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Hi Theis979 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

Thanks a lot, its really kind of you :-) :-)

Hi Theis979,

I've spoken to the operator about this issue. Apparently there was a rule breach with the bonus you accepted but my current understanding is that the operator have decided to disregard this and pay you anyway. They are intending to contact you. Could you confirm when you've heard from them?

Thanks,

ThePOGG

I will let you know as soon as they contact me....
Thank you for your help :-)

Hello The Pogg, i have talked to the casino over the phone today, and they vere really nice and cool, and they promissed me that i would get 1000 Euro every week for 5 weeks, starting today....
I have just recived the first payment at 1000 Euro in my netelleraccount, and i will recive 4 payments more like this the next 4 weeks....
Thank you so very much for your help, i am very grateful for that :-) :-) :-)

Hi Theis979,

That's great news! I'm going to hold this complaint open until you have received your full balance. As such I'd appreciate if you could confirm as the funds come through.

Thanks,

ThePOGG

Yes its really great that it endelig up good?
I will go right in and Comment every time i recive a payment...
And thanks again to you here at the Pogg?

Best regards 
[EDIT]

Hi, i have just recived the second payment...
Have a nice weekend :-)

Best regards
[EDIT]

Hi Theis979,

Thanks for letting us know!

ThePOGG

3 Payment recived :-)
Must say this casino "MAGICALSPIN"
Has shown to be all they promised, and then some...

Hi Theis979,

Is that your full balance received?

Thanks,

ThePOGG

No im sorry that i first write it now, i havent been able to come online before now.
I recived my 4 payment, and have one more to go next friday...
Will comment friday after recived my last payment...
Thanks :-)

Best regards
Theis979

Hi Theis979,

Have you received your last payment?

Thanks,

ThePOGG

Hi Theis979,

If we haven't heard from you by Friday the 6th of July I'll assume you've received your funds and close this complaint.

Thanks,

ThePOGG

Im so sorry that i first are able to answer back now, you have my deepest and most sincere apologizes for that...
Yes i finally had the last payment and the case is finalized...
I dont have any doubts that without you help, i just had been runned over by the casino, and never seen a cent...
Im truly grateful for your help and effort..
Thank you so very much the Pogg, i dont even dare to think what the outcome has been, if it wasnt for you...

Best regards
[EDIT]

Hi Theis979,

No problem at all and thank you for letting us know - it is appreciated!

ThePOGG

Hi the pogg, first i like to say thanks for your giving me this opportunity, to have you look into my complaint and have your help....
 I have played at magicalspins for some time now and i have won some times, but always cancelled my payout requests before they was processed, and i have provided them with all my documents already, and also recived mail confirming my account at the casino is verified by their financial department.....
 I won a nice amount "finally" and requested payout 1/5-2018 at 2.28 pm, and considered it a formality now my account was verified and i always made very sure to play within casinos T

Magical Spin - Casino keep stalling my withdrawal

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