Costa Rica

Anjouan Corporate Services Ltd

PickWIn

VISA

Hi ▇▇▇▇▇▇▇▇ - welcome to CasinoReviews.com!

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CasinoReviews.com Complaints Team

Hi ▇▇▇▇▇▇▇▇,

Following up on our previous communication.

As this report will ultimately be published, your username cannot contain information that could be used to identify you, like parts of your name, your date/year of birth or email address. Could you please pick a new username and we'll change it for you?

Please forward all communications you have had with the operator, including any documents you may have submitted during verification, to complaints@casinoreviews.com.

Please use the forward function on your emails rather than taking screenshots.

Thanks,
CasinoReviews.com Complaints Team

Hi ▇▇▇▇▇▇▇▇,

If we haven't heard from you by Friday the 15th of May we will assume you no longer need our assistance and close this complaint.

Thanks,
CasinoReviews.com Complaints Team

I am submitting a complaint regarding Pickwin and the handling of my account and funds.

I registered and used the platform after it was recommended to me. I deposited funds via Interac e-transfer and used the account normally. I was also able to successfully withdraw approximately $200 CAD previously, which indicates my account was functioning properly.

However, after continuing to use the platform, my account was suddenly restricted and my remaining balance of approximately $2253 CAD was voided. I was informed that this was due to alleged arbitrage or value betting, but I was not provided with any clear evidence or detailed explanation of the specific violation.

I did not intentionally engage in any prohibited activity or attempt to exploit the system. Any activity on my account was done in good faith as a regular user.

I have contacted support multiple times and submitted formal appeals, but I have only received general responses stating that the decision is final, without proper clarification or review.

Given that my funds were deposited legitimately and I was previously allowed to use and withdraw from the platform, I believe this action is unfair and inconsistent.

 ![](https://blexr.zendesk.com/attachments/token/oCck0sjM5vV6mf4yfvGzBAjvp/?name=IMG_3192.png)

I am requesting a proper investigation into this matter and a fair resolution, including the return of my remaining balance or at least a detailed justification supported by evidence.

I am willing to provide any additional information required, including transaction details and communication records.

    Thank you.

Pickwin - withdrawals blocked, account restricted

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