Hey, I won some money @nomini back in December, then they requested me for documents via email. (They asked for ID + an utility bill to show proof of address) i provided them, and never got an answer back. Then @28.1.2023 I wanted to see whats going on - tried to log in and my account was closed. Send them a message in the live chat for help and got told they will reach back to me with an email, but nothing has happened yet. I have also contacted them with an email to try get information on whats happening. Could you guys help please? :)
Hi Airplaneguy - welcome to ThePOGG.com!
Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.
Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.
Thanks,
ThePOGG
Alright, I will stay tuned for your reply :) Thanks already!
