Casino, live casino, and sports - HeySpin casino has it all. Licensed by the United Kingdom Gambling Commission, this 2020 online gambling site offers...Read moreVisit Casino
Editor's Verdict: HeySpin Casino
What do I think about HeySpin casino? I’d say it’s great, as you know exactly where you stand. You’ll find all the terms, policies, responsible gaming tools, and customer support options easily, which I think is one of the site’s strongest points.
Security is a top-priority for everyone, including HeySpin. I found detailed information explaining how they store everything, and where, which is definitely a major plus in my books.
I can’t lie, HeySpin could do with a few tweaks here and there. The filtering system, for example, is super basic, making it challenging to find games. Deal-breaker? I don’t think so. The online casino has got a lot more going for it - engaging games, reputable banking options, customer support, and a user-friendly mobile interface are just the beginning of the list.
So, that’s my opinion. Now it’s time to form yours. Read my HeySpin review to get a detailed idea of what to expect before trying the site out.
A Closer Look at Pros and Cons
The biggest pro that came out of my HeySpin review is definitely the transparency. The FAQ section alone is filled with tons of useful information, links, and articles that satisfy most queries about the online casino. You’ve then got detailed pages about cashouts, responsible gaming, safety, fair play, and so much more.
Let’s step away from the rainbows and roses for a second and look at some of the negative points. I discovered that although HeySpin casino offers phenomenal customer support, it’s only available between 08:00 and 00:00 - a bit of a bummer for night owls, but not necessarily an enormous deal for me, personally..
If you’re one to play at online casinos late at night and have 24/7 customer support on your list of requirements, I suggest you check out some of our other online casinos on CasinoReviews as an alternative may suit you better.
HeySpin Casino vs Competitors
One major advantage of HeySpin is the array of payment methods. You’ve got a mix of e-wallets, credit cards, and prepaid cards. I thought this noteworthy, as most online casinos in the UK do not offer so many payment methods. This offers a kind of flexibility that may be a little tougher to find.
You’ve also got lots of tournaments at HeySpin. My casino review revealed that these may even come with wager-free cash prizes. It’s mostly promoted in euro though, meaning potential prizes will be equal to the conversion rate of the day.
As for the HeySpin no deposit bonuses - there are none. And on-site HeySpin promotions are limited. You’ll receive HeySpin bonus offers tailored to your on-site activity in your email or phone inbox if you subscribe to communications. This adds a personal touch to your gameplay, which is always nice.
The HeySpin Casino Experience
I found navigation to be top-notch at HeySpin. Conducting my review was easy as the different parts of the online casino are easy to find - what’s not in the main menu is in the tabs within the footer. Everything is broken down into small sections, each of which generates a pop-up window, so make sure you enable pop-ups in your browser.
Whether sign-up, bonuses, or customer support, I’ve broken down the elements of my HeySpin casino review below.
The registration process is quite intuitive at HeySpin. My casino review involved analysing the sign-up process, and I was quite pleased with how easy it was.
Here’s how to sign up to HeySpin casino in less than 60 seconds:
Hit the ‘Join’ button
Enter your email address.
Set a strong password.
Confirm your mobile number and create a username.
You’ll be asked for more personal details and to confirm your currency as GBP.
If you have a HeySpin promo code, enter it.
You’re now registered - enjoy!
I could choose whether to opt for express or manual registration while conducting my HeySpin casino review. I found that the only difference here is in the address field. The express registration form predicts your street address, whereas you’ll need to type it in the manual form.
Because of regulations set by the United Kingdom Gambling Commission, you will need to verify yourself before depositing. You can do this by submitting documents like your passport and a recent utility bill.
Banking is straightforward at HeySpin casino. My review uncovered dedicated pages to depositing and cashing out. You’ll also find detailed information in the FAQs. All the relative tabs are in the footer and open up as pop-up windows within the HeySpin casino page.
You should not encounter any issues while performing transactions at HeySpin casino. However, nothing is perfect and glitches happen. If you experience any, contact a customer support representative via live chat or email and they resolve your issue before you know it.
Although HeySpin casino rarely charges any fees for transactions, you may incur the occasional administrative fee while depositing and withdrawing. They highlight this in the ‘Cashier’ section of your account. The casino will never charge you anything without advising you beforehand.
HeySpin Casino Bonuses
You’ll get started with a choice of two welcome bonus offers at HeySpin casino. My review revealed a casino bonus comprising a match (a percentage bonus added to your deposit) and a batch of free spins, or a free bet as the sports bonus. You can only claim one of these.
For actual HeySpin promotions, I didn’t find many casino bonuses - there were mostly sports offers available. However, casino tournaments seemed to be all the rage. You’ll get to go up against other actual players for a chance to win prizes that could even include wager-free cash. You can climb the leaderboards by playing on the taking part HeySpin casino slots during the tournament days.
Since these tournaments are network-wide, and usually powered by software providers, the prizes are typically presented in Euros, not Great Britain Pounds. This means the actual prize value may vary depending on the exchange rate of the day. Annoying, but not a deal breaker, I’d say.
Remember to always read the terms and conditions of a HeySpin casino bonus, tournament, or promotion before opting in.
HeySpin Casino Games
The HeySpin casino game lobby is divided into three sections: casino, live casino, and sports. Let’s have a look at each one.
The casino lobby is filled with hundreds of games by well-known software providers. The filtering system could use some work as what’s there is quite basic - there isn’t even a ‘popular’ filter. The search bar is at the top of the page is there, but not exactly where you’d expect it to be. This makes the site navigation less intuitive and more confusing.
The live casino lobby is better as you’ll find the different game types in the filters. My HeySpin review uncovered roulette, blackjack, game shows, live baccarat and Sic Bo, and live poker for you to choose from.
Last, let’s talk about the sportsbook. You’ll have the chance to place both pre-match and in-play bets on national and international leagues, tournaments, and championships in tens of popular sport categories.
The black background colour isn’t my favourite, but I suppose it’d sit well with players who prefer dark mode. The game images are big enough for you to identify the different themes even when accessing the site from smaller devices.
HeySpin Casino Mobile App
My HeySpin review revealed that you can access the online casino from any device, be it desktop, tablet, or smartphone. Simply launch your favourite browser and type in the URL and you’re good to go.
The mobile site is instant play, meaning you won’t need to download any additional software. It has the same features as the desktop version, so nothing is taken away from banking, customer support, or HeySpin casino promotions.
There is no HeySpin casino mobile app, but this means more storage on your phone, so I can't complain. All that’s needed to play is a stable internet connection - I recommend Wi-Fi for the best experience.
My HeySpin casino review revealed that the customer support team has a C.A.R.E. (Customers Really Are Everything) attitude.
They show this through the extensive FAQs. You’ll find detailed answers (some even with links to more informative pages) on topics related to banking, payments, technical difficulties, and more.
You can also contact the HeySpin casino customer support team via live chat from Monday to Sunday between 08:00 and 00:00 CET. Although this is quite a lot of active hours, it is not ideal for the late-night players.
If you are one of those, you can contact the HeySpin team via email or by filling in the contact form on the ‘Contact Us’ page. Obviously, waiting times will be longer than during the Live Chat hours.
Safety and Security
HeySpin casino is extremely transparent about its safety and security measures. They encrypt your information using 128-bit SSL technology and store it on a secure internet server protected by the latest firewall in Malta. They process credit and debit card transactions through AG Communications Limited, which is licensed in the UK and in Sweden and incorporated on Malta.
While writing this HeySpin casino review I found plenty of information regarding safety in the page’s footer and FAQs. In addition, the customer support team is heavily trained in safety and responsible gaming, so you can always drop them a line if you are unsure of something.
Online gambling should be entertaining, not problematic, which is why HeySpin casino takes responsible gaming very seriously. In fact, you’ll see a self-assessment quiz pop up the moment you click on the respective tab in the page’s footer.
You’ll also have access to various responsible gaming tools such as self-exclusion, links to the relevant organisations, cooling off periods, information about setting deposit limits (which I strongly suggest you do), and more. If in doubt, give the customer support team a shout.
Frequently Asked Questions
Yes. My HeySpin casino review revealed that the site is licensed by the United Kingdom Gambling Commission. In addition, your personal information is encrypted using the latest SSL technology and stored in secure internet servers.
When it comes to the HeySpin casino games, you’ve pretty much got anything you can think of. Video slots, table games, live casino tables, roulette, blackjack, video poker - you’re spoilt for choice!
No, there isn’t. However, you can access HeySpin casino via any updated browser on all devices. All you need to log in and play your favourite games is a stable internet connection (I recommend Wi-Fi).
HeySpin casino uses verification as part of its security protocols. Verification involves you submitting proof of identity, address, and source of wealth. Besides being a legal requirement, this procedure protects both you and HeySpin.
HeySpin has a lot to offer, starting from the healthy catalogue of real money games. The online gambling site is secure, has plenty of reputable banking options, and dedicated customer support via live chat and email.