The Grand Ivy Casino

The Grand Ivy Casino Review

4 / 5

The Grand Ivy is a reputable online casino that has been around since 2016. It holds a license with the MGA and the UKGC and boasts a lobby packed with thousands of real money slots and games.

You can deposit and withdraw using well-known payment methods, benefit from 24/7 customer support, and claim regular bonuses. For even more fun, compete against other players for cash prizes and climb the VIP ladder to earn exclusive rewards.

Find out more when you read my full Grand Ivy casino review!

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The Grand Ivy Casino
  • 18
  • play responsibly
  • be gamble aware
The Grand Ivy Casino
4 / 5
The Grand Ivy Casino
Get 100% up to €300 + 25 Free Spins
The Grand Ivy Casino
4 / 5
Get 100% up to €300 + 25 Free Spins
  • Claim a three-part welcome package
  • Choose from 4000+ casino games
  • No cryptocurrency payment options
Year established: 2016
Payment methods:
  • Bank Transfer
  • Giropay
  • Master Card
  • Neteller
  • Paysafecard
Bonus Offer Details
Min Deposit
Payout Speed
Wagering Requirements
Bonus Type
Welcome Bonus

Editor’s Verdict

So, you want to know what I think about The Grand Ivy casino. Well, I think it’s awesome and I believe you’ll think so too. First off, the online casino has got a catalogue of thousands of real money slots and games. Video slots, scratch cards, instant games, live casino - you name it, The Grand Ivy has got it.

Next, the payment methods. From credit cards to e-wallets, prepaid vouchers, and bank transfers, there’s something to suit everyone’s requirements. It’s nice to see an online casino that caters to all kinds of players as it makes the site seem more personalised.

Then there’s the customer support system. Besides a comprehensive Help Centre, you’ve got 24/7 live chat and email services, which is amazing if you’re a night owl like myself. 

That’s not to mention the bonuses, tournaments, and VIP programme, but I’ve run out of space. If you want to learn more about this online gambling site, read my full The Grand Ivy casino review.

A Closer Look at Pros and Cons

There’s so much going on at The Grand Ivy casino that it’s tough to pick its best aspect. Gun to my head, I’d say it’s the game portfolio. From classic fruit slots to more modern instant games, adventure-packed video slots, and live casino games, you’ve got literally any type of game you can think of. All by top providers like NetEnt and Play’n Go too, so you know you’re in good hands. 

Although we’d like it, nothing is perfect, and that includes The Grand Ivy online casino, so let’s look at the negatives. First off, the site doesn’t offer cryptocurrency payment options, which is inconvenient for players who don’t want to share too much information.

Another downfall is the fact that there is no phone customer support. However, this would come at a charge and the live chat channel is available 24/7, so this doesn’t tip the scales for me.

If this is a dealbreaker for you, I suggest you check out some alternatives to The Grand Ivy casino online.

The Grand Ivy Casino vs. Competitors

There are plenty of reasons why players choose The Grand Ivy over its online casino competitors, the first being the wide range of payment methods. It’s nice to have a selection of credit cards, e-wallets, bank transfers, and prepaid vouchers to choose from. Always remember that you’ll see what’s available to you once you’ve signed up and logged in. 

Then there’s the 24/7 customer support. The Help Centre alone is enough to win most players over as you’ve got a library of commonly asked questions and article-styled answers. The live chat agents are friendly and professional too, meaning you’ll be sorted and back to the games in no time. Just what the doctor ordered.

Finally, the bonus system at The Grand Ivy casino. You’ve got your three-part welcome package to start off with, followed by regular bonuses and promotions landing in your inbox. Then there are tournaments, competitions, and so much more. That’s not to mention the loyalty programme and the VIP programme that have their own perks and benefits. 

The Grand Ivy is pretty amazing, there’s no doubting that. However, it’s not the only online casino worth considering. I’ve put together a comparison list for you to go through. You never know, something else might catch your eye.

The Grand Ivy Experience

Navigating The Grand Ivy casino online is a smooth experience. You’ve got the main elements in the header whereas the more legal documents are in the footer - just where you’d expect them to be. The contrasting colours make browsing easier as the site is easy on the eye.

There’s lots to say about this online casino, but I hate big chunks of text. I’m sure you do too, so I’ve broken down my The Grand Ivy review into bite-sized sections. Read through them all or skip to what’s more relevant to you - the choice is yours!


Becoming a member of The Grand Ivy casino is quick and easy. Here’s how to do it in less than 60 seconds:

  1. Hit the ‘Join’ button in the top right corner of the screen.

  2. Fill in the form with your personal information.

  3. Type in your address.

  4. Create a username and a strong password.

  5. Confirm your currency.

  6. Tick the first box after reading through the terms and conditions and other important documents.

  7. Tick the second box if you’d like to receive bonuses, promotions, and other communications from The Grand Ivy (highly recommended).

There are two checks you’ll need to complete during the beginning of your lifetime at The Grand Ivy. My casino review found that the first is email verification. This requires you to click on a link sent to the email address you registered with. This check may come when you sign up or later on. 

The second check is the KYC (Know Your Customer) verification process, which forms part of the gambling regulations of the Malta Gaming Authority, The Grand Ivy casino’s licensing body, while also complying with anti-money laundering legislation. 

The KYC verification process involves the submission of documents such as a copy of your passport, a recent utility bill, and a bank statement to prove your identity, age, address, and source of wealth.


While reviewing The Grand Ivy casino online, we found that although there are no step-by-step manuals, banking is hassle-free. You’ll find a range of payment methods to choose from, including credit cards, e-wallets, prepaid vouchers, and bank transfers. Make sure you check that your preferred provider is available in your country.

Deposits are typically instant, meaning you’ll see your funds in your casino account immediately after you deposit. However, The Grand Ivy casino needs between 24 and 48 hours to process your withdrawal. This is added to any time your payment provider may need to process your funds, which in some cases can be up to ten working days.

Glitches are few and far between at The Grand Ivy online casino. However, they do happen on occasion. If you encounter one, contact the customer support team via email or live chat with screenshots and as much detail as possible and an agent will have you back up and running before you know it.


There’s plenty to keep you going at The Grand Ivy casino. My review found that you’ll start off with a three-part welcome package. You’ll receive a match bonus, which is a percentage of your deposit added on as bonus funds (capped at a certain amount), and a batch of free spins to play on a selected game with each of your first three deposits. You’ll also get a decent amount of Loyalty Points to get you started on The Grand Ivy online casino’s loyalty programme.

The loyalty programme works with points, which you’ll collect as you place real money bets on the slots and games. Once you have enough points, you can exchange them for bonus cash by accessing the relative section within your account.

Then there’s The Grand Ivy casino’s VIP programme. Play regularly and wait for a member of the VIP team to contact you with an exclusive invitation into the VIP Lounge. From silver to elite, there are four levels to climb, each of which comes with additional perks and benefits such as VIP cashbacks, birthday gifts, a personal account manager, priority withdrawals, and much more.

If you’re the competitive type, you’re in luck. My review of The Grand Ivy casino online found that the site hosts regular giveaways, tournaments, and competitions. Play the qualifying games and climb the leaderboard within the promotional period for your chance to walk away with a cash reward.

That’s not all! Subscribe to communications to receive tailored bonus and free spins offer right in your inbox.


My The Grand Ivy casino review uncovered thousands of real money slots and games for you to choose from. These include titles by top software providers such as Pragmatic Play and NetEnt. The game types include video slots, progressive jackpots, Drops & Wins, live casino games, blackjack, roulette, baccarat, poker, instant games, and many others.

The filtering system at The Grand Ivy online casino is rather basic. You’ll find the game categories to the left of the screen. These include ‘Popular Games’, and ‘Scratch and Fun’ choices. You’ll also find a providers filter and a search bar. There are no demo versions of the games, which is inconvenient considering how many games there are to choose from. However, you have the option to put the games you like into your favourites for easier access later.

For a more authentic experience, I suggest you check out The Grand Ivy’s live casino lobby. You’ll find tens of live blackjack, roulette, poker, game show, and baccarat variants. Each table is hosted by live croupiers with whom you can interact using the in-game chat feature. Although you won’t be able to demo the live casino games, you can observe a few rounds before taking a seat and placing a real money bet. This allows you to learn how the game works without making any financial commitment. 

Mobile App

You can play at The Grand Ivy casino online on any desktop, tablet, or smartphone device as the developing team optimised the site to be compatible with all Windows, iOS, and Android gadgets. Simply launch a browser such as Chrome, Safari, or Firefox and log in as usual. Since the site adapts to the screen it’s being viewed on, the user experience remains exactly the same regardless of the device you’re using.

I didn’t find a dedicated mobile app while researching for this The Grand Ivy casino review. However, you can create the illusion of one by downloading a browser shortcut to your home screen. This gives you all the benefits of a mobile app while leaving you with additional storage space for videos, fitness apps, and more.


Your satisfaction is a priority to The Grand Ivy casino online, which is why you’ll find a thorough help centre, live chat, and email customer support options, all embedded within the ‘Contact Us’ link in the page’s header. 

The help centre is filler with answers to questions about withdrawals, technical issues, bonuses, and more. You can rate the article as helpful or unhelpful after reading them.

If you still require assistance, you can contact The Grand Ivy casino’s customer support team via live chat or email, both of which are available around the clock. You can access the former through the ‘Contact Us’ page or by clicking on the chat bubble in the lower right corner of the screen.

Safety and Security

The Grand Ivy casino belongs to White Hat Gaming Limited (Company), a reputable enterprise that manages several online gambling sites. The casino functions under the Malta Gaming Authority, a highly-respected licensing body that oversees plenty of online casinos. 

I checked out player feedback on reputable review sites and found that the overall vibe of The Grand Ivy casino online is quite positive. The only mixed feelings I came across were about the withdrawal process. 

While researching for this The Grand Ivy casino review, I found that the site implements standard security protocols such as the KYC verification process, high-tech SSL encryption technology, and strong password protection. 

Responsible Gaming 

Online gambling should be entertaining, not problematic, which is why The Grand Ivy online casino has an entire page dedicated to responsible gaming. You’ll find plenty of information related to the tools available to you, including deposit limits, loss limits, self-exclusions, cooling-off periods, and others. If you’re in doubt or need any clarification, simply get in touch with the customer support team. The agents are highly trained in the area to be able to help you keep your gambling in check.

Frequently Asked Questions

Yes. You can win real money at The Grand Ivy when placing bets with real money. Remember that you may need to complete wagering requirements if you have a bonus attached to your real money bet.

Certainly. My The Grand Ivy review revealed that the site is licensed by reputable bodies and uses high-tech encryption. The online casino provides an extensive customer support system to ensure you get the best experience possible.

My review of The Grand Ivy found that you can choose from thousands of interactive slots and games. These include video slots, blackjack, roulette, poker, live casino, baccarat games, and much more. You’re spoilt for choice!

My The Grand Ivy casino review uncovered games by plenty of well-known software providers like Play’n GO, Pragmatic Play, Blueprint Gaming, Red Tiger Gaming, NetEnt, Scientific Games, Relax Gaming, ELK Studios, and Hacksaw Gaming.

No. However, The Grand Ivy’s team optimised the site to function well on all devices, and operating systems, meaning you can play on your smartphone and get the same experience as when playing on desktop.