Supacasi Casino

Supacasi Casino Review

2.8 / 5

If you like anime, you’re in for quite a treat as you’ll meet the Maneki-Neko cat the moment you land on the SupaCasi casino site.

SupaCasi is an online casino licensed by the Government of Curacao. You’ll have access to hundreds of engaging slots and games by top providers. Can you keep up with the Japanese lucky charm? This 2021 online casino provides a wide range of reputable payment options, dedicated customer support, and plenty of regular bonuses. 

In this review, we give everything you need to know about SupaCasi Casino!

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Supacasi Casino
  • 18
  • play responsibly
  • be gamble aware
Supacasi Casino
2.8 / 5
Supacasi Casino
Get 150% up to $500

18+. Play Responsibly. (Not Valid in Ontario). Full T&Cs apply.

Supacasi Casino
2.8 / 5
Get 150% up to $500
Pros
  • Choose between 3 welcome bonuses
  • Bet on livespins slot machine outcomes
Cons
  • $100 min withdrawal per payment method
Others
Year established: 2021
Payment methods:
  • Cashlib
  • Volt
  • Rapidtransfer
  • Skrill
  • Paysafecard
Bonus Offer Details
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Min Deposit
$25
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Payout Speed
1 - 3 days
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Wagering Requirements
40x
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Bonus Type
Welcome Bonus

Editor's Verdict: SupaCasi Casino

You’ve got casino games, live casino tables, and a nice sportsbook. There’s even the livespins section, which is a first for me. This definitely gained SupaCasi some brownie points.

I like the mix-up of bonuses. There’s something up for grabs almost every day of the week. Casino, live casino, sports - you’ve always got something extra for you to play with. 

I’m not a major fan of the high withdrawal limits and the limited customer support hours, but SupaCasi online casino makes up for it with other perks like the exclusive VIP programme, the variety of payment methods, and the large portfolio of games.

A Closer Look at Pros and Cons

I’d say diversity really makes SupaCasi special. The first thing you’ll notice is the anime theme, which is common in slots, but not for the entire online casinos. You’ve also got the choice of three welcome bonuses - one for everyone. 

Not enough? There’s lots of variety of payment methods and game selection. This means you’ll never get bored while playing at SupaCasi. I noticed that you’ll always have something new to try out, be it a slot machine, bonus, or game type.

Enough with the rose petals, let’s talk about the thorns. You’ve got a $100 minimum withdrawal limit, which I think is rather steep and discouraging.

However, this might be ok for the high rollers as their cashout would be on the high side, anyway. If you're looking to play with smaller stakes, I recommend choosing from our top minimum deposit casinos instead.

SupaCasi Casino vs Competitors

SupaCasi strives to have supa everything, which I think is quite fun. Many online casinos have standard and boring colouring with no real theme, but not SupaCasi. The anime theme makes the site stand out from the rest.

Another noteworthy point I found while writing my SupaCasi casino review is the livespins, where you’ll bet on the outcome of a slot machine played by the host. You’ll get live commentary as the host spins the reels and you’ll also be able to interact with other players in real-time via the chat feature. A casino and live casino mash-up - I love it!

The customer service system could use some improvements, though. The FAQs are limited and so are the live chat support hours. This may be an issue for some, so make sure you are aware of the working hours before signing up. Having said that, the service I received while testing this was stellar, so the limited hours is definitely something I can live with.

The SupaCasi Casino Experience

You won’t encounter issues when navigating through SupaCasi casino. The game images are big enough to give away the themes on any device. The white background and the Japanese cat mascot complement the site’s theme nicely. The casino lobby layout is well structured and everything is just a tap away. Overall, the experience is seamless and intuitive.

Sign-up

Getting started is easy at SupaCasi casino. My review found that the journey from ‘register’ to ‘deposit’ only takes a few seconds. 

Follow these steps and you’ll be up and running at SupaCasi in less than a minute.

  1. Click on the ‘Register’ button.

  2. Enter your email address and create a strong password.

  3. Select your currency and hit ‘continue’.

  4. Complete the second form with your personal details and read the relative documents.

  5. Tick the relative boxes, and click on ‘Continue’.

  6. Head to your inbox, click on the verification link and log in to your account. Enjoy!

The final check is the KYC (Know Your Customer) protocol. I discovered that although SupaCasi casino may request this at any time, you typically won’t need to do it before accumulating deposits or withdrawals totalling $2,000. 

Once there, verification is mandatory. You’ll need to submit documents such as a recent utility bill and a copy of your passport to the site’s team to verify your identity, address, and source of wealth. This is a gambling regulatory requirement imposed by the Government of Curacao and anti-money laundering legislation.

Banking

My SupaCasino review revealed that despite the lack of step-by-step manuals, it’s easy to deposit and withdraw funds. Click on ‘deposit’ and you’ll be taken to a screen with all the banking options. Click on your preferred payment method and just follow the instructions - it’s that simple. 

The payment page gives you plenty of information related to your history, profit and loss, and responsible gaming. You can also make changes to your SupaCasi casino account such as password changes, document uploads, and anything related to your personal information.

SupaCasi casino won’t charge any fees when processing your deposits and withdrawals. However, keep in mind that your chosen payment provider might. 

As for minimums, they vary between $10 and $50, depending on the payment method. On the other hand, withdrawal minimums sit at a standard $100, which I think is rather high, especially when compared to other online casinos.

SupaCasi Casino Bonuses

When it comes to SupaCasi casino bonuses, there’s loads for you to enjoy. First, you’ll need to choose between three welcome bonuses: casino, live casino, and sports. Each one gives you a match bonus, which is a percentage of your deposit added to your account as bonus funds. The casino welcome package comes in three parts whereas the other two are with your first deposit only.

After that, you’ll have weekly bonuses available to you at SupaCasi casino. My review found reload bonuses, free spins, reload live casino bonuses, and Highroller cashback. You’ll also find crypto bonuses and sports ones - there’s something for everyone, really!

I found that SupaCasi casino monitors your activity. A member of the VIP team will get in touch once you reach a certain threshold with an invitation to the VIP club. This gives you access to exclusive promotions, higher withdrawal limits, a personal account manager, and much more.

I strongly suggest you subscribe to communications when prompted during the registration process (you can also do this through your account later on). This way, you’ll be the first to know about new SupaCasi casino promotions. In addition, you’ll receive personalised bonus offers tailored to your preferences and on-site activity. What more could you ask for? A plethora of games, perhaps?

SupaCasi Casino Games

There are thousands of interactive slots and games for you to try out at SupaCasi casino. My review revealed that these are powered by tens of well-known software providers. You can filter by the provider or by game type, which I think is quite limited. There’s also a search bar that you can use if you know the name of the game.

The SupaCasi casino games include virtual games. These are virtual sports like football, horse racing, and cricket. You’ll also find Lucky Games, which are games like lotto, keno, poker, and dice games. 

For a more authentic experience, there’s the live casino with blackjack, roulette, game show, baccarat, and poker games. These tables are all streamed in full HD quality from live studios and come with a chat feature you can use to interact with the dealers.

Then there’s the Livespins section, which I think is cool. You’ll get to place bets on a live stream of a selected slot machine hosted by a human player in real time. You can chat with other players as you listen to the ongoing commentary.

Lastly, the sports section. You’ll find over 35 sports categories, including major sports like ice hockey and basketball. Bet on national and international leagues and championships pre-match or in-play.

SupaCasi Casino Mobile App

While researching for this SupaCasi casino review, I found you can access the site from desktop, tablet, and smartphone, regardless of the operating system. They have optimised to adapt to the screen it’s on, meaning you won’t have any issues navigating or playing the games on smaller devices. This makes up for the lack of a casino app as you can still play on the go, provided you have a stable internet connection.

Whether banking options, customer support, or SupaCasi casino bonuses, you’ll get the same perks as when accessing SupaCasi casino via desktop. That lets each player navigate the site in whichever way they choose!

Support

You’ll find FAQs, email, and live chat customer support options at SupaCasi casino. While reviewing the site, I found that the FAQs aren’t divided into categories – not my favourite. Although limited, these FAQs cover important topics such as technical difficulties and verification.

You can access the live chat by clicking on the chat bubble in the lower-left corner of the screen. You’ll need to select the department - this helps route your question, thus allowing you to get a quicker answer.

The live chat is available between 09:00 and 01:00 CET. If you need help outside these hours, you can contact the SupaCasi customer support team via email. An agent will get back to you with a detailed answer as soon as possible.

Safety and Security

You’re in safe hands at SupaCasi. My casino review revealed that the site has all the security measures in place. These include SSL encryption technology, strong passwords, and verification protocols. 

SupaCasi casino is licensed and regulated by the Government of Curacao, a reputable licensing body that ensures the security of both online casinos and players alike. It also follows anti-money laundering and fraud legislation.

You’ll find detailed information about this in the site’s terms and conditions and in the page’s footer. If you need further clarification, you can speak to the SupaCasi customer service department.

Responsible Gaming

You’ll find plenty of information related to responsible gaming in the site’s footer. You’ve got access to tools such as self-assessments, self-exclusion, and cooling-off periods.

SupaCasi casino provides you with links to the relevant organisations that you can contact if you feel your gambling is becoming problematic. The customer support team is also fully trained in the area, meaning help is a few simple clicks away should you need it. Hopefully this is never, but it’s available.

Frequently Asked Questions

Yes. SupaCasi casino offers demo versions of most of its games. Hover over the game image and click on ‘Try for free’ Play as many as you like and mark your favourites before staking real cash.

Anything you can think of! From interactive slot machines to blackjack, roulette, live casino, poker, virtual games, and sports, SupaCasi casino has got it all. You’ll even find livespins games which come with live commentary.

No. SupaCasi casino doesn’t have a mobile app. However, you can access the online casino from a browser on any device (regardless of the operating system) as long as you have a stable internet connection.

You can access SupaCasi casino from most parts of the world. There are a few restricted countries according to their T&C's. Sign up today to get started by claiming your choice of three welcome bonus offers!

Yes. My SupaCasi Casino review revealed that the site is licensed by reputable bodies and uses high-tech encryption. The online casino provides an extensive customer support system to ensure you get the best experience possible.