without them even bothering to ask for a single document to verify the customer's identity. I did everything I could to resolve things peacefully without having to resort to this kind of public exposure, but as you can see, Luckyanon completely ignored me, not responding to anything at all. And I understand why: their objective, which was to steal from me, was successfully achieved.

I request CasinoReviews' help in this situation, please.

Lucky Anon Casino - withholding $943 withdrawal

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