Hi ▇▇▇▇▇ - welcome to CasinoReviews.com!
As this report will ultimately be published, your username cannot contain information that could be used to identify you, like parts of your name, your date/year of birth or email address. Could you please pick a new username and we'll change it for you?
Please ensure you have read our Complaint Guidance and Complaint FAQs to ensure that you fully understand how our complaint management process functions.
As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.
You can find all the relevant information about this service here – https://casinoreviews.com/terms-of-use
To summarise.
– Use of this service does not preclude your seeking redress through court proceedings .
– This service is free to use for both the complainant and operator.
– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).
– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.
Please forward all communications you have had with the operator, including any documents you may have submitted during verification, to complaints@casinoreviews.com.
Please use the forward function on your emails rather than taking screenshots.
Thanks,
CasinoReviews.com Complaints Team


Wild Fortune Casino
Player's Complaint
I tried to open a game account and the only option is to first deposit money through the trustly service, after which you can enter your own information. I tried this but the website didn't work properly and I couldn't open an account. I contacted their customer service and was instructed to try another browser. This didn't help. I complained about it and they told me to try again. Didn't work.
I have transferred €80 money to them, and I did not get a game account opened. I have sent them the receipts for the transfers but they still won't refund the money and say they are looking into the matter.
I'll send you those receipts as well.
5 Responses
Hi ▇▇▇▇▇,
We're following-up on our previous communication - as this report will ultimately be published, your username cannot contain information that could be used to identify you, like parts of your name, your date/year of birth or email address. Could you please pick a new username and we'll change it for you?
Please forward all communications you have had with the operator, including any documents you may have submitted during verification, to complaints@casinoreviews.com.
Please use the forward function on your emails rather than taking screenshots.
Thanks,
CasinoReviews.com Complaints Team