PokerStars Casino

PokerStars Casino Review

3.5 / 5

Are you looking to play slot machines? Live casino games? Poker tournaments? Sports leagues? Look no further - PokerStars is here to save the day. A one-stop-casino for all things online gambling, PokerStars has something to tickle everyone’s fancy.

PokerStars has been around since 2001 and is licensed by the Malta Gaming Authority. The site offers a range of reputable payment methods, an extensive FAQs page, and a vast range of real money slots and games.

Are you ready to dive into my full PokerStars casino review? Let’s dive in.

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PokerStars Casino
  • 18
  • play responsibly
  • be gamble aware
PokerStars Casino
3.5 / 5
PokerStars Casino
3.5 / 5
Casino Bonus Title
Pros
  • Deposit and play in four currencies
  • Extensive help centre for transparency
Cons
  • Unintuitive navigation through the site
Others
Year established: 2015
Payment methods:
  • Apple Pay
  • Bank Transfer
  • Bank Wire
  • Eco
  • Maestro
Bonus Offer Details
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Min Deposit
-
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Payout Speed
-
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Wagering Requirements
-
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Bonus Type
-

Editor's Verdict: PokerStars

I’ve always been a fan of online casinos that offer a broad range of products, so PokerStars definitely gets my thumbs up. The site caters to casino, live casino, and sports players. Then there’s the poker section that is friendly to both the novice and professional player.

Additionally, PokerStars offers a casino mobile app, which doesn’t offer the entire casino catalogue, but it's quite handy, especially if you’re a poker player.

The wide range of reputable deposit methods and the multi-currency wallets are also elements that caught my attention. 

Zooming in on casino games now - you’ve got theme and features filters, which are my absolute fav. These help narrow down the games to the ones you really want to play - isn’t that great?

A Closer Look at Pros and Cons

Transparency. I’d say this is the most prominent pro of PokerStars. My casino review uncovered an extensive help page with FAQs that even explain how the Visa 3D Secure works - like, really?! I love it. 

You’ll have access to the nitty gritty of the different payment methods, safety features such as PIN numbers, and responsible gaming. There’s practically everything right there on site. And if you need an answer to something different, you can contact the PokerStars customer service via live chat. Well, that is if you can find it.

A downfall of PokerStars is that the live chat isn’t readily available. It’s hidden at the bottom of the help centre, which is a bit confusing for new players or those who have never needed customer support. 

I’d much prefer it if the live chat bubble followed me around like at most casino sites, but it’s not the end of the world for me. If this is an absolute no-go for you, I recommend checking out some online casino alternatives to PokerStars.

PokerStars vs Competitors

If I had to choose one factor that makes PokerStars stand out from the casino crowd, it would surely be the multi-currency wallet. You can deposit in USD, EUR, CAD, and GBP, which I think is great. You’ll select your preferred currency but you’ll also see the value in your other chosen ones. 

There’s that, and then there’s the PokerStars store, which allows you to buy merchandise. Not sure if this is a unique selling point or just a commercial aspect, but it’s definitely original. You can buy anything from baseball caps to skateboards, so it’s versatile too.

There’s plenty more that makes PokerStars unique - the mobile app, for example. Yes, I know many online casinos have mobile apps, but how many of them are mostly dedicated to online poker tournaments? This is fantastic for those players who want to be alerted as soon as something new happens in the poker world. You’ll also find detailed how-to guides, game scores, and more, but you’ll also have access to these benefits on the desktop site.

The PokerStars Experience

There’s a lot going on at PokerStars. Whether poker, casino, live casino, or sports, there’s lots to explore. However, navigating PokerStars isn’t the easiest of tasks. A lot of the information is hidden at the bottom of the page so you’ll need to do quite a bit of scrolling to find what you’re looking for.

I’ve helped you out by breaking down the most important parts of the casino as part of my PokerStars review. Here’s what I found:

Sign-up

My PokerStars review revealed that although the sign up process is straightforward, it takes longer than needed to complete the forms. There are different windows for each detail, which adds unnecessary clicks.

Here’s how to process works:

  1. Hit the ‘Join’ button.

  2. Confirm your country of residence.

  3. Create a username.

  4. Create a strong password.

  5. Type in your email address and tick the box if you’d like to subscribe to communications (highly recommended).

  6. Enter your date of birth and confirm that you agree to the relative documentation.

  7. Proceed through the next pages of the form by filling in your personal details.

  8. Select whether you’d like to deposit in CAD or USD and set at least one deposit limit.

  9. You can then proceed with your first deposit or explore the online casino instead.

The final check is the KYC (Know Your Customer) verification process, which you’ll need to do before your first withdrawal. In order to comply with the gambling regulations of the Malta Gaming Authority, you’ll need to submit copies of documents such as your passport and a recent utility bill to verify your identity, address, and source of wealth. 

Remember to verify your email address by clicking on the link within the email received upon sign up. You won’t be able to withdraw unless you do this.

Banking

On-site banking is relatively easy at PokerStars casino. My review found a simple process that allows you to deposit in a matter of seconds. When it comes to withdrawals, remember to verify your email address, as you won’t have access to the relative page.

Although there are several articles and Q&As in the help centre, there is no information about minimum withdrawal amounts at PokerStars. This is because each payment provider has their own minimum, and you’ll need to follow suit.

The ‘Manage Currencies’ tab within your account allows you to deposit in four currencies: CAD, USD, GBP, and EUR. You can choose your preferred currency and convert them in the ‘Convert Currencies’ tab. 

My PokerStars online casino review revealed that the site doesn’t charge fees for transactions. Having said that, this may not be the case for your payment provider, so remember to check your method's terms and conditions too.

PokerStars Bonuses 

PokerStars casino online gets you started with a match as your welcome bonus. This is a percentage of your deposit added onto your funds as bonus cash. You can use this on any of the games you like, keeping in mind that wagering requirements vary between games.

PokerStars casino regularly hosts races. These are tournaments that cost a small amount to enter. Finish the race first by completing the task at hand to grab a share of wager-free cash prizes.

I didn’t find much else while conducting my PokerStars casino review. However, I highly recommend you subscribe to communications. If you don’t do this while signing up, you can change the settings in your account. This way, you’ll receive tailor-made PokerStars casino bonuses right in your inbox. You’ll also be up to date with the latest tournaments and races.

My PokerStars review revealed that you’ll gain points with each $1 of real money bets you place. These help you progress through the Chests & Rewards for prizes. You can redeem PokerStars merchandise, bonuses, free spins, and much more. You can also purchase these items for real money in the PokerStars store.

PokerStars Games 

My PokerStars review found hundreds of interactive real money slots and games within the casino lobby. These include (but are not limited to) video slots, roulette, blackjack, baccarat, and live casino games.

Navigation around the lobby is not intuitive - you’ll need to explore a little to find where everything is. The top banner divides everything by game type, so slots, live casino, table games, etc. For more detailed filters, you’ll need to scroll right down to the bottom (or use CTRL + END if you’re using a desktop).

Here you’ll find featured categories like jackpots, game features, game providers, themes, and all stars (the most popular games at PokerStars). There are no secondary filters, meaning you’ll need to scroll through the page to see what the different categories of each filter include.

The last alternative is to use the search bar, but you can only use this if you know the name of the game you’re looking for, or at least a part of it.

The live casino sub-divides filters into game categories, meaning you can browse through roulette, blackjack, baccarat and Sic-Bo, poker, and game show tables easily.

Next comes the sportsbook, which is a section dedicated to sports. My PokerStars casino review found over 25 popular sports categories like ice hockey, soccer, and basketball. You can place bets on national and international leagues, tournaments, and championships.

Lastly, there’s the poker section at PokerStars online casino. This seems like an entire platform to itself - you can participate in tournaments, learn how to play poker, and go on regional tours. You’ll find different variations including Texas Hold’Em, 5 Card Omaha, Courchevel, Stud Hi/Lo, Fusion, and many others.

PokerStars Mobile App 

You can access PokerStars mobile casino from any device via an updated browser such as Chrome or Safari. The developing team optimised the site to work almost flawlessly on desktop, tablet, and mobile, regardless of the operating system.

My PokerStars casino review found a mobile application for desktop, iOS, and Android devices. You can download this for free from the Google Play Store or the Apple Store. However, not all games are available on the mobile app. For the full catalogue, you’ll need to stick to a browser. Not ideal for players who like to play a bit of everything, but not a dealbreaker for me.

Support 

I found on-site support to be top-notch at PokerStars casino. My review found a comprehensive help centre that even includes links to more informative pages. You can browse through the categories or search for keywords to find your question. Some of the answers include step-by-step guides.

If you need further assistance, you can click on the ‘Contact Us’ tab at the bottom of the help page. Although I understand this may be hidden to force players to go through the FAQs first, I feel it is a bit difficult to find, which can be frustrating if you’re in a jam and don’t know where the button is.

Finally, you’ll find a series of informative pages in the PokerStars footer. These include instructions of how to download the mobile app, how to play particular games, and other useful topics.

Safety and Security 

PokerStars has built a strong reputation for itself since launching in 2001. You’ll find nothing but positive reviews about the online casino, especially the poker section. 

My PokerStars casino review revealed that the site is licensed by the Malta Gaming Authority and uses SSL encryption to manage your data. However, PokerStars takes it a step further by providing you with a PIN and an RSA Token (if available in your jurisdiction) to help ensure that you’re the only person accessing your account.

The help page offers detailed information and tips related to how to keep your PokerStars casino account safe.

Responsible Gaming 

PokerStars casino online takes responsible gaming very seriously - so much that it even has its own category on the help page. You’ll have access to tools like self-assessments, cooling off periods, deposit and win limits, and self-exclusion. PokerStars also provides you with links to the relevant organisations, including the Responsible Gaming Council. If you still have doubts, contact the customer support team. Each agent is highly trained in the responsible gaming area to ensure you get the safest experience possible.

Frequently Asked Questions

When it comes to the PokerStars casino games, you’ve pretty much got anything you can think of. Video slots, table games, live casino tables, roulette, blackjack, video poker - you’re spoilt for choice!

Yes. My PokerStars casino review revealed that the site is licensed by the Malta Gaming Authority and that it uses the latest SSL technology. You’ll also be given a PIN to access your account more securely.

Sure. You can download the PokerStars app for free from the Google Play Store or the Apple Store. However, you won’t see the full casino catalogue. I recommend accessing PokerStars through a browser for full access.

PokerStars has a lot to offer, starting from the vast portfolio of real money games. The online gambling site is secure, offers many reputable banking options, and has dedicated customer support via FAQS and live chat.

PokerStars casino uses verification as part of its security protocols. Verification involves you submitting proof of identity, address, and source of wealth. Besides being a legal requirement, this procedure protects both you and PokerStars.