Platinum Play

Read review

"Platinum Play - Casino Account"

Resolved

Complaint Details

Posted By

Player

Disputed amount

Date raised

September 3, 2014

Date closed

September 22, 2014

Privacy Disclosure

To protect the privacy of our users, all personally identifiable information has been redacted. If you see anything we've missed contact us at complaints@casinoreviews.com.

Player's Complaint

I won on Platinum Play, but they are are not paying me because of some discrepancies, can you please talk to them? My username there is [EDIT].

3 Responses

Hi olasla - welcome to ThePOGG.com!
Before I contact Platinum Play casino I need you to provide more details of exactly what the casino has told you. If you could post any email correspondence you've had with them here it would be appreciated.
Once I have more details I'll contact Platinum Play, but I will state in advance that this group generally will not discuss fraud issues, so if the "discrepancies" are related to the casino's belief that you're multi-accounting it's highly likely I will not be able to do anything for you.
Thanks,
ThePOGG

Hi olasla,
Before I contact the casino I want to ensure I have all the relevant information, so if you could pass on the information requested above I'll move this issue forward.
Thanks,
ThePOGG

Ruling

Resolved

Player failed to provide us with the necessary details to discuss their complaint and was non-responsive to further requests.

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