The Grand Ivy Casino Review

Navigating The Grand Ivy casino online is a smooth experience. You’ve got the main elements in the header whereas the more legal documents are in the footer - just where you’d expect them to be. The contrasting colours make browsing easier as the site is easy on the eye.

There’s lots to say about this online casino, but I hate big chunks of text. I’m sure you do too, so I’ve broken down my The Grand Ivy review into bite-sized sections. Read through them all or skip to what’s more relevant to you - the choice is yours!

Becoming a member of The Grand Ivy casino is quick and easy. Here’s how to do it in less than 60 seconds:

There are two checks you’ll need to complete during the beginning of your lifetime at The Grand Ivy. My casino review found that the first is email verification. This requires you to click on a link sent to the email address you registered with. This check may come when you sign up or later on. 

The second check is the KYC (Know Your Customer) verification process, which forms part of the gambling regulations of the Malta Gaming Authority, The Grand Ivy casino’s licensing body, while also complying with anti-money laundering legislation. 

The KYC verification process involves the submission of documents such as a copy of your passport, a recent utility bill, and a bank statement to prove your identity, age, address, and source of wealth.

While reviewing The Grand Ivy casino online, we found that although there are no step-by-step manuals, banking is hassle-free. You’ll find a range of payment methods to choose from, including credit cards, e-wallets, prepaid vouchers, and bank transfers. Make sure you check that your preferred provider is available in your country.

Deposits are typically instant, meaning you’ll see your funds in your casino account immediately after you deposit. However, The Grand Ivy casino needs between 24 and 48 hours to process your withdrawal. This is added to any time your payment provider may need to process your funds, which in some cases can be up to ten working days.

Glitches are few and far between at The Grand Ivy online casino. However, they do happen on occasion. If you encounter one, contact the customer support team via email or live chat with screenshots and as much detail as possible and an agent will have you back up and running before you know it.

There’s plenty to keep you going at The Grand Ivy casino. My review found that you’ll start off with a three-part welcome package. You’ll receive a match bonus, which is a percentage of your deposit added on as bonus funds (capped at a certain amount), and a batch of free spins to play on a selected game with each of your first three deposits. You’ll also get a decent amount of Loyalty Points to get you started on The Grand Ivy online casino’s loyalty programme.

The loyalty programme works with points, which you’ll collect as you place real money bets on the slots and games. Once you have enough points, you can exchange them for bonus cash by accessing the relative section within your account.

Then there’s The Grand Ivy casino’s VIP programme. Play regularly and wait for a member of the VIP team to contact you with an exclusive invitation into the VIP Lounge. From silver to elite, there are four levels to climb, each of which comes with additional perks and benefits such as VIP cashbacks, birthday gifts, a personal account manager, priority withdrawals, and much more.

If you’re the competitive type, you’re in luck. My review of The Grand Ivy casino online found that the site hosts regular giveaways, tournaments, and competitions. Play the qualifying games and climb the leaderboard within the promotional period for your chance to walk away with a cash reward.

That’s not all! Subscribe to communications to receive tailored bonus and free spins offer right in your inbox.

My The Grand Ivy casino review uncovered thousands of real money slots and games for you to choose from. These include titles by top software providers such as Pragmatic Play and NetEnt. The game types include video slots, progressive jackpots, Drops & Wins, live casino games, blackjack, roulette, baccarat, poker, instant games, and many others.

The filtering system at The Grand Ivy online casino is rather basic. You’ll find the game categories to the left of the screen. These include ‘Popular Games’, and ‘Scratch and Fun’ choices. You’ll also find a providers filter and a search bar. There are no demo versions of the games, which is inconvenient considering how many games there are to choose from. However, you have the option to put the games you like into your favourites for easier access later.

For a more authentic experience, I suggest you check out The Grand Ivy’s live casino lobby. You’ll find tens of live blackjack, roulette, poker, game show, and baccarat variants. Each table is hosted by live croupiers with whom you can interact using the in-game chat feature. Although you won’t be able to demo the live casino games, you can observe a few rounds before taking a seat and placing a real money bet. This allows you to learn how the game works without making any financial commitment. 

You can play at The Grand Ivy casino online on any desktop, tablet, or smartphone device as the developing team optimised the site to be compatible with all Windows, iOS, and Android gadgets. Simply launch a browser such as Chrome, Safari, or Firefox and log in as usual. Since the site adapts to the screen it’s being viewed on, the user experience remains exactly the same regardless of the device you’re using.

I didn’t find a dedicated mobile app while researching for this The Grand Ivy casino review. However, you can create the illusion of one by downloading a browser shortcut to your home screen. This gives you all the benefits of a mobile app while leaving you with additional storage space for videos, fitness apps, and more.

Your satisfaction is a priority to The Grand Ivy casino online, which is why you’ll find a thorough help centre, live chat, and email customer support options, all embedded within the ‘Contact Us’ link in the page’s header. 

The help centre is filler with answers to questions about withdrawals, technical issues, bonuses, and more. You can rate the article as helpful or unhelpful after reading them.

If you still require assistance, you can contact The Grand Ivy casino’s customer support team via live chat or email, both of which are available around the clock. You can access the former through the ‘Contact Us’ page or by clicking on the chat bubble in the lower right corner of the screen.

The Grand Ivy casino belongs to White Hat Gaming Limited (Company), a reputable enterprise that manages several online gambling sites. The casino functions under the Malta Gaming Authority, a highly-respected licensing body that oversees plenty of online casinos. 

I checked out player feedback on reputable review sites and found that the overall vibe of The Grand Ivy casino online is quite positive. The only mixed feelings I came across were about the withdrawal process. 

While researching for this The Grand Ivy casino review, I found that the site implements standard security protocols such as the KYC verification process, high-tech SSL encryption technology, and strong password protection. 

Online gambling should be entertaining, not problematic, which is why The Grand Ivy online casino has an entire page dedicated to responsible gaming. You’ll find plenty of information related to the tools available to you, including deposit limits, loss limits, self-exclusions, cooling-off periods, and others. If you’re in doubt or need any clarification, simply get in touch with the customer support team. The agents are highly trained in the area to be able to help you keep your gambling in check.