If you’re looking for an award-winning online casino, MrQ makes the cut. Easily. This online casino is licensed and regulated by the United Kingdom Gambling Commission and has won EGR titles like Slot Operator of the Year (2021) and Rising Stars (2019).
MrQ entered the scene in 2018 and has since become a popular online casino among players in the UK. It offers a portfolio of hundreds of games by top providers. You’ll get dedicated customer support, a blog, and much more.
Want to know more? Then read my full MrQ casino review!
Editor's Verdict: MrQ Casino
My casino review proved that the site is a reliable online gambling platform that offers a plethora of real money slots and games. You’ve got plenty to choose from when it comes to themes, features, and payouts.
Although the lack of payment methods could be seen as a con, I like the fact that you connect your bank account to your MrQ account as not having to go through a third-party payment provider adds an extra layer of security.
Then there’s the blog - probably my favourite element of the site. You’ll find how-to guides, tips, and strategies - who wouldn’t love being taught how to play?
Not to mention the awards MrQ casino has won. The fact that MrQ won the EGR Slot Operator of the Year just one year after launch speaks for itself.
A Closer Look at Pros and Cons
Playing at an award-winning casino is always a major plus as it adds that feeling of reliability and security, which is exactly what I felt while reviewing MrQ casino. Whether it’s a safe gambling policy, payment information, or MrQ bonus terms and conditions, it’s all there for you to find.
Of course, MrQ casino isn’t perfect. For example, although the site gives a lot of importance to player experience and player satisfaction, the live chat is only available from 08:00 to 20:00, which is a mere 12 hours a day - not the best solution for players who prefer late-night gambling. I would personally prefer at least an 18-hour support cycle, which is generally the minimum in the industry.
However, in most cases, this wouldn’t be a dealbreaker. If you’re after an online casino with more amplified customer support hours, I’d suggest looking at some of our MrQ online casino alternatives.
MrQ Casino vs Competitors
MrQ casino offers a smooth experience on all devices as the site is optimized to adapt to the screen it’s on. You can access the site via your favourite browser, or, even better, by downloading the native app for free. The app offers a fully-immersive journey to give you an authentic casino experience right from your phone - something many online casinos lack.
When it comes to customer support, I found an extensive blog added to the FAQs when conducting my MrQ casino review. This includes comprehensive how-to guides, game strategies, and feature information. This makes MrQ stand out from competitors that generally stick to regular FAQ articles.
The negstives start to surface when it comes to payments. Although MrQ casino uses Ecospend, which is a direct bank transfer option, I would have liked to see other payment methods like Skrill and paysafecard.
The MrQ Casino Experience
Navigating around MrQ casino is intuitive - everything’s neatly laid out for you to find. I feel that the developing team has thought of it all. You’ll find all the information you need in both logged in and logged out modes, which is not something every online casino offers.
It’s incredibly easy to open an account at MrQ. My review revealed that it’s a three-screen process that only requires you to disclose essential information such as your address and phone number.
All it takes is a few steps to sign up to MrQ casino:
Hit the ‘Join now’ button. You’ll find it in the top-right corner.
Type in your email address. Create a username and a strong password.
Enter your full name, your date of birth, your phone number, and your address.
Enter a promo code (if applicable)
Finally, read and agree to the terms and conditions and the Safer Gambling Policy.
You can agree or disagree to receiving exclusive offers at this point. I recommend doing so, so you can receive bonus offers that won’t be shown on site. You can always change your preferences later.
Complete sign up and get ready for your first deposit. I strongly suggest you use this opportunity to create a deposit limit when prompted to. The system allows for daily, weekly, and monthly limits.
The final step of registration is verification. My MrQ casino review revealed that you can do this by clicking on the link you’ll see at the top of the page and uploading your documents. MrQ casino uses HooYu, which requires you to take a picture of your face to accompany documents such as your passport and a recent utility bill
This is a requirement of the United Kingdom Gambling Commission and serves to verify your identity. You’ll have to do it before depositing to verify that you are of legal gambling age.
After conducting my MrQ review research, I discovered that the site uses Ecospend for deposits and withdrawals. This is a secure deposit method that requires you to connect your credit or debit card, your mobile bank account, or your PayPal account to carry out direct bank transfers.
Once you connect your account, simply select a deposit amount from the prompted values or enter your own. Next, look for your bank by typing in the name and selecting it from the dropdown menu. Click on deposit and you’ll see your funds in your casino account in no time.
Withdrawals are automatically processed into the account you used to deposit. If you would like to change this for any reason, you will need to submit a written request to the MrQ casino payments team.
My MrQ casino review unveiled that the online gambling site does not charge any fees for deposits and withdrawals.
MrQ Casino Bonuses
There’s quite a bit going on at MrQ casino. You’ll start off with a welcome bonus of free spins (on a selected game) and six free bingo tickets to use in the site’s On the House room with your first deposit of at least €10.
After that, you’ll be eligible to claim 5 free spins each day when depositing at least €10. Remember to use the correct code when depositing to get your bonus. You’ll also get more spins when verifying your phone number or when participating in the daily Happy Hour tournaments MrQ hosts.
Another way to get MrQ casino bonus spins is to refer your friends. Click on your avatar in the top-right corner of the screen, hit the “Get 10 Free Spins” button, and copy the link on the pop up window. You can also choose to email or send an SMS using the code. You and your friend will both enjoy 10 free spins on a selected game as soon as your friend deposits and wagers €10.
In my MrQ review I found that the online casino often teams up with providers to bring you tournaments and competitions. Play the participating games to climb the leaderboard and potentially win prizes that could even include real cash.
If you subscribe to communications, you’ll receive personalised MrQ bonuses as emails or SMS’es.
MrQ Casino Games
When it comes to the MrQ casino games, you’re spoilt for choice as there are hundreds of real money games for you to try out. These include video slots, jackpots, slingo, table games, and live casino tables. You can enjoy blackjack, roulette, baccarat, game show themed games, and much more. My MrQ casino review also made me aware of a bingo section - something that you won’t find at all online casinos.
The filtering system is rather basic. MrQ casino offers slots, jackpots, megaways, slingo, and table game filters. The live casino tab, which you’ll find at the top of the page, divides its filters by game type. If you know the name of the MrQ casino game, you can type it into the search bar.
Although on the small side, the game icons give you a pretty good idea of the game’s theme. The size adjusts to the screen you are using, especially if you are using the MrQ casino mobile app. You will not be able to try any of them before verifying your identity via the procedure we mentioned in the sign up section.
The white backgrounds allow the colours to contrast, making it easier to identify games and recognize themes.
MrQ Casino Mobile App
My MrQ review revealed that the casino caters for every type of player. You can play anywhere, anytime, with the MrQ casino mobile app, which you can download for free from the Google Play Store or the Apple Store.
If you don’t want to use up precious storage space, you can access the MrQ casino site through your favourite browser. The online casino is optimised to be compatible with all devices and adjusts to the size of the screen for optimal compatibility.
You’ll have the same MrQ casino experience regardless of where and how you choose to play. This includes the game selection, payment methods, customer support, and MrQ casino promotions.
There are plenty of ways to get customer support at MrQ. FAQs, live chat, email, and even a blog are all available.
The blog includes articles that include specific and generic game strategies, how-to guides, and information related to game features like RTP.
For more casino-related queries, you can check out the detailed help centre by clicking on the ‘Help & FAQ’ button in the main menu. You can use keywords to search for your question or browse through the categories. You’ll find articles related to payments and withdrawals, Safe Play, Promotions, and other useful topics.
If you require further assistance, my MrQ review revealed that you can use the live chat function. This is active from Monday to Sunday between 08:00 and 20:00. Should your question fall outside these hours, you can pop the customer support team an email and an agent will get back to you within 24 hours.
Safety and Security
MrQ is a well-established online casino that has been around since 2018. It is licensed and regulated by the United Kingdom Gambling Commission and has built a strong reputation with players.
This award-winning casino has won titles like “EGR Slot Operator of the year 2021”, “EGR Rising Stars Award 2019”, and “BingoPort.com Player’s Choice Awards 2019”.
The site uses the latest encryption technology to manage your information and activity, as do the payment methods. The verification process mentioned earlier is also a security feature designed to keep both you and MrQ safe.
Just like any online casino should, MrQ takes responsible gaming very seriously. You’ll find links to the Safer Gambling Policy in both the page’s footer and the main menu. This includes information related to setting deposit limits, self-assessments, reality checks, time-outs, and self-exclusions.
My MrQ casino review revealed that you’ll also find links to the relative responsible gaming organisations. What’s more, the MrQ customer support team is fully-trained to help you with any difficulties or questions you may have.
Frequently Asked Questions
You can use Ecospend at MrQ casino. My review revealed that this is a bank transfer system that directly connects your casino account to your credit/debit card, mobile banking, or PayPal account.
Yes. MrQ casino is licensed by the United Kingdom Gambling Commission and uses SSL technology to process your information. That paired with excellent customer support and security measures like verification make MrQ a safe casino.
Yes, there is. MrQ is a mobile casino that offers optimised gameplay via mobile browsers and a native mobile app, which you can download for free from the Apple Store or the Google Play Store.
The MrQ casino games are powered by top industry names like NoLimit City, Thunderkick, Evolution Gaming, Slingo Originals, Big Time Gaming, Red Tiger Gaming, NetEnt, Pragmatic Play, iSoftBet, Light & Wonder, and many others.
My MrQ casino review uncovered a portfolio of games including video slots, blackjack, poker, roulette, live casino games, jackpot slots, slingo, bingo, and much more - you’re spoilt for choice!