Android Phone

iPad

iPhone

Windows

US Dollar

NuWorks

Slot Madness Casino

Amex

Bank Transfer

Master Card

Neteller

VISA

Chat

Email

Phone

Hi tanitman20 - welcome to CasinoReviews.com!

Please read our Complaint Guidance and Complaint FAQs to ensure that you fully understand how our complaint management process functions.

Please forward all communications you have had with the operator, including any documents you may have submitted during verification, to complaints@casinoreviews.com.

Please use the forward function on your emails rather than taking screenshots.

Thanks,

CasinoReviews.com Complaints Team

Hi tanitman20,

We need to draw your attention to our terms of use:


> "CasinoReviews.com retains the right to refuse to manage a complaint in the following circumstances:
>
>
>
> 5.11.7 Where a complaint is about an issue that occurred more than 12 months before the submission of the complaint."


This issue occurred two and a half years ago. Long delays between an issue and submitting complaints creates issues ensuring that the necessary evidence is available to appropriately review a claim. Especially where you are playing with an weakly licensed operator. For this reason we will be declining to review this case.

Sorry we cannot be of further help.

CasinoReviews.com Complaints Team

My apologies the complaint is for 25/08/2025 when I did the withdrawal of $600 and also the deposit of $43. In 2023 is the time when I opened my account with the casino NOT the complaint circumstance

Hi tanitman20,

Have you opened more than one account with Slot Madness?

Thanks,

CasinoReviews.com Complaints Team

No I can confirm i only have one account with slot madness and any account that was accidentally opened via inclave was also closed prior to performing any withdrawal as of 2023. Hence i have attached the email confirming to the casino my verified account is the one i am playing on but the casino also never replied to that email but instead just closed any associated account and left the account open which is verified and where i won $600 on 25/8/2025. Nonetheless this is not a case where multiple accounts are operating its a case where the agent clearly said,there is no reason why my account was closed. Infact I tried speaking to 3 more different agents and they avoided me and only said my account is closed as the casino sees fit.i also sent complains to the casino on 25/8/2025 and also there was not even one response and my verified account is still closed :(

Hi tanitman20,

To be clear: we are not asking if you "have" only one account, or if you are only using one account. We're asking if you have opened more than a single account at any point in time? Whether this was intentional or not is irrelevant. This would still represent a breach of terms.

There may be situations where we would consider your case regardless of this - for example where the operator has instructed you to open an additional account, or they've allowed you to continue playing despite being aware that you've opened more than one account. But we would need to understand the exact details surrounding this if you have opened more than one account.

Thanks,

CasinoReviews.com Complaints Team

Good day,I can confirm there is no other account under my name besides the one i am using and used. As i advised i even received an approved withdrawa in the past of $110. Furthermore if u check on the screen shot I have attached of slotmadnes , you will see that we are dealing with a casino that has caused significant withdrawal issues for a lot of members.

Hi tanitman20,

We need you to explain this statement:


> "any account that was accidentally opened via inclave was also closed prior to performing any withdrawal as of 2023."


Thanks,

CasinoReviews.com Complaints Team

What happened was, i was using a different email for another casino on inclave and that other other accidentall opened up another slotmadness account. Immediately after seeing this i did notify the casino and had the other account closed and the casino closed it and verified my correct account and also paid my withdrawal in 2023. But upon winning the $600 on 25/8/2025 the casino then revoked my verified account and the agent said he couldn't see any reason for that. I can confirm the verified account is the only one I used and played on. If there were issues the casino was gonna close this account too before I could even deposi and win

Hi tanitman20,

Thank you for the explanation.

Can you please confirm that you consent to our service sharing your personal information with the following parties, and that you consent to these parties sharing your personal with our service:


- Slot Madness
- Primrose Media Limited

Thanks,

CasinoReviews.com Complaints Team

Hello casino reviews did u maybe get any update for me from Slotmadnes ?

Date – 15/09/2025

This complaint has been checked. Work is ongoing on this matter. We will revert to you when we have new relevant information to share.

Please note, we do not provide updates when we have nothing new to share and will notify you as soon as we do have something to share.

Thanks,

CasinoReviews.com Complaints Team

Date – 23/09/2025

This complaint has been checked. Work is ongoing on this matter. We will revert to you when we have new relevant information to share.

Please note, we do not provide updates when we have nothing new to share and will notify you as soon as we do have something to share.

Thanks,
CasinoReviews.com Complaints Team

Due to security concerns we have about the submitter of this complaint, CasinoReviews.com will take no further part in the representation of this claim.

No further posts will be approved on this thread. No further dialogue will be engaged about this matter.

CasinoReviews.com Complaints Team

▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇



▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇

▇▇▇▇▇▇▇▇▇▇



▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇

▇▇▇▇▇▇▇▇▇


▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇



▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇

Since i am a verified user with slotmadness casino, i then deposited $39 and won $600. Upon discussing withdrawal options with ▇▇▇▇▇▇ the agent, he confirmed i can use coindraw to withdraw my funds,immediately after doing the withdrawal,the casino then revoked my account, withheld my deposit and provided no valid reason. The casino had no problem accepting my deposit but after winning they closed my account.

Slot Madness - Unfair void of Dep/withdrawal

To submit an online gambling complaint, register a new account or log in.

Create account

Log in

Got a complaint about a gambling site?

Casino Review Site Logo

Log out

Account

Title

Complaint Details

Posted By

Disputed amount

Date raised

Date closed

Player’s Complaint

To protect the privacy of our users, all personally identifiable information has been redacted. If you see anything we've missed contact us at complaints@casinoreviews.com.

Player's Complaint

Player Complaint Responses

Complaint Title

This complaint may have been archived. If you are looking for information about your complaint, please contact us at complaints@casinoreviews.com

This link is no longer valid

Dynamic Single Complaint 

Default

IGT DE

All British Casino UK

Playtech ZA

Bank Transfer CA

Online Casinos UK

Cookie Policy DE

PayPal

Neteller UK

Spin Casino

ecoPayz IE

King Billy Casino CA

Free Spins IN

Casinos en vivo PE

Terms of Use DE

Mirax Casino CA

Oasis Poker

Hellspin Casino NZ

Roulette ZA

Rizk Casino IE

Bonos de Casino

ecoPayz UK

Live Casinos AT

IGT NZ

Yabby Casino IE

Casinos Online CL

Condiciones de uso MX

Dave Ellefson - Founding member of Megadeth

African Grand ZA

GrandWin Casino

Mirax 

Bank Transfer ZA

Guts Casino CA

Ken Smith Blackjack Tournament Expert

Diamond7 Casino 

Casino Games IN

Visa CA

bCasino.co.uk – A UK licensed operator with ties to the black market?

New Casinos IN

21Prive Casino

Queen Vegas NZ

All Complaints

Visa ZA

King Billy Casino

Skrill CA

PayPal NZ

500 Deposit NZ

32Red Casino

Paysafecard DE

Responsible Gambling IN

Casino War

21Red Casino

Game Providers UK

Qbet Casino

ecoPayz CH

Quickfire

Zahlungsmethoden CH

Ruleta CO

Betway Casino NZ

888 Casino

PayPal IE

Arctic Casino NZ

JackpotCity Casino Ontario

Responsible Gambling UK

Reclamaciones PE

Aristocrat

Microgaming DE

888 Casino CA

Grosvenor Casino

100 Deposit NZ

Online Casinos IE

Mirax NZ

Starda Casino IN

Casumo Casino Ontario

Bank Transfer IN

Wazamba Casino CA

Betsson CO

Baccarat CA

Vegas Crest NZ

Red Stag Casino IE

Live Casinos NZ

Casumo Casino NZ

KingdomAce Casino

Mobile Casinos

CasinoLuck

Dinero real

Blackjack MX

Playtech DE

Visa IN

SlotsMagic Casino NZ

Bizzo Casino CL

Craps UK

Boku ZA

WSM Casino CA

888 Casino Ontario

Slots UK

Cobra Casino NZ

JackpotCity Casino IE

Cobber Casino AT

Política de privacidad MX

Whistleblowing Policy

Baccarat IE

Casino4u AT

Juegos de Casino CO

Casino Classic NZ

Casino Bonus AT

VIP Casinos CH

Free Spins for Adding Card UK

Contacta con nosotros CL

Ultra Casino NZ

Royal Panda Casino

Bally ZA

Wildz Casino Ontario

Neue Casinos DE

Bitcoin AT

Best Payout casinos NZ

Dinero real MX

Jackpot Village Casino

Villento Casino

Wazamba Casino

Zaza Casino

Interac 

Playtech CA

Fresh Casino

Casino Games ZA

Spielautomaten CH

Fresh Casino IN

Quickfire NZ

Izzi Casino CA

LuckyWins NZ

Beste Auszahlungen in Casinos DE

Euro Palace Casino NZ

Ladbrokes Casino

Spielautomaten AT

Payment Methods

IGT IN

SpinBetter Casino NZ

Bally CH

Aristocrat UK

New Casinos UK

Locowin Casino CA

Guides

Roulette CH

Fresh Casino PE

PlayNGo DE

Slotmadness

Got a complaint about a gambling site?