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Hi mauset - welcome to CasinoReviews.com!

Please read our Complaint Guidance and Complaint FAQs to ensure that you fully understand how our complaint management process functions.

As this report will ultimately be published, your username cannot contain information that could be used to identify you, like parts of your name, your date/year of birth or email address. Could you please pick a new username and we'll change it for you?

As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – https://casinoreviews.com/terms-of-use

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

If you have any questions about the above, let us know.

Please forward all communications you have had with the operator, including any documents you may have submitted during verification, to complaints@casinoreviews.com.

Please use the forward function on your emails rather than taking screenshots.

Thanks,
CasinoReviews.com Complaints Team

Hi mauset,

We have not received any emails from the address registered with this account.

Thanks,

CasinoReviews.com Complaints Team

Sorry I got the wrong email address.

I have resent messages

Hi mauset,

Thank you for your emails.

Can you please confirm that you consent to our service sharing your personal information with the following parties, and that you consent to these parties sharing your personal with our service:


- N1 Casino
- N1 Partners
- N1 Interactive Limited
- Malta Gaming Authority

CasinoReviews.com Complaints Team

I give you my consent to share all details you need to all necessary organization:



- N1 Casino
- N1 Partners
- N1 Interactive Limited
- Malta Gaming Authority

Hi mauset,

Thanks for the confirmation. We'll contact the operator and see what we can find out for you.

CasinoReviews.com Complaints Team

Thank you for the information.

I hope you can help me

Date – 09/02/2026

This complaint has been checked. Work is ongoing on this matter. We will revert to you when we have new relevant information to share.

Please note, we do not provide updates when we have nothing new to share and will notify you as soon as we do have something to share.

Thanks,

CasinoReviews.com Complaints Team

Hi mauset,

The operator has informed us that your balance has been corrected. Can you confirm?

Thanks,

CasinoReviews.com Complaints Team

Yes, they return the balance 143e and I made cashout. So all is good.

Thanks for your help.

Hi mauset,

Thanks for letting us know - it is appreciated 🙂

CasinoReviews.com Complaints Team

Both the submitting complainant and N1 Casino has informed us that this issue has been resolved and the player has received their funds.

I have some problems with N1 casino.

I got email their blue monday offer.

There was 2 different bonuses to chose:

120% depositbonus with 30x wager or 65% depositbonus and 65HB FS with 5x wager

I started to play and soon notice that free spins must wager 30 times. Not 5 times like the offer says.

I asked them to set my balance in 143euros which was the amount I had after wagered FS winnings 5 times. They didnt do that, only apologize misleading information.

N1 Casino - Blue Monday offer

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