Rollbit

VISA

Hi ▇▇▇▇▇▇ - welcome to CasinoReviews.com.

Please read our Complaint Guidance and Complaint FAQs to ensure that you fully understand how our complaint management process functions.

As this report will ultimately be published, your username cannot contain information that could be used to identify you, like parts of your name, your date/year of birth or email address. Could you please pick a new username and we'll change it for you?

Please forward all communications you have had with the operator, including any documents you may have submitted during verification, to complaints@casinoreviews.com.

Please use the forward function on your emails rather than taking screenshots.

Thanks,

CasinoReviews.com Complaints Team

Hi ▇▇▇▇▇▇,

We're following-up on our previous communication - as this report will ultimately be published, your username cannot contain information that could be used to identify you, like parts of your name, your date/year of birth or email address. Could you please pick a new username and we'll change it for you?

Please forward all communications you have had with the operator, including any documents you may have submitted during verification, to complaints@casinoreviews.com.

Please use the forward function on your emails rather than taking screenshots.

Thanks,

CasinoReviews.com Complaints Team

hello CasinoReviews team

My new username : Messi445566

Also I am sending you the email correspondence I had with them lately

Hi Messi445566,

Can you please confirm that you consent to our service sharing your personal information with the following parties, and that you consent to these parties sharing your personal with our service:


- Rollbit
- Bull Gaming N.V.
- Curacao Gaming Control Board

Thanks,

CasinoReviews.com Complaints Team

yes I consent to your service sharing my personal information with the following parties

Hi Messi445566,

Thanks for the confirmation. We'll contact the operator and see what we can find out for you.

CasinoReviews.com Complaints Team

Date – 08/09/2025

This complaint has been checked. Work is ongoing on this matter. We will revert to you when we have new relevant information to share.

Please note, we do not provide updates when we have nothing new to share and will notify you as soon as we do have something to share.

Thanks,

CasinoReviews.com Complaints Team

Date – 16/09/2025

This complaint has been checked. Work is ongoing on this matter. We will revert to you when we have new relevant information to share.

Please note, we do not provide updates when we have nothing new to share and will notify you as soon as we do have something to share.

Thanks,

CasinoReviews.com Complaints Team

Date – 23/09/2025

This complaint has been checked. Work is ongoing on this matter. We will revert to you when we have new relevant information to share.

Please note, we do not provide updates when we have nothing new to share and will notify you as soon as we do have something to share.

Thanks,
CasinoReviews.com Complaints Team

Hi Messi445566,

Sadly this operator has informed us that they will not cooperate with the management of complaints via this service. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.

CasinoReviews.com Complaints Team

In early 2025, I won approximately $99,000 on Rollbit.com (username: ▇▇▇▇▇▇▇). Big part of my money inside were deposits . I withdrew about $52,000 in small amounts ($3k–$4k each) without any problem.

On 20 March 2025, my account was suddenly blocked with the remaining ~$47,000 still inside. There was no warning or explanation.

I contacted support repeatedly for a month with no reply. Finally, Rollbit accused me of “money laundering” without providing any evidence or specific details, and told me not to contact them again.

I have completed full KYC and passed all verification steps. The account is mine personally and all funds were legitimately won from my own play. I am willing to provide any additional documents they may need, but Rollbit never requested a source-of-funds check before the ban.

This accusation is baseless, and I believe Rollbit is unfairly withholding my legitimate winnings. I am requesting the release of the remaining ~$47,000 and a clear explanation for their actions.

Rollbit - blocked my funds

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