MadSlots Review

I found that nothing was too much trouble during my MadSlots Casino review. It was super fast to sign up, deposit and claim my welcome bonuses. There’s a large volume of games which I was impressed with, as most UK casinos don’t tend to offer more than 1,000. The only points of frustration were the lack of progressive jackpots and developer filters. 

The platform itself is seamless and well laid out with easy access to support and relevant information. 

MadSlots Casino has a super fast sign-up process that you can complete in just a few seconds. Once you have clicked the red ‘Join’ button you’ll need to add in a couple of your details:

You’ll then be redirected to your new account and a code will be sent via SMS to your mobile. Be sure to input this and verify your registration otherwise you won’t be able to play any games. 

Because MadSlots is a UKGC-licensed platform an electronic verification check will be completed during sign-up. You may also be asked for the following documentation before you can deposit. This forms part of the KYC ‘Know Your Customer’ checks and you can upload your documents securely to your profile:

The process can take up to 24 hours to complete, which isn’t too bad when compared with other online casinos. 

MadSlots has a small selection of payment methods - which I was quite surprised about. You can choose from pay by phone, bank cards, Trustly or PayPal. Whilst the collection isn’t vast at least the operator has chosen the most popular methods.

All the relevant info is laid out clearly in the ‘banking’ section so you can quickly see minimum amounts and limits. There aren’t any fees associated with depositing or withdrawing and I found each process to be simple enough. You are guided step by step and there’s enough on-screen information to make it painless. 

You can make your payments from £5 which I think is a fair amount to try out any new online casino. Bear in mind though that most of the MadSlots promotions need a deposit of £10 to claim.

Once you make a withdrawal request this will take between 1-2 working days to be processed. It’s a good idea to get your account verified before this stage so things won’t be slowed down by KYC protocol. The cashing-out time is the same on weekdays and weekends too. So you don’t need to time your withdrawals to get a speedier payout.

Opening up the promotions tab revealed an extremely good collection of deals. For starters, there are MadSlots no deposit bonuses. These are available regularly for signing up and verifying your account. It’s not often I come across these when I’m reviewing UK online casinos, so grab them whilst you can. You’ll then be able to help yourself to new player bonuses which consist of deposit matchups and free spins. 

The rest of the treats are equally as good. And my MadSlots review uncovered tournaments, weekly free spins and happy hours. 

Overall I found the terms to be clear, fair and consistent. Wagering meets the industry standards and applies to bonus amounts only. Many of the deals require a deposit of a tenner to claim them too, which is appealing.

On the subject of claiming deals, these will pop up as you deposit or are available directly from the promos section. I’d advise you to sign up to receive the promos by email and SMS. These are very regular and often contain exclusive more tailored offers. 

There are around 1,800 games for you to immerse yourself in at MadSlots. My review revealed that the most popular providers are Pragmatic Play, Play’n Go and Microgaming. The lobby itself is visually appealing and the main categories of games are slots, live casino and RNG tables. A nifty feature which I love is that you can view the live RTP of games. This gives you a great indication of hourly and daily hot and cold slots.

The organisation could use a little shake-up though. Whilst there are some filters for themes and new games - that’s it. The software provider filter is missing and there’s no separate section for table games. This means that you’ll need to use the search function based on the name of the game you're after. There are no progressive jackpot games which is a shame, and just a couple of regular jackpot slots available. 

The MadSlots live games section is stocked with favourites such as gameshows, blackjack and roulette. I did notice a couple of baccarat and Sic Bo tables but poker is absent. I didn’t notice any video poker options in the main lobby either. 

The MadSlots mobile site offers a tremendous experience with no download or effort required. Just log into your account on your preferred choice of browser to get started. The site adapts effectively to all operating systems and screen sizes. You can play many of the MadSlots slots in portrait or landscape modes. As well as easy access to support and all the key info at the footer of the site. 

Whilst there isn’t an app available right now, this may be something which the operator develops in the future. But for the time being you have just as good an experience with the mobile site.

While carrying out my MadSlots Casino review I had to reach out to support a few times. I did this easily via the chat button which is ever present - no matter which area of the site you're on. I was first greeted by a bot who directed me to help articles. But there is an option to say you still need to speak with a real agent. I found all of the staff I chatted with at MadSlots to be helpful and friendly. The response times to chats and emails were fast too.

FAQs are vast and there is a separate site for all of these. There are various help guides and you can also reach out to the wider community via social media channels. 

MadSlots is secured with a gambling licence from the UKGC and has been operating since the Summer of 2023. Whilst it’s still a relatively new platform it ticks all the boxes when it comes to security. With such a strong licensing authority though, there’s no room for slacking. Your data is encrypted with the latest SSL technology and the platform is regularly audited by the UKGC. This also ensures that games are tested for fairness and that the operator is behaving honestly and compliantly. 

In terms of MadSlots Casino online user reviews, there aren’t many at the moment. The platform is still shiny new but there are some positive mentions from other industry review sites.

I had no doubts that this area of MadSlots Casino wouldn’t be great. The UKGC licensing ensures strict compliance when it comes to RG. There’s a wealth of information on hand that can be easily accessed from the ‘Safer Gambling’ section. Here is where you can apply limits to your account and use self-assessments. 

MadSlots is also certified by the Safer Gambling Standards Commission. There are many links on the site to GamStop and BeGambleAware as well as the National Gambling Helpline number.